Lost Luggage … Daily Problem at Frankfurt Airport

A traveler passes a stacked cart of luggage while entering an airport terminal. (AP)
A traveler passes a stacked cart of luggage while entering an airport terminal. (AP)
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Lost Luggage … Daily Problem at Frankfurt Airport

A traveler passes a stacked cart of luggage while entering an airport terminal. (AP)
A traveler passes a stacked cart of luggage while entering an airport terminal. (AP)

The luggage on the plane coming from the Gran Canaria are about to be placed on the luggage compartment at Frankfurt Airport. When the first batch of passengers arrive, they gather around the walk, pushing the luggage carriers to the best location to quickly pick up their bags.

But a bag is still turning, missing from the previous trip and obviously without an owner. This is a normal case for Matisse Schultz, a luggage investigator.

Schultz, who works for Fraport, which runs Frankfurt Airport, says it is an owner-less bag on the compartment, and that happens almost every day.

He adds that the gathering of helpless passengers around the compartment is another case that happens too much, as well.

Schultz and his colleagues, a 40-member team, head to work, and do not wait for travelers who have not found their luggage in their office.

"We find them and ask them what they are waiting for," he says.

Sometimes, the situation is simple without complications; ski-boards, bicycles, and baby strollers are referred to an office dedicated for heavy luggage.

In other situations, a compartment malfunction delays the emptying of the luggage container, so passengers' bags do not appear until after 15 anxious minutes. In some cases, however, baggage can be really lost.

The luggage investigator can write a report on a lost bag, and register the passenger’s luggage-related information: What is the missing thing, its size, and color?

Some travelers show a surprising lack of knowledge of their luggage.

The team leader Haiki Frisk, who has been working at the luggage department since 2000, said: "They often do not know the brand. And some do not even know the color of their bag."

Thanks to the barcode on the bag and the matching "luggage card" attached to the boarding pass, investigators can quickly decide whether the bag has gone to the correct plane at the take-off point.

Then, a global search system can be used to track luggage internationally. The bag may have remained at the take-off point all along. The case can become more complicated in transit flights, during which luggage are carried from one aircraft to another.

For example, if a passenger travels from New York via Frankfurt to Singapore, and his luggage is not routed to the final destination, they can end up in Frankfurt, while the passenger is on his way to his final destination and he does not know that his bags have delayed.

The luggage investigator also receives inquiries from other airports looking for missing luggage.

In order to return the luggage to the owner, investigators first check the information contained in the barcode, which refers to the departure and arrival airports and baggage tags, and can provide information about the identity of the owner.

Frisk said: "I know that many people are afraid to put a card with their names and personal data, such as their addresses and phone numbers on the suitcase."

But, at least it is recommended that you have a paper with contact data on the bag, in case of loss.

Other issues that Schultz has to deal with include incorrect baggage tags when entering, and passengers getting the wrong bags, which can easily happen if there are several bags of similar size and color.

If someone holds a wrong bag after a long journey without checking it, he may not notice it until after he reaches the house and empties its content.

Frisks explained: “We usually know it then, because the real owner has reported the loss.”

In addition to the investigative skills, baggage investigators also need patience, empathy and firmness.

Schultz remarked: "Many of the airport attendants realize that we are not guilty, but we are here to help them and return the luggage as soon as possible.”

But in some situations people get nervous and act dramatically at the baggage investigators' office.

It is not uncommon to see a businessman disturbed because of his lost baggage, which contains the suit he will wear to attend an important meeting, or a parent looking for a missing bag containing his child's beloved toy.

But that, according to Frisk, "makes work interesting too."



Antarctica's Tourism Boom Raises Concerns about Contamination and Disease

This handout photograph released by The British Antarctic Survey on April 8, 2026, shows Emperor Penguins on Antarctica on November 13, 2010. (Photo by PETER BUCKTROUT / BRITISH ANTARCTIC SURVEY / AFP)
This handout photograph released by The British Antarctic Survey on April 8, 2026, shows Emperor Penguins on Antarctica on November 13, 2010. (Photo by PETER BUCKTROUT / BRITISH ANTARCTIC SURVEY / AFP)
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Antarctica's Tourism Boom Raises Concerns about Contamination and Disease

This handout photograph released by The British Antarctic Survey on April 8, 2026, shows Emperor Penguins on Antarctica on November 13, 2010. (Photo by PETER BUCKTROUT / BRITISH ANTARCTIC SURVEY / AFP)
This handout photograph released by The British Antarctic Survey on April 8, 2026, shows Emperor Penguins on Antarctica on November 13, 2010. (Photo by PETER BUCKTROUT / BRITISH ANTARCTIC SURVEY / AFP)

Driven in part by fears that the frozen landscapes of Antarctica may be irreversibly melting away because of climate change, tourism to the bottom of the world is soaring. And experts warn that with more visitors comes an increased risk of contamination, illness and other damage to the continent.

