Twitter Shares Take Wing on Subscription Platform Plan

FILE PHOTO: A 3D-printed logo for Twitter is seen in this picture illustration on January 26, 2016. REUTERS/Dado Ruvic/Illustration
FILE PHOTO: A 3D-printed logo for Twitter is seen in this picture illustration on January 26, 2016. REUTERS/Dado Ruvic/Illustration
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Twitter Shares Take Wing on Subscription Platform Plan

FILE PHOTO: A 3D-printed logo for Twitter is seen in this picture illustration on January 26, 2016. REUTERS/Dado Ruvic/Illustration
FILE PHOTO: A 3D-printed logo for Twitter is seen in this picture illustration on January 26, 2016. REUTERS/Dado Ruvic/Illustration

Twitter shares closed the formal trading day up more than 7 percent after word spread of a team codenamed "Gryphon" working on a subscription platform.

Shares in the social network were up nearly 7.4 percent at the close of the New York Stock Exchange, and rose more than a percent more in after-market trades.

The free one-to-many messaging service has become a seemingly indispensable online venue for the latest news or commentary, with US President Donald Trump among those who post frequently.

A subscription platform could be a way for Twitter to overcome challenges making money.

A Twitter job posting said the San Francisco-based company is looking for a senior software engineer to lead payment and subscription work as part of a new "Gryphon" team.

"This is a first for Twitter," the job posting read.

"We are building a subscription platform, one that can be reused by other teams in the future."

The Gryphon engineer is to collaborate with the team handling Twitter.com, according to the posting.

Twitter confirmed the job posting, but declined to comment further.

Twitter swung to an $8 million loss in the first quarter of this year as the global pandemic hit, even as revenues edged up three percent to $808 million and its user base increased 24 percent.

Chief executive Jack Dorsey during an earnings call that the platform was working to be a useful resource for people during the pandemic.

He said Twitter's goal is to "serve the global conversation" and that the platform is "helping the world stay informed, and providing a unique way for people to come together to help or simply entertain and remind one another of our connections."

Twitter's preferred measure -- "monetizable" daily active users -- hit 166 million, a leap of 24 percent from a year ago.



Microsoft Revamps AI Copilot with New Voice, Reasoning Capabilities

Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)
Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)
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Microsoft Revamps AI Copilot with New Voice, Reasoning Capabilities

Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)
Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)

Microsoft has given its consumer Copilot, an artificial intelligence assistant, a more amiable voice in its latest update, with the chatbot also capable of analyzing web pages for interested users as they browse.

The US software maker now has "an entire army" of creative directors - among them psychologists, novelists and comedians - finessing the tone and style of Copilot to distinguish it, Mustafa Suleyman, chief executive of Microsoft AI, told Reuters in an interview.

In one demonstration of the updated Copilot, a consumer asked what housewarming gift to buy at a grocery store for a friend who did not drink wine. After some back-and-forth, Copilot said aloud: "Italian (olive) oils are the hot stuff right now. Tuscan's my go-to. Super peppery."

The feature rollout, starting Tuesday, is one of the first that Suleyman has overseen since Microsoft created his division in March to focus on consumer products and technology research.

Long identified with business software, Microsoft has had a much harder road in the consumer realm. Its Bing search engine, for instance, is still dwarfed by Google.

Suleyman is hoping for a bigger splash with Copilot, which launched last year in a crowded field of AI chatbots, including OpenAI's ChatGPT and Google's Gemini.

Copilot's newly fashioned voice capabilities make it seem much more of an active listener, giving verbal cues like "cool" and "huh," Suleyman said.

Underlying the product are Microsoft AI, or "MAI," models, plus a technology suite from partner OpenAI, Suleyman said.

Suleyman added that consumers who spend $20 monthly for Copilot Pro can start testing a "Think Deeper" feature that reasons through choices, like whether to move to one city or another.

He said an additional test feature for paying subscribers, Copilot Vision, amounts to "digital pointing" - the ability for users to talk to AI about what they see in a Microsoft Edge browser. Consumers have to opt in, and the content they view will not be saved or used to train AI, Microsoft said.

These updates represent "glimmers" of AI that can be an "ever-present confidant, in your corner," Suleyman said. It's a vision he articulated as CEO of Inflection AI, whose top talent Microsoft poached in a closely watched deal this year.

Suleyman said that eventually, Copilot will learn context from consumers' Word documents, Windows desktops, even their gaming consoles if they grant permission.

Asked what Bill Gates, Microsoft's co-founder, thinks of the company's AI efforts, Suleyman said Gates was excited.

"He's always asking me about when Copilot can read and parse his emails. It's one of his favorite ones," Suleyman said. "We're on the case."