The Unaccounted in Mosul

Smoke plumes billow in the Old City of Mosul during the offensive by the Iraqi force to retake the city from ISIS. (AFP)
Smoke plumes billow in the Old City of Mosul during the offensive by the Iraqi force to retake the city from ISIS. (AFP)
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The Unaccounted in Mosul

Smoke plumes billow in the Old City of Mosul during the offensive by the Iraqi force to retake the city from ISIS. (AFP)
Smoke plumes billow in the Old City of Mosul during the offensive by the Iraqi force to retake the city from ISIS. (AFP)

Late on the evening of September 20, 2015, Basim Razzo sat in the study of his home on the eastern side of Mosul, his face lit up by a computer screen. His wife, Mayada, was already upstairs in bed, but Basim could lose hours clicking through car reviews on YouTube: the BMW Alpina B7, the Audi Q7. Almost every night went like this. Basim had long harbored a taste for fast rides, but around ISIS-occupied Mosul, the auto showrooms sat dark, and the family car in his garage — a 1991 BMW — had barely been used in a year. There simply was nowhere to go.

The Razzos lived in the Woods, a bucolic neighborhood on the banks of the Tigris, where marble and stucco villas sprawled amid forests of eucalyptus, chinar and pine. Cafes and restaurants lined the riverbanks, but ever since the city fell to ISIS the previous year, Basim and Mayada had preferred to entertain at home. They would set up chairs poolside and put kebabs on the grill, and Mayada would serve pizza or Chinese fried rice, all in an effort to maintain life as they’d always known it. Their son, Yahya, had abandoned his studies at Mosul University and fled for Irbil, and they had not seen him since; those who left when ISIS took over could re-enter the caliphate, but once there, they could not leave — an impasse that stranded people wherever they found themselves. Birthdays, weddings and graduations came and went, the celebrations stockpiled for that impossibly distant moment: liberation.

Next door to Basim’s home stood the nearly identical home belonging to his brother, Mohannad, and his wife, Azza. They were almost certainly asleep at that hour, but Basim guessed that their 18-year-old son, Najib, was still up. A few months earlier, he was arrested by the ISIS religious police for wearing jeans and a T-shirt with English writing. They gave him 10 lashes and, as a further measure of humiliation, clipped his hair into a buzz cut. Now he spent most of his time indoors, usually on Facebook. “Someday it’ll all be over,” Najib had posted just a few days earlier. “Until that day, I’ll hold on with all my strength.”

Sometimes, after his parents locked up for the night, Najib would fish the key out of the cupboard and steal over to his uncle’s house. Basim had the uncanny ability to make his nephew forget the darkness of their situation. He had a glass-half-full exuberance, grounded in the belief that every human life — every setback and success, every heartbreak and triumph — is written by the 40th day in the womb. Basim was not a particularly religious man, but that small article of faith underpinned what seemed to him an ineluctable truth, even in wartime Iraq: Everything happens for a reason. It was an assurance he offered everyone; Yahya had lost a year’s worth of education, but in exile he had met, and proposed to, the love of his life. “You see?” Basim would tell Mayada. “You see? That’s fate.”

Basim had felt this way for as long as he could remember. A 56-year-old account manager at Huawei, the Chinese multinational telecommunications company, he studied engineering in the 1980s at Western Michigan University. He and Mayada lived in Portage, Michigan, in a tiny one-bedroom apartment that Mayada also used as the headquarters for her work as an Avon representative; she started small, offering makeup and skin cream to neighbors, but soon expanded sales to Kalamazoo and Comstock. Within a year, she’d saved up enough to buy Basim a $700 Minolta camera. Basim came to rely on her ability to impose order on the strange and the mundane, to master effortlessly everything from Yahya’s chemistry homework to the alien repartee of faculty picnics and Rotary clubs. It was fate. They had been married now for 33 years.

Around midnight, Basim heard a thump from the second floor. He peeked out of his office and saw a sliver of light under the door to the bedroom of his daughter, Tuqa. He called out for her to go to bed. At 21, Tuqa would often stay up late, and though Basim knew that he wasn’t a good example himself and that the current conditions afforded little reason to be up early, he believed in the calming power of an early-to-bed, early-to-rise routine. He waited at the foot of the stairs, called out again, and the sliver went dark.

It was 1 a.m. when Basim finally shut down the computer and headed upstairs to bed. He settled in next to Mayada, who was fast asleep.

Some time later, he snapped awake. His shirt was drenched, and there was a strange taste — blood? — on his tongue. The air was thick and acrid. He looked up. He was in the bedroom, but the roof was nearly gone. He could see the night sky, the stars over Mosul. Basim reached out and found his legs pressed just inches from his face by what remained of his bed. He began to panic. He turned to his left, and there was a heap of rubble. “Mayada!” he screamed. “Mayada!” It was then that he noticed the silence. “Mayada!” he shouted. “Tuqa!” The bedroom walls were missing, leaving only the bare supports. He could see the dark outlines of treetops. He began to hear the faraway, unmistakable sound of a woman’s voice. He cried out, and the voice shouted back, “Where are you?” It was Azza, his sister-in-law, somewhere outside.

