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Tawakkalna App Adds 241 Government Services to its New Edition

Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
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Tawakkalna App Adds 241 Government Services to its New Edition

Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)

The Saudi Data and Artificial Intelligence Authority (SDAIA) introduced the latest iteration of the "Tawakkalna Services" application on Thursday to facilitate the provision of around 241 government services to the beneficiaries and achieve sustainability and continuity in developing digital government services.

This follows the success achieved by Tawakkalna during the coronavirus pandemic.

SDAIA introduced on Thursday the new version of the app to citizens and residents in Saudi Arabia in a ceremony that was attended by ministers and partners from the governmental officials.

Dr. Abdullah bin Sharaf Al-Ghamdi, the president of the SDAIA, said that the team has worked around the clock to address a new challenge that started with the launch of the app and to reinforce the infrastructure to ensure it meets the huge demand.

At some stages, a total of 500 million operations were performed on the application per day.

For the past two months, a team of 150 engineers worked hard in Jeddah to transform the infrastructure from Riyadh, he added.

Speaking about the information security in the app, the SDAIA president revealed that a cyber operations center was established as per international standards and consisting of 130 experts.

Esam Alwagait, the Director of the National Information Center, said the application has more than 31 million users from 77 different countries, and provides its services in seven different languages.

He added that the application sent roughly 1.5 billion messages to the beneficiaries.

Alwagait went on to say that the new version is a continuation of the Tawakkalna application achievements, knowing that it was completed in three weeks only following directives by the Kingdom’s leadership.

With the launch of the new version, the application would witness a new phase and success, Alwagait added. The user will have a new experience with the introduction of a rich bundle of e-services that would serve the citizens, residents, and visitors, enhance their experience, and support the Saudi Vision 2030 goals.

The application now has the Wakeb services, in which users are updated with the latest happenings and the Appointments service. All data, cards, documents, and resumes appear in one place, under personal information, allowing users to access and manage things effortlessly.

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Iranian Official to Asharq Al-Awsat: Committed to Peace and Stability with Saudi Arabia

Iranian Deputy Foreign Minister Majid Takht Ravanchi (Reuters)
Iranian Deputy Foreign Minister Majid Takht Ravanchi (Reuters)
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Iranian Official to Asharq Al-Awsat: Committed to Peace and Stability with Saudi Arabia

Iranian Deputy Foreign Minister Majid Takht Ravanchi (Reuters)
Iranian Deputy Foreign Minister Majid Takht Ravanchi (Reuters)

Iranian Deputy Foreign Minister Majid Takht Ravanchi reaffirmed Iran and Saudi Arabia’s mutual determination to establish lasting peace and stability in the region.
Speaking to Asharq Al-Awsat during his visit to Riyadh, Ravanchi emphasized that achieving this goal requires sustained bilateral and regional cooperation to address current threats and build a foundation for prosperity and security.
During his meetings with the Saudi Vice Minister of Foreign Affairs, Eng. Waleed ElKhereiji, Ravanchi discussed strengthening bilateral relations in political, economic, and consular fields, and explored key regional and international issues.
He described Saudi-Iranian efforts as a “successful model of bilateral and multilateral cooperation,” aimed at fostering peace, security, and development on both regional and international levels. Ravanchi underscored the importance of historical ties and the principle of good neighborliness as the basis for advancing this relationship.
Following the second meeting of the Saudi-Chinese-Iranian trilateral committee in Riyadh, both Saudi Arabia and Iran reiterated their full commitment to implementing the Beijing Agreement, according to a statement by the Saudi foreign ministry. The accord, mediated by China, aims to restore diplomatic ties and promote mutual respect for sovereignty and security in accordance with the principles of the UN Charter, the Organization of Islamic Cooperation (OIC), and international law.
China praised the progress achieved since the agreement’s signing, including the reopening of embassies and increased bilateral engagement. It pledged to continue supporting Saudi-Iranian efforts to deepen their cooperation and maintain regional stability.
Ravanchi, who previously served as Iran’s ambassador to the United Nations and was a member of the Iranian nuclear negotiating team with the P5+1, described the atmosphere of the meetings as “cordial and transparent.” He added that the three nations exchanged views on topics of mutual interest and stressed the importance of continuing this “positive and forward-looking process.” He also revealed “constructive and friendly” meetings held by the Iranian delegation with their Saudi hosts and Chinese counterparts, during which they discussed enhancing bilateral and trilateral cooperation and reviewed developments in relations over the past year.
One significant development has been the improvement in consular services. Over 87,000 Iranian pilgrims performed Hajj, and more than 52,000 completed Umrah in the past year, demonstrating enhanced coordination. Additionally, the first meeting of the Saudi-Iranian Joint Media Committee and the signing of an MoU between Saudi Arabia’s Prince Saud Al-Faisal Institute for Diplomatic Studies and Iran’s Institute for Political and International Studies further strengthened institutional ties.
The trilateral meeting also tackled pressing regional challenges, particularly the Israeli-Palestinian conflict. The participants condemned Israel’s aggression in Palestine, Lebanon, and Iran, calling for an immediate cessation of hostilities and the continuation of humanitarian aid to affected regions. They warned that ongoing violence poses significant risks to regional and global security, including threats to maritime safety.
On Yemen, the parties reiterated their support for a comprehensive political solution under United Nations auspices. They emphasized the importance of dialogue and diplomacy to achieve lasting peace in the war-torn country.
Saudi-Iranian relations have undergone a remarkable transformation since the signing of the Beijing Agreement. The reopening of embassies, including Iran’s embassy in Riyadh in June after a seven-year hiatus, marked a turning point in their ties.
Iranian Deputy Foreign Minister for Consular Affairs Alireza Bigdeli described the day as a “historic milestone” in Saudi-Iranian relations. He expressed confidence that the renewed relationship would reach its peak, emphasizing that the restoration of ties between Iran and Saudi Arabia opens a new chapter in bilateral and regional relations, aimed at greater cooperation and stability.