'Don't Be Google': The Rise of Privacy Focused Startups

Startups are taking on Google Analytics, a product used by more than half of the world's websites to understand people's browsing habits. Kirill KUDRYAVTSEV AFP/File
Startups are taking on Google Analytics, a product used by more than half of the world's websites to understand people's browsing habits. Kirill KUDRYAVTSEV AFP/File
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'Don't Be Google': The Rise of Privacy Focused Startups

Startups are taking on Google Analytics, a product used by more than half of the world's websites to understand people's browsing habits. Kirill KUDRYAVTSEV AFP/File
Startups are taking on Google Analytics, a product used by more than half of the world's websites to understand people's browsing habits. Kirill KUDRYAVTSEV AFP/File

Google once used the slogan "don't be evil" to distinguish itself from its competitors, but now a growing number of pro-privacy startups are rallying to the mantra "don't be Google".

They are taking on Google Analytics, a product used by more than half of the world's websites to understand people's browsing habits, AFP said.

"Google made a lot of good tools for a lot of people," says Marko Saric, a Dane living in Belgium who set up Plausible Analytics in Estonia in 2019.

"But over the years they changed their approach without really thinking what is right, what is wrong, what is evil, what is not."

Saric and many others are benefitting from GDPR, a European privacy regulation introduced in 2018 to control who can access personal data.

Last week, France followed Austria in declaring Google's practice of transferring personal data from the EU to its US servers was illegal under GDPR because the country does not have adequate protections.

Google disagrees, saying the data is anonymized and the scenarios envisaged in Europe are hypothetical.

Nevertheless, startups see an opening in a true David vs Goliath battle.

"The week that Google Analytics was ruled illegal by the Austrian DPA (data protection authority) was a good week for us," says Paul Jarvis, who runs Fathom Analytics from his home in Vancouver Island, Canada.

He says new subscriptions tripled over that week, though he does not give exact numbers.

Google dominates the analytics market with 57 percent of all websites using its service, according to survey group W3Techs. The best-established privacy-focused tool, Matomo, accounts for one percent of websites.

The smaller players know they are not going to overturn Google's domination, rather their aim is to inject a bit of fairness and choice into the market.

- 'Behemoth' application -
The supercharging moment for pro-privacy software developers came in 2013 when former CIA contractor Edward Snowden revealed how US security agencies were engaged in mass surveillance.

"We already knew some of it," says Matomo founder Matthieu Aubry. "But when he came out, we had proof that we weren't just paranoid or making stuff up."

Snowden showed how the US National Security Agency, aided by a system of secret courts, was able to gather personal data from users of websites including Google, Facebook and Microsoft.

Snowden's revelations helped to solidify support across Europe for its new privacy regulation and inspired software developers to make privacy central to their products.

The first thing the startups have taken aim at is the sheer complexity of Google Analytics.

"You have 1,000 different dashboards and all this data, but it doesn't help you if you don't understand it," says Michael Neuhauser, who launched Fair Analytics last month.

Jarvis, who had previously trained people to use Google Analytics, describes it as a "behemoth".

Unlike Google, the privacy-focused products do not use cookies to track users around the web and offer a much simpler array of data, helping them to keep within the boundaries of GDPR.

And they all make this a key selling point on their websites.

- 'An alternative internet' -
But making a living from these tools is no mean feat.

Saric of Plausible and Jarvis of Fathom both sank time and money into their projects before they could pay themselves a wage.

Both firms still operate with a startup mentality -- tiny teams working remotely across countries having direct contact with clients.

Aubry, who founded Matomo in 2007 when he was in his early 20s, remembers being in a similar position.

"For a long time, we didn't even have a business around the project, it was pure community," says the Frenchman from his home in Wellington, New Zealand.

But he says his firm now has global reach and he wants to help create "an alternative internet" not dominated by big tech.

His peers are at a much earlier stage but they certainly agree with the sentiment.

Jarvis reckons anyone switching from a big tech product is "a win for privacy" and helps to create a fairer system.

But a huge barrier remains: Google can afford to offer its tools for free, whereas the smaller firms need clients to pay, even if just a few dollars a month.

The privacy-focused firms say it is time to overhaul our understanding of these transactions.

"All of these free products that we use and love, we're not paying for them with money, we're paying for them with data and privacy," says Jarvis.

"We charge money for our product because it's just a more honest business model."



Apple Sidelines AI News Summaries Due to Errors

New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP
New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP
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Apple Sidelines AI News Summaries Due to Errors

New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP
New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP

Apple pushed out a software update on Thursday which disabled news headlines and summaries generated using artificial intelligence that were lambasted for getting facts wrong.
The move by the tech titan comes as it enhances its latest lineup of devices with "Apple Intelligence" in a market keen for assurance that the iPhone maker is a contender in the AI race, AFP said.
Apple's decision to temporarily disable the recently launched AI feature comes after the BBC and other news organizations complained that users were getting mistake-riddled or outright wrong headlines or news summary alerts.
Apple deployed the update to developers working with a beta version of its software, sidelining the AI feature for news headlines.
The tech giant plans to restore the feature when it is working properly and eventually roll it out to all users.
Apple in June of last year unveiled new iPhones built with generative AI as it seeks to boost sales and show it is keeping up in the technological arms race.
The company has a lot riding on the new iPhone 16 and hopes that customers are attracted to buy the latest models by its new AI powers.
"We are thrilled to introduce the first iPhones designed from the ground up for Apple Intelligence and its breakthrough capabilities," Apple chief executive Tim Cook said at an event at the iPhone-maker's Silicon Valley headquarters.
"Apple Intelligence" is a new suite of software features for all devices that was announced at the company's annual developers conference, where it also announced a partnership with ChatGPT-maker OpenAI.
In the short-term, the new powers include AI-infused image editing, translation, and small, creative touches in messaging, but not more ambitious breakthroughs promised by other AI players, such as OpenAI or Google.
The features are similar to tools recently released by Meta, Microsoft and Google, which can produce well-crafted content simply by querying in everyday language.
Google last year released AI-infused Pixel 9 smartphones, its challenge to the iPhone.

Pixel phomes account for a tiny sliver of the global smartphone market dominated by Samsung and Apple, but Google argued its new line is a chance to answer what -- after all the hype -- AI can actually do for customers.
Samsung has also showcased AI across its line, and is expected to unveil a new flagship Galaxy smartphone at an event next week in Silicon Valley.