Saudi Tawakkalna App Resolves Technical Issues

A technical issue prevented access to the Tawakalna application in Saudi Arabia.
A technical issue prevented access to the Tawakalna application in Saudi Arabia.
TT

Saudi Tawakkalna App Resolves Technical Issues

A technical issue prevented access to the Tawakalna application in Saudi Arabia.
A technical issue prevented access to the Tawakalna application in Saudi Arabia.

Registered users in Saudi Arabia can now access the Tawakkalna application to prove their health status before entering public places.

The Tawakkalna management announced on Friday night that the technical issue that restricted access to the app during the past days was resolved.

“The app is working properly, and users can use it to show their health condition during their visits to government departments, shops, and malls,” it said.

“Work is also in progress to restore all features, such as Covid-19 Test Booking. Digital identities, Dashboard, and others," it added.

Tawakkalna is the official application approved by the Saudi Ministry of Health to prevent the spread of coronavirus.

Further, the Tawakkalna management highlighted that under the supervision of a highly qualified Saudi team, the app worked properly and did not encounter any technical issues since its launch on May 11, 2020.

The management said that the app's services were efficiently and effectively provided to over 9.7 million users even in moments of high numbers of registration. It is also noteworthy that the number of registered users jumped to 12.5 million (%22.5 increase) in only three days.

Sign-ins' attempts reached 250 million in the past few days due to the requirement of showing the Health Condition via Tawakkalna to enter worksites, shops, and malls.

This increase caused an overload and instability; however, quick and temporary alternative solutions were provided, as text messages containing information about users' health conditions that were sent to Tawakkalna users.

Tawakkalna management thanked all users for their understanding of this technical problem, and it urged them to update the app.

In support of the Kingdom's efforts to respond to COVID-19, the management also emphasized that it will continue providing high-quality services to all citizens and residents.

The app, launched last year to help track Covid-19 infections, has seen a surge in registrations in recent days as a number of regional governors called for establishments to put stricter entry restrictions in place to curb the spread of the coronavirus.



Iran Lifts Its Ban on Imports of New iPhone Models in Place Since Last Year

 The Apple iPhone 16 is displayed at the Apple Fifth Avenue store on Sept. 20, 2024, in New York. (AP)
The Apple iPhone 16 is displayed at the Apple Fifth Avenue store on Sept. 20, 2024, in New York. (AP)
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Iran Lifts Its Ban on Imports of New iPhone Models in Place Since Last Year

 The Apple iPhone 16 is displayed at the Apple Fifth Avenue store on Sept. 20, 2024, in New York. (AP)
The Apple iPhone 16 is displayed at the Apple Fifth Avenue store on Sept. 20, 2024, in New York. (AP)

Iranians will soon be able to get their hands on iPhones 14, 15 and 16 after authorities lifted a ban on new smartphone models by the US tech giant Apple, according to an announcement Wednesday.

The ban on new iPhone models had been in place since 2023 but now, the country's telecommunications minister said authorities are allowing the registration of the new models.

The minister, Satar Hashemi, said on X that the problem of registering new iPhone models on the Iranian market was “solved” and that Iran's President Masoud Pezeshkian backed the efforts of the communication ministry toward that goal.

Hashemi did not elaborate but said the import measures would be announced, soon.

Following the 2023 ban, iPhone 13 and older versions could still be imported amid high demand for an item that remains a status symbol for many young Iranians.

While the ban was in place, any iPhone 14, 15 or a newer model brought into Iran would stop working on Iran’s state-controlled mobile phone networks after one month, the time span for tourists allowed to visit the county.

The ban spurred a parallel economy for the older handsets, jacking up prices for the devices as many sought to put their depreciating Iranian rials into any physical commodity. It was a sign of the economic woes plaguing Iran after decades of Western sanctions.

Imports of iPhones have long been a contentious point — government statistics suggest that about a third of Iran’s entire $4.4 billion mobile phone import market consisted of iPhones before the ban.

Iran’s Supreme Leader Ali Khamenei in 2020 pointedly criticized iPhone imports though he had previously slammed what he described as all American luxury goods.

“Excessive imports are something dangerous,” Khamenei said at the time, according to a transcript on his official website. “Sometimes this import is a luxury product, meaning there is no need for it. I’ve heard about half a billion dollars were spent to import one type of American luxury cellphone.”

However, other foreign smartphone brands such as Motorola, Samsung, Nokia, Xiaomi and Huawei remain widely available in Iran.