Meta Reports Sales Fall, but Beats Expectations

FILE - Meta's logo can be seen on a sign at the company's headquarters in Menlo Park, Calif., on Nov. 9, 2022. Meta reports their earnings on Wednesday, Feb. 1, 2023. (AP Photo/Godofredo A. Va¡squez, File)
FILE - Meta's logo can be seen on a sign at the company's headquarters in Menlo Park, Calif., on Nov. 9, 2022. Meta reports their earnings on Wednesday, Feb. 1, 2023. (AP Photo/Godofredo A. Va¡squez, File)
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Meta Reports Sales Fall, but Beats Expectations

FILE - Meta's logo can be seen on a sign at the company's headquarters in Menlo Park, Calif., on Nov. 9, 2022. Meta reports their earnings on Wednesday, Feb. 1, 2023. (AP Photo/Godofredo A. Va¡squez, File)
FILE - Meta's logo can be seen on a sign at the company's headquarters in Menlo Park, Calif., on Nov. 9, 2022. Meta reports their earnings on Wednesday, Feb. 1, 2023. (AP Photo/Godofredo A. Va¡squez, File)

Facebook and Instagram owner Meta on Wednesday reported its first annual sales drop since the company went public in 2012, but the fall was less brutal than expected, sending its share price soaring.

The social media giant said sales dropped one percent to $116.6 billion in 2022, while it also announced that the number of daily users on Facebook hit two billion for the first time, AFP said.

CEO and founder Mark Zuckerberg pointed to the success of improved algorithms on Meta's video Reels service, that was delivering short clips more efficiently to users on Facebook and Instagram.

Meta competes fiercely with TikTok, the Chinese owned video-sharing platform that has proved a formidable rival in attracting young users away from once-dominant Instagram.

"The number of people daily using Facebook, Instagram and WhatsApp is the highest it's ever been," Zuckerberg said in an earnings call.

Zuckerberg also lauded improved artificial intelligence (AI) to better distribute ads after changes on the iPhone decided by Apple seriously hampered Meta's ability to target users.

- Year of Efficiency' -
The 2022 results ended a bad year for Meta, which in November announced it would lay off 11,000 employees or 13 percent of staff in the largest worker reduction in the company's history.

Zuckerberg said his company's "management theme for 2023 is the 'Year of Efficiency' and we're focused on becoming a stronger and more nimble organization."

Zuckerberg said Meta is working on eliminating layers of middle management as well as deploying AI tools to help engineers be more productive.

Meta will also be more aggressive when it comes to cutting projects that are not performing or are not priorities, he added.

Big tech platforms have been suffering from the souring economic climate, which is forcing advertisers to cut back on marketing, and Apple's data privacy changes, which have reduced leeway for ad personalization.

But Meta beat market expectations as the effect of iPhone privacy changes on ad targeting appeared to be waning and cost-cutting started bringing results, Wedbush analyst Dan Ives said in a tweet.

"At first glance... Meta getting its mojo back," Baird Equity Research said in a note to investors about the earnings report.

- Targeted advertising -
Apple sent shockwaves through the industry in 2021 when it began inviting iPhone users to opt out of having their online activity tracked by apps for the purpose of targeting ads.

This dealt a punishing blow to Facebook and Instagram that depend on super-targeted advertising for revenue.

Meta last year said Apple's policy, which impacts the precision of the ads it sells and thus their price, would cost the social media giant $10 billion in lost revenue in 2022.

Apple's iPhones hold about 55 percent of the smartphone market in the United States and about one third of smartphone users in Europe, the world's biggest ad markets.

The company is also under pressure for making a huge gamble on the metaverse, the world of virtual reality that Meta believes will be the next frontier online.

The bet however has yet to pay off with Meta's Reality Labs, the division that builds the necessary VR headsets and software, posting an operating loss of $4.28 billion in the last quarter of 2022. This followed big losses in the previous quarters.

"With losses at its VR division mounting, Mark Zuckerberg is going to have to accept an unfortunate reality: Virtual worlds are simply not what businesses or consumers want right now," said Insider Intelligence analyst Debra Aho Williamson.

Investors last year punished Meta, sending the company's share price down by an astonishing two thirds over 12 months, but the stock has recovered some of the ground in 2023.

In after-hours trading, Meta's share price was up more than 19 percent to $182.83



Microsoft Revamps AI Copilot with New Voice, Reasoning Capabilities

Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)
Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)
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Microsoft Revamps AI Copilot with New Voice, Reasoning Capabilities

Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)
Copilot logo is seen in this illustration taken May 20, 2024. (Reuters)

Microsoft has given its consumer Copilot, an artificial intelligence assistant, a more amiable voice in its latest update, with the chatbot also capable of analyzing web pages for interested users as they browse.

The US software maker now has "an entire army" of creative directors - among them psychologists, novelists and comedians - finessing the tone and style of Copilot to distinguish it, Mustafa Suleyman, chief executive of Microsoft AI, told Reuters in an interview.

In one demonstration of the updated Copilot, a consumer asked what housewarming gift to buy at a grocery store for a friend who did not drink wine. After some back-and-forth, Copilot said aloud: "Italian (olive) oils are the hot stuff right now. Tuscan's my go-to. Super peppery."

The feature rollout, starting Tuesday, is one of the first that Suleyman has overseen since Microsoft created his division in March to focus on consumer products and technology research.

Long identified with business software, Microsoft has had a much harder road in the consumer realm. Its Bing search engine, for instance, is still dwarfed by Google.

Suleyman is hoping for a bigger splash with Copilot, which launched last year in a crowded field of AI chatbots, including OpenAI's ChatGPT and Google's Gemini.

Copilot's newly fashioned voice capabilities make it seem much more of an active listener, giving verbal cues like "cool" and "huh," Suleyman said.

Underlying the product are Microsoft AI, or "MAI," models, plus a technology suite from partner OpenAI, Suleyman said.

Suleyman added that consumers who spend $20 monthly for Copilot Pro can start testing a "Think Deeper" feature that reasons through choices, like whether to move to one city or another.

He said an additional test feature for paying subscribers, Copilot Vision, amounts to "digital pointing" - the ability for users to talk to AI about what they see in a Microsoft Edge browser. Consumers have to opt in, and the content they view will not be saved or used to train AI, Microsoft said.

These updates represent "glimmers" of AI that can be an "ever-present confidant, in your corner," Suleyman said. It's a vision he articulated as CEO of Inflection AI, whose top talent Microsoft poached in a closely watched deal this year.

Suleyman said that eventually, Copilot will learn context from consumers' Word documents, Windows desktops, even their gaming consoles if they grant permission.

Asked what Bill Gates, Microsoft's co-founder, thinks of the company's AI efforts, Suleyman said Gates was excited.

"He's always asking me about when Copilot can read and parse his emails. It's one of his favorite ones," Suleyman said. "We're on the case."