Buckling Gaza Health Service Turns to Volunteers

Palestinians walk among the rubble of destroyed residential buildings following Israeli air strikes on Tel al-Hawa neighborhood, in Gaza City, 30 October 2023. (EPA)
Palestinians walk among the rubble of destroyed residential buildings following Israeli air strikes on Tel al-Hawa neighborhood, in Gaza City, 30 October 2023. (EPA)
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Buckling Gaza Health Service Turns to Volunteers

Palestinians walk among the rubble of destroyed residential buildings following Israeli air strikes on Tel al-Hawa neighborhood, in Gaza City, 30 October 2023. (EPA)
Palestinians walk among the rubble of destroyed residential buildings following Israeli air strikes on Tel al-Hawa neighborhood, in Gaza City, 30 October 2023. (EPA)

Gaza medical chiefs are turning to volunteers to help run an emergency service buckling under Israel's offensive as ambulances struggle to reach bomb sites past rubble-strewn roads and with ever-depleting supplies of fuel.

Medical and emergency staff have worked with little rest and are deploying in the most dangerous areas, witnessing the horror of violent death, terrible injuries and grief.

Gaza's health ministry has called on all trained paramedics to help staff hospitals and call-out teams, but though dozens have responded the system is still in dire need of more workers, it said.

"I have not gone home since the first day of the war. I shower here, sleep here and eat here," said Loay al-Astal, a volunteer emergency worker in Khan Younis, in the south of the enclave.

Health authorities in the Hamas-run enclave say Israeli air and artillery strikes have killed more than 8,000 people since Oct. 7 when Hamas fighters rampaged through security barriers to kill more than 1,400 Israelis and take more than 200 hostage.

After Israel began ground operations on Friday, many Gaza residents fear the destruction will intensify.

Israel has ordered civilians to leave the northern half of the Gaza Strip for the south, but has continued an intense bombardment across the enclave and many people are refusing to leave.

Shelling on Gaza's main north-south road on Monday meant the enclave was all but cut in two, with any attempts to flee south risking bombardment.

The health ministry said 116 medical staff had been killed in the bombardment since Oct. 7, along with 18 civil emergency department rescuers.

Astal, the volunteer who had trained at university to be a paramedic but was unemployed when the war began, described an incident in which some of his colleagues had nearly been killed by an air strike that blew out the windows of their ambulance.

"The glass was smashed and some of our volunteers were wounded," he said.

He is haunted by the memory of trying to save a woman who was buried up to her neck in rubble from an air strike. "There was a cut on her head and I rushed to treat the wound," Astal, 33, said.

She asked him to free her from the rubble so she could find her son, but she died minutes later, still trapped, he said. "I felt bad I couldn't save her," he said.

'Where should we go?'

The head of the Khan Younis ambulance service, Naseem Hassan, said the department was overwhelmed and needed trained medics. "We opened the door for volunteers and many young people answered that call and have been on duty since the war began," he said.

Along with the bombardment, Israel has imposed a blockade on the enclave, home to 2.3 million people, cutting supplies of electricity and fuel. Limited food and medical aid deliveries have entered Gaza since last week after international pressure on Israel.

"Ambulances are about to go out of operation because we have very limited fuel left. We have problems with communications. We lose touch with the ambulances that leave here," said volunteer driver Sari al-Najjar.

Phone and internet services in Gaza were cut off for nearly two days over the weekend as Israeli tanks started moving into the enclave. Communications gradually started returning from Sunday.

Without reliable power supplies, many residents were unable to charge phones, adding to the difficulties for ambulance crews trying to locate and coordinate rescues.

Thousands of people have gathered at hospitals in Gaza City, in the north of the enclave, many sheltering in makeshift tents hoping for some safety from the bombardment.

Medical officials said air strikes in the vicinity of the major Gaza City hospitals including al-Shifa, al-Quds and the Turkish Friendship hospital, have caused damage.

Israel has accused Hamas of placing command centers and weaponry near hospitals, which the group denies.

"Where should we go? It is all one death," said Hatem Sultan, sheltering near al-Shifa Hospital, the enclave's biggest medical center, where ambulances were constantly arriving with people injured in air strikes.