“Mayada’s gone!” he shouted.

“No, no, I’ll find her!”

“No, no, no, she’s gone,” he cried back. “They’re all gone!”

Later that same day, the American-led coalition fighting ISIS uploaded a video to its YouTube channel. The clip, titled “Coalition Airstrike Destroys Daesh VBIED Facility Near Mosul, Iraq 20 Sept 2015,” shows spectral black-and-white night-vision footage of two sprawling compounds, filmed by an aircraft slowly rotating above. There is no sound. Within seconds, the structures disappear in bursts of black smoke. The target, according to the caption, was a car-bomb factory, a hub in a network of “multiple facilities spread across Mosul used to produce VBIEDs for ISIS’ terrorist activities,” posing “a direct threat to both civilians and Iraqi security forces.” Later, when he found the video, Basim could watch only the first few frames. He knew immediately that the buildings were his and his brother’s houses.

The clip is one of hundreds the coalition has released since the American-led war against ISIS began in August 2014. Also posted to Defense Department websites, they are presented as evidence of a military campaign unlike any other — precise, transparent and unyielding. In the effort to expel ISIS from Iraq and Syria, the coalition has conducted more than 27,500 strikes to date, deploying everything from Vietnam-era B-52 bombers to modern Predator drones. That overwhelming air power has made it possible for local ground troops to overcome heavy resistance and retake cities throughout the region. “US and coalition forces work very hard to be precise in airstrikes,” Maj. Shane Huff, a spokesman for the Central Command, told us, and as a result “are conducting one of the most precise air campaigns in military history.”

American military planners go to great lengths to distinguish today’s precision strikes from the air raids of earlier wars, which were carried out with little or no regard for civilian casualties. They describe a target-selection process grounded in meticulously gathered intelligence, technological wizardry, carefully designed bureaucratic hurdles and extraordinary restraint. Intelligence analysts pass along proposed targets to “targeteers,” who study 3-D computer models as they calibrate the angle of attack. A team of lawyers evaluates the plan, and — if all goes well — the process concludes with a strike so precise that it can, in some cases, destroy a room full of enemy fighters and leave the rest of the house intact.

The coalition usually announces an airstrike within a few days of its completion. It also publishes a monthly report assessing allegations of civilian casualties. Those it deems credible are generally explained as unavoidable accidents — a civilian vehicle drives into the target area moments after a bomb is dropped, for example. The coalition reports that since August 2014, it has killed tens of thousands of ISIS terrorists and, according to our tally of its monthly summaries, 466 civilians in Iraq.

Yet until we raised his case, Basim’s family was not among those counted. Mayada, Tuqa, Mohannad and Najib were four of an unknown number of Iraqi civilians whose deaths the coalition has placed in the “ISIS” column. Estimates from Airwars and other nongovernmental organizations suggest that the civilian death toll is much higher, but the coalition disputes such figures, arguing that they are based not on specific intelligence but local news reports and testimony gathered from afar. When the coalition notes a mission irregularity or receives an allegation, it conducts its own inquiry and publishes a sentence-long analysis of its findings. But no one knows how many Iraqis have simply gone uncounted.

Our own reporting, conducted over 18 months, shows that the air war has been significantly less precise than the coalition claims. Between April 2016 and June 2017, we visited the sites of nearly 150 airstrikes across northern Iraq, not long after ISIS was evicted from them. We toured the wreckage; we interviewed hundreds of witnesses, survivors, family members, intelligence informants and local officials; we photographed bomb fragments, scoured local news sources, identified ISIS targets in the vicinity and mapped the destruction through satellite imagery. We also visited the American air base in Qatar where the coalition directs the air campaign. There, we were given access to the main operations floor and interviewed senior commanders, intelligence officials, legal advisers and civilian-casualty assessment experts. We provided their analysts with the coordinates and date ranges of every airstrike — 103 in all — in three ISIS-controlled areas and examined their responses. The result is the first systematic, ground-based sample of airstrikes in Iraq since this latest military action began in 2014.

The New York Times



Challenges of the Gaza Humanitarian Aid Pier Offer Lessons for the US Army

A truck carries humanitarian aid across Trident Pier, a temporary pier to deliver aid, off the Gaza Strip, amid the ongoing conflict between Israel and the Palestinian group Hamas, near the Gaza coast, May 19, 2024. US Army Central/Handout via REUTERS
A truck carries humanitarian aid across Trident Pier, a temporary pier to deliver aid, off the Gaza Strip, amid the ongoing conflict between Israel and the Palestinian group Hamas, near the Gaza coast, May 19, 2024. US Army Central/Handout via REUTERS
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Challenges of the Gaza Humanitarian Aid Pier Offer Lessons for the US Army

A truck carries humanitarian aid across Trident Pier, a temporary pier to deliver aid, off the Gaza Strip, amid the ongoing conflict between Israel and the Palestinian group Hamas, near the Gaza coast, May 19, 2024. US Army Central/Handout via REUTERS
A truck carries humanitarian aid across Trident Pier, a temporary pier to deliver aid, off the Gaza Strip, amid the ongoing conflict between Israel and the Palestinian group Hamas, near the Gaza coast, May 19, 2024. US Army Central/Handout via REUTERS