While visitor numbers are still small — in part due to the high costs and time it can take — they are growing so fast that scientists and environmentalists are sounding alarms.

A deadly outbreak of the rare hantavirus aboard a Dutch ship on a weekslong polar cruise has brought attention to the growing tourism trend, The Associated Press said.

Most expeditions head to the Antarctic Peninsula, one of the fastest-warming places in the world. From 2002 to 2020, roughly 149 billion metric tons (164 billion tons) of Antarctic ice melted per year, according to the National Aeronautics and Space Administration.

A common route is to voyage south from Argentina toward Antarctica before heading north up the coast of Africa — the same route taken by the cruise ship MV Hondius.

“The sites you will see in Antarctica are extremely unique and not replicable anywhere else on the planet — the whales, the seals, the penguins, the icebergs — it’s all really stunning and it makes a huge impression on people,” said Claire Christian, executive director of the environmental group Antarctic and Southern Ocean Coalition.

Explosive growth of trips to the southern continent

In 2024, more than 80,000 tourists touched down on the vast ice-cloaked continent and 36,000 viewed from the safety of ships, according to data collected by the International Association of Antarctica Tour Operators.

The International Union of Concerned Scientists estimates that tourism to Antarctica has grown tenfold in the past 30 years.

That number could rise further in the next decade as costs fall with more ice-capable hulls hitting the water and technological advances, said Hanne Nielsen, a senior lecturer of Antarctic law at the University of Tasmania. Her colleagues at the university estimate the annual figure could triple or quadruple to over 400,000 visits in that time.

Some tourists come to Antarctica for “last chance tourism,” knowing the melting landscape is rapidly changing, Nielsen said.

Risks of contamination Officials have not indicated any evidence of contamination from the MV Hondius.

However, flocks of migratory birds brought avian flu from South America to Antarctica in recent years, according to the US Centers for Disease Control and Prevention.

That outbreak prompted the International Association of Antarctica Tour Operators and others to harden rules for tourists’ conduct and hygiene to protect visitors from being contaminated. To protect the fragile ecosystem from invasive species large and microscopic, visitors are told to stay away from animals and to avoid touching the ground with anything but their feet.

“There are rules that people are bound by when they’re heading south,” Nielsen said, describing her five voyages as a former guide. Crews and passengers use vacuums, disinfectants and brushes to scrub shoes and equipment clear of bugs, feathers, seeds and microbe-carrying dirt.

“Between the tongues and the laces of the boots you can find a lot of things,” she said.

Cruise ships have been struck by outbreaks of diseases like norovirus, which can spread quickly in a ship's close quarters. In 2020, a COVID-19 outbreak on the Diamond Princess turned the cruise ship into an incubator for the then-mysterious virus.

Hantavirus usually spreads by inhaling contaminated rodent droppings.

The Hondius' island hopping cruise The World Health Organization said Tuesday that MV Hondius left Ushuaia, Argentina, on April 1 and visited Antarctica and several isolated islands.

WHO is investigating possible human-to-human transmission on the cruise ship, said Dr. Maria Van Kerkhove, WHO’s director of epidemic and pandemic preparedness. Officials suspect the first infected person likely contracted the virus before boarding, she said, and officials have been told there are no rats on board.

Antarctica is governed by the Antarctic Treaty, which in 1959 enshrined the territory as a scientific preserve used only for peaceful purposes. A series of rules that followed “aim to ensure that all visits, regardless of location, do not adversely impact the Antarctic environment or its scientific and aesthetic values,” according to the treaty’s secretariat.

Companies and scientific ventures voluntarily comply with biosecurity guidelines and submit environmental impact assessments for Antarctic operations.

The treaty was written when tourism numbers were much lower, Christian said.

“Activity needs to be regulated appropriately, as you would with any of the world’s sensitive and precious ecological sites,” Christian said from Hiroshima, Japan, where she was preparing for an Antarctic Treaty Consultative Meeting. There she'll join calls to strengthen protections for Antarctica's penguins, whales, seabirds, seals and krill — tiny creatures at the base of the food chain.

For now, the lure of the frozen frontier continues to draw visitors.

“You can put a footprint in Antarctica and it’s still there 50 years later,” Christian said.


