Europe: Varying Degrees of Success for Virus Apps

FILE PHOTO: Florian Heretsch and Emil Voutta of the developing team of software giant SAP work on the German government official COVID-19 tracing App at the SAP headquarters, as the spread of the coronavirus disease (COVID-19) continues, in Walldorf, Germany May 29, 2020. REUTERS/Kai Pfaffenbach/File Photo
FILE PHOTO: Florian Heretsch and Emil Voutta of the developing team of software giant SAP work on the German government official COVID-19 tracing App at the SAP headquarters, as the spread of the coronavirus disease (COVID-19) continues, in Walldorf, Germany May 29, 2020. REUTERS/Kai Pfaffenbach/File Photo
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Europe: Varying Degrees of Success for Virus Apps

FILE PHOTO: Florian Heretsch and Emil Voutta of the developing team of software giant SAP work on the German government official COVID-19 tracing App at the SAP headquarters, as the spread of the coronavirus disease (COVID-19) continues, in Walldorf, Germany May 29, 2020. REUTERS/Kai Pfaffenbach/File Photo
FILE PHOTO: Florian Heretsch and Emil Voutta of the developing team of software giant SAP work on the German government official COVID-19 tracing App at the SAP headquarters, as the spread of the coronavirus disease (COVID-19) continues, in Walldorf, Germany May 29, 2020. REUTERS/Kai Pfaffenbach/File Photo

Designed to help fight the spread of the novel coronavirus by automatically tracing the contacts of infected people, Covid-19 tracking applications have encountered a series of challenges since their launch, from privacy concerns to technical glitches.

According to AFP, here is a round-up of the main European contact tracing initiatives and their varying degrees of success.

- Germany: no cure-all -

Launched in June, the German track and trace app is seen as "an important additional tool for keeping infection rates down," but "no cure-all," according to government spokesman Steffen Seibert.
In a country whose population jealously guards security and control over their personal data, the app has generally been well-received, even by staunch privacy advocates like the Chaos Computer Club.

As of September 1, the app had been downloaded 17.8 million times -- compared with an overall population of around 83 million -- and at the start of July, it had alerted several hundreds of cases of infections.

- Iceland: keeping tracks on tourists -

Downloads of Iceland's app peaked shortly after its launch -- at an estimated 40 percent of the population, the user rate is high -- but rose again with the start of the tourist season.
Visitors to the volcanic island are encouraged to download the app, not only for its good functionality, but also because it contains links to important Covid-19-related documents and even has an online chat function.

Unlike other tracing apps in use in Europe, the Icelandic one can track an individual's movements in the case of infection or suspected infection. And, with the individual's permission, it uses GPS to geo-locate the phone.

- Portugal: compatibility issues -

Portugal only launched its tracing app this month and it has come under fire from consumer rights groups for perceived loopholes in personal data usage and the dominant role played by tech giants in drawing up health protocols.

In addition, media reports suggest around 800,000 mobile phones -- out of an overall population of 10 million -- cannot install the app because of incompatible software, ultimately rendering it useless.

- France: a flop -

The French government launched its StopCovid app at the beginning of June, but by mid-August it had only been downloaded some 2.3 million times, compared with an overall population of 67 million. So far, only 72 possible risk contacts have been flagged up by the app, while 1,169 users have declared themselves positive.

StopCovid has been criticized by IT specialists with regard to data privacy.

Based on a so-called "centralized" protocol, the French app is incompatible with the majority of its European peers which are "decentralized".

Under the centralized model, the anonymized data gathered are uploaded to a remote server where matches are made with other contacts, should a person start to develop Covid-19 symptoms.

The decentralized model gives users more control over their information by keeping it on the phone. It is there that matches are made with people who may have contracted the virus. This is the model promoted by Google, Apple and an international consortium.

- Favorable marks for Switzerland and Italy -

SwissCovid, developed by the EPFL university of Lausanne and based on the decentralized protocol, began testing on May 25.

Nearly 1.6 million people now actively use the app, which has been downloaded 2.3 million times out of a population of 8.5 million.

At the beginning of September, the app was signaling an average 56 infections every day and seems to be generally well accepted by the population.

In Italy, the Immuni app was downloaded 5.4 million times, equivalent to 14 percent of the overall number of potential users (excluding anyone under the age of 14 and people without mobile phones). According to official data, 155 users have declared themselves positive between June 1 and August 31.

- Damp squibs in Norway and Britain -

In June, the Norwegian health authorities suspended the locally developed app after the Nordic country's national data protection agency found it too intrusive.

Authorities are currently working on a solution which they hope to launch before Christmas and do not rule out resorting to Google and Apple technology.

In Britain, the government revealed its first attempt at a contact-tracing app in May.

But in a major U-turn in June, it abandoned the app, based on the centralized model and seen as flawed.

The government, which blamed the problems on restrictions imposed by Apple, has since switched to the decentralized approach. But, as yet, no track and trace app is widely available in much of the UK.

Northern Ireland, however, rolled out its own app at the end of July and it has been downloaded more than 300,000 times by August 26.



Microsoft Pledges to Protect European Operations, Unveils Data Center Expansion

A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. (Reuters)
A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. (Reuters)
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Microsoft Pledges to Protect European Operations, Unveils Data Center Expansion

A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. (Reuters)
A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. (Reuters)

Microsoft pledged Wednesday to fight any US government order to halt data center operations in Europe as it sought to soothe concerns among European customers that trans-Atlantic tensions would lead to service disruptions.

The company's president, Brad Smith, said it's not something that officials are talking about in Washington, D.C. but it is a “real concern” for Microsoft's customers across Europe, which include governments.

President Donald Trump has stoked tensions between the US and Europe with his tariff-fueled trade war, and alarmed European leaders with policy changes, including pausing intelligence sharing with Ukraine, that throw into doubt his administration's commitment to the trans-Atlantic relationship, The AP news reported.

Smith, speaking at an event in Brussels, tried to allay concerns as he announced that the company was expanding data center operations across Europe.

“What we want Europeans to know is that they can count on us,” he said in a speech.

“In the unlikely event we are ever ordered by any government anywhere in the world to suspend or cease cloud operations in Europe, we are committing that Microsoft will promptly and vigorously contest such a measure using all legal avenues available, including by pursuing litigation in court,” Smith wrote in a Wednesday blog post.

He noted that Microsoft has experience fighting lawsuits from the previous Trump administration as well as from former President Barack Obama’s administration.

“If we ever find ourselves losing we will put in place business continuity arrangements” that include storing computer code in Switzerland that European partners can access, he said.

Microsoft is making five digital commitments to Europe, including increasing its data center capacity by 40 in 16 countries over the next two years, Smith said. The expansion will cost tens of billions of dollars annually. Smith declined to be more specific about the cost when asked by reporters.

The expansion comes amid calls for Europe to assert tech and data sovereignty by weaning itself off reliance from big US cloud data service providers, including Microsoft, Amazon and, to a lesser extent, Google.

“Given recent geopolitical volatility, we recognize that European governments likely will consider additional options,” and Microsoft is committed to collaborating with European companies, Smith said.