It was their most challenging mission.
US Army soldiers in the 7th Transportation Brigade had previously set up a pier during training and in exercises overseas but never had dealt with the wild combination of turbulent weather, security threats and sweeping personnel restrictions that surrounded the Gaza humanitarian aid project.
Designed as a temporary solution to get badly needed food and supplies to desperate Palestinians, the so-called Joint Logistics Over-the-Shore system, or JLOTS, faced a series of setbacks over the spring and summer. It managed to send more than 20 million tons of aid ashore for people in Gaza facing famine during the Israel-Hamas war.
Service members struggled with what Col. Sam Miller, who was commander during the project, called the biggest “organizational leadership challenge” he had ever experienced.
Speaking to The Associated Press after much of the unit returned home, Miller said the Army learned a number of lessons during the four-month mission. It began when President Joe Biden announced in his State of the Union speech in March that the pier would be built and lasted through July 17, when the Pentagon formally declared that the mission was over and the pier was being permanently dismantled.
The Army is reviewing the $230 million pier operation and what it learned from the experience. One of the takeaways, according to a senior Army official, is that the unit needs to train under more challenging conditions to be better prepared for bad weather and other security issues it faced. The official spoke on condition of anonymity because assessments of the pier project have not been publicly released.
In a report released this week, the inspector general for the US Agency for International Development said Biden ordered the pier's construction even as USAID staffers expressed concerns that it would be difficult and undercut a push to persuade Israel to open “more efficient” land crossings to get food into Gaza.
The Defense Department said the pier “achieved its goal of providing an additive means of delivering high volumes of humanitarian aid to the people of Gaza to help address the acute humanitarian crisis.” The US military knew from the outset “there would be challenges as part of this in this complex emergency,” the statement added.
The Biden administration had set a goal of the US sea route and pier providing food to feed 1.5 million people for 90 days. It fell short, bringing in enough to feed about 450,000 people for a month before shutting down, the USAID inspector general's report said.
The Defense Department’s watchdog also is doing an evaluation of the project.
Beefing up training Army soldiers often must conduct their exercises under difficult conditions designed to replicate war. Learning from the Gaza project — which was the first time the Army set up a pier in actual combat conditions — leaders say they need to find ways to make the training even more challenging.
One of the biggest difficulties of the Gaza pier mission was that no US troops could step ashore — a requirement set by Biden. Instead, US service members were scattered across a floating city of more than 20 ships and platforms miles offshore that had to have food, water, beds, medical care and communications.
Every day, said Miller, there were as many as 1,000 trips that troops and other personnel made from ship to boat to pier to port and back.
“We were moving personnel around the sea and up to the Trident pier on a constant basis,” Miller said. “And every day, there was probably about a thousand movements taking place, which is quite challenging, especially when you have sea conditions that you have to manage.”
Military leaders, he said, had to plan three or four days ahead to ensure they had everything they needed because the trip from the pier to their “safe haven” at Israel's port of Ashdod was about 30 nautical miles.
The trip over and back could take up to 12 hours, in part because the Army had to sail about 5 miles out to sea between Ashdod and the pier to stay a safe distance from shore as they passed Gaza City, Miller said.
Normally, Miller said, when the Army establishes a pier, the unit sets up a command onshore, making it much easier to store and access supplies and equipment or gather troops to lay out orders for the day.
Communication difficulties While his command headquarters was on the US military ship Roy P. Benavidez, Miller said he was constantly moving with his key aides to the various ships and the pier.
“I slept and ate on every platform out there,” he said.
The US Army official concurred that a lot of unexpected logistical issues came up that a pier operation may not usually include.
Because the ships had to use the Ashdod port and a number of civilian workers under terms of the mission, contracts had to be negotiated and written. Agreements had to be worked out so vessels could dock, and workers needed to be hired for tasks that troops couldn't do, including moving aid onto the shore.
Communications were a struggle.
“Some of our systems on the watercraft can be somewhat slower with bandwidth, and you’re not able to get up to the classified level,” Miller said.
He said he used a huge spreadsheet to keep track of all the ships and floating platforms, hundreds of personnel and the movement of millions of tons of aid from Cyprus to the Gaza shore.
When bad weather broke the pier apart, they had to set up ways to get the pieces moved to Ashdod and repaired. Over time, he said, they were able to hire more tugs to help move sections of the pier more quickly.
Some of the pier's biggest problems — including the initial reluctance of aid agencies to distribute supplies throughout Gaza and later safety concerns from the violence — may not apply in other operations where troops may be quickly setting up a pier to get military forces ashore for an assault or disaster response.
“There’s tons of training value and experience that every one of the soldiers, sailors and others got out of this,” Miller said. "There’s going to be other places in the world that may have similar things, but they won’t be as tough as the things that we just went through.”
When the time comes, he said, “we’re going to be much better at doing this type of thing.”
One bit of information could have given the military a better heads-up about the heavy seas that would routinely hammer the pier. Turns out, said the Army official, there was a Gaza surf club, and its headquarters was near where they built the pier.
That "may be an indicator that the waves there were big,” the official said.