Tawakkalna App Adds 241 Government Services to its New Edition

Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
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Tawakkalna App Adds 241 Government Services to its New Edition

Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)

The Saudi Data and Artificial Intelligence Authority (SDAIA) introduced the latest iteration of the "Tawakkalna Services" application on Thursday to facilitate the provision of around 241 government services to the beneficiaries and achieve sustainability and continuity in developing digital government services.

This follows the success achieved by Tawakkalna during the coronavirus pandemic.

SDAIA introduced on Thursday the new version of the app to citizens and residents in Saudi Arabia in a ceremony that was attended by ministers and partners from the governmental officials.

Dr. Abdullah bin Sharaf Al-Ghamdi, the president of the SDAIA, said that the team has worked around the clock to address a new challenge that started with the launch of the app and to reinforce the infrastructure to ensure it meets the huge demand.

At some stages, a total of 500 million operations were performed on the application per day.

For the past two months, a team of 150 engineers worked hard in Jeddah to transform the infrastructure from Riyadh, he added.

Speaking about the information security in the app, the SDAIA president revealed that a cyber operations center was established as per international standards and consisting of 130 experts.

Esam Alwagait, the Director of the National Information Center, said the application has more than 31 million users from 77 different countries, and provides its services in seven different languages.

He added that the application sent roughly 1.5 billion messages to the beneficiaries.

Alwagait went on to say that the new version is a continuation of the Tawakkalna application achievements, knowing that it was completed in three weeks only following directives by the Kingdom’s leadership.

With the launch of the new version, the application would witness a new phase and success, Alwagait added. The user will have a new experience with the introduction of a rich bundle of e-services that would serve the citizens, residents, and visitors, enhance their experience, and support the Saudi Vision 2030 goals.

The application now has the Wakeb services, in which users are updated with the latest happenings and the Appointments service. All data, cards, documents, and resumes appear in one place, under personal information, allowing users to access and manage things effortlessly.



Trump Heads on ‘Historic’ Gulf Tour

Saudi and US flags flutter on a main road in Riyadh on May 12, 2025, ahead of a visit by US President Donald Trump this week. (AFP)
Saudi and US flags flutter on a main road in Riyadh on May 12, 2025, ahead of a visit by US President Donald Trump this week. (AFP)
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Trump Heads on ‘Historic’ Gulf Tour

Saudi and US flags flutter on a main road in Riyadh on May 12, 2025, ahead of a visit by US President Donald Trump this week. (AFP)
Saudi and US flags flutter on a main road in Riyadh on May 12, 2025, ahead of a visit by US President Donald Trump this week. (AFP)

US President Donald Trump on Monday left for Saudi Arabia on what he called a "historic" tour of the Middle East that will mix urgent diplomacy on Gaza and Iran with huge business deals.

Air Force One took off on a journey that starts in Saudi Arabia and includes stops in Qatar and the United Arab Emirates -- and possibly talks in Türkiye on the Ukraine war.

Israel's war on Hamas in Gaza will hang heavy over the first major tour of Trump's second term -- but in one sign of progress, US-Israeli hostage Edan Alexander was handed over to the Red Cross just as the president boarded his plane.

"It's big news," Trump said at the White House shortly before departing. "He's coming home to his parents, which is really great news. They thought he was dead."

Trump has in recent weeks seemed to cool on his efforts to end the Gaza war -- despite boasting before taking office that he would be able to bring the conflict to a swift end.

Trump said there were "very good things happening" on talks between Washington and Tehran over Iran's nuclear ambitions -- though he added that Iran "can't have a nuclear weapon."

The US president said that he hoped for more developments on Gaza during his trip to the Gulf, noting that his tour involved "three primary countries" in the region.

Riyadh will host on Wednesday a Gulf-American summit as Trump visits the region.

The summit will bring together the US president with his counterparts from the Arab Gulf.

Custodian of the Two Holy Mosques King Salman bin Abdulaziz sent on Sunday invitations to the leaders of Bahrain, Kuwait and Oman to attend the summit.