Israeli Soldiers Describe Clearance of 'Kill Zone' on Gaza's Edge

Soldiers sit on top of APC's, at the Israel-Gaza border, in Israel, March 18, 2025. REUTERS/Amir Cohen/File Photo
Soldiers sit on top of APC's, at the Israel-Gaza border, in Israel, March 18, 2025. REUTERS/Amir Cohen/File Photo
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Israeli Soldiers Describe Clearance of 'Kill Zone' on Gaza's Edge

Soldiers sit on top of APC's, at the Israel-Gaza border, in Israel, March 18, 2025. REUTERS/Amir Cohen/File Photo
Soldiers sit on top of APC's, at the Israel-Gaza border, in Israel, March 18, 2025. REUTERS/Amir Cohen/File Photo

Israeli troops flattened farmland and cleared entire residential districts in Gaza to open a "kill zone" around the enclave, according to a report on Monday that quoted soldiers testifying about the harsh methods used in the operation.

The report, from the Israeli rights group Breaking the Silence, cited soldiers who served in Gaza during the creation of the buffer zone, which was extended to between 800-1,500 meters inside the enclave by December 2024 and which has since been expanded further by Israeli troops.

Israel says the buffer zone encircling Gaza is needed to prevent a repeat of the October 7, 2023 attack by thousands of Hamas-led fighters and gunmen who poured across the previous 300 metre-deep buffer zone to assault a string of Israeli communities around the Gaza Strip.

"The borderline is a kill zone, a lower area, a lowland," the report quotes a captain in the Armored Corps as saying. "We have a commanding view of it, and they do too."

The Israeli military did not immediately respond to a request for comment on the report, Reuters reported.

The testimony came from soldiers who were serving in Gaza at the end of 2023, soon after Israeli troops entered the enclave, until early 2024. It did not cover the most recent operations to greatly enlarge the ground held by the military.

In the early expansion of the zone, soldiers said troops using bulldozers and heavy excavators along with thousands of mines and explosives destroyed around 3,500 buildings as well as agricultural and industrial areas that could have been vital in postwar reconstruction. Around 35% of the farmland in Gaza, much of which is around the edges of the territory, was destroyed, according to a separate report by the Israeli rights group Gisha.

"Essentially, everything gets mowed down, everything," the report quoted one reserve soldier serving in the Armored Corps as saying. "Every building and every structure." Another soldier said the area looked "like Hiroshima".

Breaking the Silence, a group of former Israeli soldiers that aims to raise awareness of the experience of troops serving in the occupied West Bank and Gaza, said it had spoken to soldiers who took part in the operation to create the perimeter and quoted them without giving their names.

One soldier from a combat engineering unit described the sense of shock he felt when he saw the destruction already wrought by the initial bombardment of the northern area of the Gaza Strip when his unit was first sent in to begin its clearance operation.

"It was surreal, even before we destroyed the houses when we went in. It was surreal, like you were in a movie," he said.

"What I saw there, as far as I can judge, was beyond what I can justify as needed," he said. "It's about proportionality."

'JUST A PILE OF RUBBLE'

Soldiers described digging up farmland, including olive trees and fields of eggplant and cauliflower as well as destroying industrial zones including one with a large Coca Cola plant and a pharmaceutical company.

One soldier described "a huge industrial area, huge factories, and after it's just a pile of rubble, piles of broken concrete."

The Israeli operation has so far killed more than 50,000 Palestinians, according to Palestinian health authorities, which do not distinguish between civilians and armed fighters. The Israeli military estimates it has killed around 20,000 fighters.

The bombardment has also flattened large areas of the coastal enclave, leaving hundreds of thousands of people in bomb-damaged buildings, tents or temporary shelters.

The report said that many of the buildings demolished were deemed by the military to have been used by Hamas fighters, and it quoted a soldier as saying a few contained the belongings of hostages. But many others were demolished without any such connection.

Palestinians were not allowed to enter the zone and were fired on if they did, but the report quoted soldiers saying the rules of engagement were loose and heavily dependent on commanders on the spot.

"Company commanders make all kinds of decisions about this, so it ultimately very much depends on who they are. But there is no system of accountability in general," the captain in the Armored Corps said.

It quoted another soldier saying that in general adult males seen in the buffer zone were killed but warning shots were fired in the case of women or children.

"Most of the time, the people who breach the perimeter are adult men. Children or women didn't enter this area," the soldier said.