Internal Bug Promoted Problematic Content on Facebook

Facebook News allows users to access news on the US social media giant’s platform. (AFP)
Facebook News allows users to access news on the US social media giant’s platform. (AFP)
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Internal Bug Promoted Problematic Content on Facebook

Facebook News allows users to access news on the US social media giant’s platform. (AFP)
Facebook News allows users to access news on the US social media giant’s platform. (AFP)

Content identified as misleading or problematic were mistakenly prioritized in users' Facebook feeds recently, thanks to a software bug that took six months to fix, according to tech site The Verge.

Facebook disputed the report, which was published Thursday, saying that it "vastly overstated what this bug was because ultimately it had no meaningful, long-term impact on problematic content," according to Joe Osborne, a spokesman for parent company Meta.

But the bug was serious enough for a group of Facebook employees to draft an internal report referring to a "massive ranking failure" of content, The Verge reported.

In October, the employees noticed that some content which had been marked as questionable by external media -- members of Facebook's third-party fact-checking program -- was nevertheless being favored by the algorithm to be widely distributed in users' News Feeds.

"Unable to find the root cause, the engineers watched the surge subside a few weeks later and then flare up repeatedly until the ranking issue was fixed on March 11," The Verge reported.

But according to Osborne, the bug affected "only a very small number of views" of content.

That's because "the overwhelming majority of posts in Feed are not eligible to be down-ranked in the first place," Osborne explained, adding that other mechanisms designed to limit views of "harmful" content remained in place, "including other demotions, fact-checking labels and violating content removals."

AFP currently works with Facebook's fact checking program in more than 80 countries and 24 languages. Under the program, which started in December 2016, Facebook pays to use fact checks from around 80 organizations, including media outlets and specialized fact checkers, on its platform, WhatsApp and on Instagram.

Content rated "false" is downgraded in news feeds so fewer people will see it. If someone tries to share that post, they are presented with an article explaining why it is misleading.

Those who still choose to share the post receive a notification with a link to the article. No posts are taken down. Fact checkers are free to choose how and what they wish to investigate.



Google-parent Alphabet Earnings Shine with Help of AI

Google parent company Alphabet's cloud computing business is on pace to bring in $50 billion over the course of 2025, according to the tech giant. Manaure Quintero / AFP
Google parent company Alphabet's cloud computing business is on pace to bring in $50 billion over the course of 2025, according to the tech giant. Manaure Quintero / AFP
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Google-parent Alphabet Earnings Shine with Help of AI

Google parent company Alphabet's cloud computing business is on pace to bring in $50 billion over the course of 2025, according to the tech giant. Manaure Quintero / AFP
Google parent company Alphabet's cloud computing business is on pace to bring in $50 billion over the course of 2025, according to the tech giant. Manaure Quintero / AFP

Google-parent Alphabet on Wednesday reported quarterly profits that topped expectations, saying artificial intelligence has boosted every part of its business.

Alphabet's second-quarter profit of $28.2 billion -- on $96.4 billion in revenue -- came with word that the tech giant will spend $10 billion more than it previously planned this year on capital expenditures, as it invests to meet growing demand for cloud services.

"We had a standout quarter, with robust growth across the company," said Alphabet chief executive Sundar Pichai.

"AI is positively impacting every part of the business, driving strong momentum."

Revenue from search grew double digits in the quarter, with features such as AI Overviews and the recently launched AI mode "performing well," according to Pichai.

Ad revenue at YouTube continues to grow along with the video platform's subscription services, Alphabet reported.

Alphabet's cloud computing business is on pace to bring in $50 billion over the course of the year, according to the company.

"With this strong and growing demand for our cloud products and services, we are increasing our investment in capital expenditures in 2025 to approximately $85 billion and are excited by the opportunity ahead," Pichai said.

Alphabet shares were up nearly 2 percent in after-market trades that followed the release of the earnings figures.

Investors have been watching closely to see whether the tech giant may be pouring too much money into artificial intelligence and whether AI-generated summaries of search results will translate into fewer opportunities to serve up money-making ads.

The internet giant is dabbling with ads in its new AI Mode for online search, a strategic move to fend off competition from ChatGPT while adapting its advertising business for an AI age.

The integration of advertising has been a key question accompanying the rise of generative AI chatbots, which have largely avoided interrupting the user experience with marketing messages.

However, advertising remains Google's financial bedrock.

"Google is doing well despite tariff headwinds and rising AI competition in search," said eMarketer principal analyst Yory Wurmser.

"It's also successfully monetizing AI Overviews and AI Mode, a good sign for the future."

Google and rivals are spending billions of dollars on data centers and more for AI, while the rise of lower-cost model DeepSeek from China raises questions about how much needs to be spent.

Antitrust battles

Meanwhile the online ad business that generates the cash Google invests in its future could be neutered due to a defeat in a US antitrust case.

During the summer of 2024, Google was found guilty of illegal practices to establish and maintain its monopoly in online search by a federal judge in Washington.

The Justice Department is now demanding remedies that could transform the digital landscape: Google's divestiture from its Chrome browser and a ban on entering exclusivity agreements with smartphone manufacturers to install the search engine by default.

District Judge Amit Mehta is considering "remedies" in a decision expected in the coming days or weeks.

In another legal battle, a different US judge ruled this year that Google wielded monopoly power in the online ad technology market, another legal blow that could rattle the tech giant's revenue engine.

District Court Judge Leonie Brinkema ruled that Google built an illegal monopoly over ad software and tools used by publishers.

Combined, the courtroom defeats have the potential to leave Google split up and its influence curbed.

Google said it is appealing both rulings.