Google Maps and Tripadvisor Nix War News in Reviews

Travel platform Tripadvisor is blocking reviews for restaurants, hotels, or other venues if the commentary focuses on Russia's invasion of Ukraine rather than an experience with a business Kirill KUDRYAVTSEV AFP/File
Travel platform Tripadvisor is blocking reviews for restaurants, hotels, or other venues if the commentary focuses on Russia's invasion of Ukraine rather than an experience with a business Kirill KUDRYAVTSEV AFP/File
TT
20

Google Maps and Tripadvisor Nix War News in Reviews

Travel platform Tripadvisor is blocking reviews for restaurants, hotels, or other venues if the commentary focuses on Russia's invasion of Ukraine rather than an experience with a business Kirill KUDRYAVTSEV AFP/File
Travel platform Tripadvisor is blocking reviews for restaurants, hotels, or other venues if the commentary focuses on Russia's invasion of Ukraine rather than an experience with a business Kirill KUDRYAVTSEV AFP/File

Google on Thursday said it has stopped allowing reviews to be added to its online Maps service in Belarus, Russia and Ukraine to prevent them from being used for war news.

Travel platform Tripadvisor, meanwhile, was blocking reviews for restaurants, hotels, or other venues if the commentary focuses on Russia's invasion of Ukraine rather than an experience with a business, AFP said.

Both services face a campaign by activists to use online reviews of businesses such as restaurants to get news of the war to Russians being fed information from the government.

"Due to a recent increase in contributed content on Google Maps related to the war in Ukraine, we've put additional protections in place to monitor and prevent content that violates our policies for Maps," a spokesperson told AFP.

Safeguards included temporarily blocking new reviews, photos, or videos from being added to Maps for locations in Belarus, Russia, and Ukraine, according to the spokesperson.

Twitter account @YourAnonNews, which claims to be a voice for hacker group Anonymous, broadcast the suggestion early this week, saying the idea was from a tweet out of Poland.

"Go to Google Maps. Go to Russia. Find a restaurant or business and write a review," the YourAnonNews tweet read.

"When you write the review explain what is happening in Ukraine."

The point is to "push information to the Russian civilian population being lied to" by its leader, a series of tweets contended.

Such reviews are removed for violating Tripadvisor requirements that they focus on first-person encounters with businesses, but talk of what is happening in the Ukraine is not fettered in forums at the service.

"We have created threads within our forums for people located in Ukraine to share information about what is happening in the country in real-time," Tripadvisor chief executive Steve Kaufer said in a letter published Thursday.

"We intend to utilize our existing Ukraine forums to enable users to share information through our platform over the coming days."

Online platforms have become one of the fronts in the internationally condemned attack. They are home to sometimes false narratives but also real-time monitoring of a conflict that marks Europe's biggest geopolitical crisis in decades.



Australia Regulator Says YouTube, Others ‘Turning a Blind Eye’ to Child Abuse Material 

07 December 2017, Berlin: The logo of the video portal YouTube is seen at the YouTube Space in Berlin. (dpa)
07 December 2017, Berlin: The logo of the video portal YouTube is seen at the YouTube Space in Berlin. (dpa)
TT
20

Australia Regulator Says YouTube, Others ‘Turning a Blind Eye’ to Child Abuse Material 

07 December 2017, Berlin: The logo of the video portal YouTube is seen at the YouTube Space in Berlin. (dpa)
07 December 2017, Berlin: The logo of the video portal YouTube is seen at the YouTube Space in Berlin. (dpa)

Australia’s internet watchdog has said the world’s biggest social media firms are still “turning a blind eye” to online child sex abuse material on their platforms, and said YouTube in particular had been unresponsive to its enquiries.

In a report released on Wednesday, the eSafety Commissioner said YouTube, along with Apple, failed to track the number of user reports it received of child sex abuse appearing on their platforms and also could not say how long it took them to respond to such reports.

The Australian government decided last week to include YouTube in its world-first social media ban for teenagers, following eSafety's advice to overturn its planned exemption for the Alphabet-owned Google's video-sharing site.

“When left to their own devices, these companies aren’t prioritizing the protection of children and are seemingly turning a blind eye to crimes occurring on their services,” eSafety Commissioner Julie Inman Grant said in a statement.

“No other consumer-facing industry would be given the license to operate by enabling such heinous crimes against children on their premises, or services.”

A Google spokesperson said “eSafety’s comments are rooted in reporting metrics, not online safety performance”, adding that YouTube's systems proactively removed over 99% of all abuse content before being flagged or viewed.

“Our focus remains on outcomes and detecting and removing (child sexual exploitation and abuse) on YouTube,” the spokesperson said in a statement.

Meta - owner of Facebook, Instagram and Threads, three of the biggest platforms with more than 3 billion users worldwide - has said it prohibits graphic videos.

The eSafety Commissioner, an office set up to protect internet users, has mandated Apple, Discord, Google, Meta, Microsoft, Skype, Snap and WhatsApp to report on the measures they take to address child exploitation and abuse material in Australia.

The report on their responses so far found a “range of safety deficiencies on their services which increases the risk that child sexual exploitation and abuse material and activity appear on the services”.

Safety gaps included failures to detect and prevent livestreaming of the material or block links to known child abuse material, as well as inadequate reporting mechanisms.

It said platforms were also not using “hash-matching” technology on all parts of their services to identify images of child sexual abuse by checking them against a database. Google has said before that its anti-abuse measures include hash-matching technology and artificial intelligence.

The Australian regulator said some providers had not made improvements to address these safety gaps on their services despite it putting them on notice in previous years.

“In the case of Apple services and Google’s YouTube, they didn’t even answer our questions about how many user reports they received about child sexual abuse on their services or details of how many trust and safety personnel Apple and Google have on-staff,” Inman Grant said.