Bear Attack Injures 2 Hikers in Yellowstone National Park in the US

FILE - This photo provided by the National Park Service shows a sign marking the north entrance of Yellowstone National Park, May 7, 2018. (Jacob W. Frank/National Park Service via AP, File)
FILE - This photo provided by the National Park Service shows a sign marking the north entrance of Yellowstone National Park, May 7, 2018. (Jacob W. Frank/National Park Service via AP, File)
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Bear Attack Injures 2 Hikers in Yellowstone National Park in the US

FILE - This photo provided by the National Park Service shows a sign marking the north entrance of Yellowstone National Park, May 7, 2018. (Jacob W. Frank/National Park Service via AP, File)
FILE - This photo provided by the National Park Service shows a sign marking the north entrance of Yellowstone National Park, May 7, 2018. (Jacob W. Frank/National Park Service via AP, File)

Two hikers were injured in a bear attack on a popular hiking trail near Yellowstone National Park's Old Faithful geyser, park officials said Tuesday.

The attack was described by officials as a single event Monday afternoon along the Mystic Falls Trail.

A large area of the park near the Midway Geyser Basin was temporarily closed pending an investigation, The Associated Press reported. The area includes at least five trails and several backcountry campsites.

Park officials said one or more bears were involved, but did not specify which species. The park has populations of both grizzly bears and black bears, which can be difficult to tell apart at times. Grizzlies can be more aggressive and they grow much larger — as much as twice as big as black bears. Black bears usually have darker coloring.

Further information — including whether the victims were hiking together and whether they were hospitalized for their injuries — was not being immediately released, said Yellowstone spokesperson Ashton Hooker.

Yellowstone gets more than 4 million visits by tourists annually and attacks by grizzlies or black bears are rare.

In September, a hiker suffered injuries to his chest and arm in an attack on the Turbid Lake Trail northeast of Yellowstone Lake, and a grizzly killed a woman just west of Yellowstone in 2023. The last fatal bear mauling in the park was in 2015 when a 63-year-old Billings, Montana man was killed while hiking alone in the park's Lake Village area.

The fate of bears that attack humans is typically dictated by the circumstances of the encounter.

Following the 2015 fatal attack, officials captured and killed an adult female grizzly because it had eaten part of the victim's body and hid the rest, which is not normal behavior for a bear defending its young.

By comparison, last year's attack on the Turbid Lake Trail happened during a surprise encounter between the victim and the bear. The animal's reaction was considered natural, so it was not relocated or killed.

The heavily traveled Mystic Falls trail where Monday's attack occurred includes a loop that leads to a 70-foot (21-meter) tall waterfall. The trailhead is about two miles (three kilometers) northwest of Old Faithful.


Saudi Space Agency Launches 2nd Edition of 'SARI 2' Initiative in Partnership with Aramco Digital

Saudi Space Agency Launches 2nd Edition of 'SARI 2' Initiative in Partnership with Aramco Digital
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Saudi Space Agency Launches 2nd Edition of 'SARI 2' Initiative in Partnership with Aramco Digital

Saudi Space Agency Launches 2nd Edition of 'SARI 2' Initiative in Partnership with Aramco Digital

The Saudi Space Agency (SSA), in partnership with Aramco Digital, announced on Tuesday the launch of the second edition of the “SARI 2” initiative, as an extension of ongoing efforts to empower national talent and foster innovation in the space sector.

The initiative aims to attract undergraduate students from universities across the Kingdom and enable them to develop and launch small satellites, contributing to the advancement of national capabilities and reinforcing the Kingdom’s position in space science and technology.

SARI 2 also seeks to achieve a set of strategic objectives, including supporting scientific research and experiments, providing hands-on opportunities in satellite development and industrial space communication solutions, fostering an innovative environment among universities, and strengthening students’ technical and engineering skills in space-related disciplines and technologies.

The initiative offers participants the opportunity to form student teams to work on advanced projects, including the design of satellites for applications that support various technology sectors.

The SSA, in strategic partnership with Aramco Digital, also provides an integrated educational ecosystem to support participants through expert mentorship, intensive training programs, and workshops that enhance scientific and engineering skills, in addition to providing the technical resources necessary to ensure high-quality project execution.

The SARI 2 initiative serves as a national platform that contributes to preparing a new generation of innovators and researchers in the space sector by offering university students the opportunity to engage in advanced applied environments and execute practical projects, while also strengthening partnerships between the agency, universities, and the private sector, in support of the Kingdom’s space sector development objectives.