Saudi Arabia Establishes Largest Regional Port for Importing, Processing Grains

Flour mill worker. Asharq Al-Awsat
Flour mill worker. Asharq Al-Awsat
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Saudi Arabia Establishes Largest Regional Port for Importing, Processing Grains

Flour mill worker. Asharq Al-Awsat
Flour mill worker. Asharq Al-Awsat

The Saudi Ports Authority (MAWANI) and SALIC, the Saudi Agricultural and Livestock Investment Company, a Public Investment Fund owned company, signed an agreement through video conferencing to lease a land in Yanbu Commercial Port to be used to develop the Kingdom’s largest and first grain terminal.

With a land mass of 313,000 square meters, the terminal will be importing, processing and exporting grains in the Kingdom in two phases, and with a total capacity of 5 million tons annually.

The ceremony was attended by Minister of Ministry of Environment, Water and Agriculture (MEWA) Eng. Abdul Rahman bin Abdul Mohsen al-Fadhli and Minister of Transport Eng. Saleh bin Nasser Al-Jasser, and was signed by Eng. Saad bin Abdulaziz Al-Khalb, President of MAWANI and the CEO of SALIC, Eng. Sulaiman bin Abdul Rahman Al-Rumaih.

Commenting on the signing, Al-Jasser, who is Chairman of Mawani’s Board of Directors, said: “The Yanbu grain project aims to build the first regional center and logistic platform for importing, processing and exporting grains in KSA, taking advantage of the Yanbu commercial port’s exceptional location on the Red Sea coast and the competitive advantage its provides given its proximity to local and regional markets in the Red Sea Basin and the Horn of Africa.”

“This partnership plays a vital role in the ports and logistic services sector, given they are the main enablers of many key industries and sectors, including the food security sector,” he added.

“It also goes in line with MAWANI’s strategic objectives of fully utilizing the huge absorptive capacity in Saudi ports and raising the percentage of private sector investment in the port sector to 90% by 2030. By doing this it will serve the establishment of various development projects that contribute to achieving added value to the national economy, and supporting the investment landscape and commercial traffic in the Kingdom.”

“This regional project will support the operational traffic in the Yanbu Commercial Port, attract additional international shipping lines, and increase investment in the logistic services sector which will bring about significant growth in operational traffic and the increase in the number of ships that lead the port,” Al-Jasser concluded.

One of SALIC’s key strategic objectives is to significantly contribute to the import of basic commodities that are in line with the food security strategy in the Kingdom. Furthermore, the company aims to invest in supply chains and ports in Saudi and countries where SALIC holds investments to ensure the sustainability of the supply of all basic commodities.

For its part, one of MAWANI’s strategic objectives is to partner with public and private sector organizations to support the Kingdom's ports in becoming the leading regional and international ports and providing an efficient, high capacity, integrated port network.

This will significantly support the Kingdom's economic growth plans, stimulate the logistics services industry and global supply chains, and position Saudi Arabia as a global logistical hub and link to the three continents, in line with Vision 2030.



GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024
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GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024

The General Authority of Civil Aviation (GACA) has issued its December classification of air transport service providers and airports to inform passengers about their performance and help them make informed choices. The monthly assessment is based on the number of complaints filed with GACA by travellers.
According to GACA, 1,074 complaints were filed by travellers on Saudi air carriers in December 2024. SAUDIA had the fewest complaints among the airlines, 20 per 100,000 travellers, and a complaint resolution rate of 99%. Flyadeal came second, with 21 complaints per 100,000 travellers and a resolution rate of 100%. Flynas came third with 24 complaints per 100,000 travellers and a resolution rate of 100%. The most common complaints in May were about luggage, flights, and tickets, SPA reported.
Among international airports with more than six million passengers annually, King Abdulaziz International Airport in Jeddah had the fewest complaints, 20 per 100,000 travellers, and a resolution rate of 96%.
Among international airports with less than six million passengers annually, Prince Sultan bin Abdulaziz Airport in Tabuk had the fewest complaints, one per 100,000 travellers, and a resolution rate of 100%.
Among domestic airports, Sharurah Domestic Airport had the fewest complaints, two per 100,000 passengers, and a resolution rate of 100%.
GACA reiterated that the monthly classification report aims to help passengers make informed choices, promote transparency, demonstrate its credibility and keenness to deal with travellers' complaints, stimulate fair competition, and develop and improve services.
According to the authority, multiple communication channels are open 24/7 to enable interaction with travellers and airport visitors. They are the call Center number 1929, WhatsApp service at 0115253333, email [email protected], social media accounts, and GACA's website.
Through these channels, the authority receives complaints concerning boarding passes, employee behaviour, and services for persons with disabilities and limited mobility.
In support of its partners, the airports, GACA prepared a booklet containing guidelines on how to deal with traveller complaints. The booklet, which has been circulated among airport operators, sets out service agreements and the rules that must be adhered to for all types of complaints and inquiries.
The authority also trains, through regularly held workshops, employees of national airlines and ground service companies that deal directly with travellers on how to comply with passenger protection regulations.