Samsung Recognizes Your Face With Mask, iPhone Won't

People walk past a poster simulating facial recognition
 People walk past a poster simulating facial recognition software at the Security China 2018 exhibition on public safety and security in Beijing, China October 24, 2018. REUTERS/Thomas Peter
People walk past a poster simulating facial recognition People walk past a poster simulating facial recognition software at the Security China 2018 exhibition on public safety and security in Beijing, China October 24, 2018. REUTERS/Thomas Peter
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Samsung Recognizes Your Face With Mask, iPhone Won't

People walk past a poster simulating facial recognition
 People walk past a poster simulating facial recognition software at the Security China 2018 exhibition on public safety and security in Beijing, China October 24, 2018. REUTERS/Thomas Peter
People walk past a poster simulating facial recognition People walk past a poster simulating facial recognition software at the Security China 2018 exhibition on public safety and security in Beijing, China October 24, 2018. REUTERS/Thomas Peter

You're wearing a mask, as encouraged by the Centers for Disease Control and Prevention and possibly by your local government during this coronavirus outbreak, and you want to use FaceID to open your iPhone or Android phone. Is there a way?

Yes, says a Chinese researcher from Tencent's Xuanwu lab. But according to Apple, this is frowned upon big time and could affect the integrity of your phone. There are several hacks available online, and most will send the user to reregister for FaceID on the iPhone by covering the left and right side of their face separately. After the researcher from Tencent originally demonstrated and popularized this setup, many others copied and tweaked with videos on YouTube, according to a report by The USA Today newspaper.

Apple is adamant, however, that this shouldn't work. "Face ID is designed to work with your eyes, nose and mouth visible," the company said in a statement to USA TODAY. The company discourages iPhone users from using FaceID with a mask on and instead encourages just using the six-digit passcode to unlock the phone.

Apple says that users who manipulate Face ID enrollment with face coverings are more likely to end up with iPhones or iPads that aren't as secure.

In Apple's own words, "Face ID automatically adapts to changes in your appearance, such as wearing cosmetic makeup or growing facial hair. Face ID is designed to work with hats, scarves, glasses, contact lenses and many sunglasses," but not masks.

On the other hand, Samsung's premium Galaxy phones offer both facial recognition and a fingerprint sensor to unlock the phone and encourage using the fingerprint, for more security. With Facial ID, "your phone can be unlocked by someone that looks similar to you (such as a twin)," says Samsung. That said, we were able to open a Samsung phone with a mask on. In our tests with a couple of Samsung Galaxy S10+ phones, we were able to set up an alternate look with a face mask on. The phones were able to distinguish between different masked faces, unlocking only for the face that was saved in that particular device.



Microsoft, Turning 50, Dials up Copilot Actions to Stay in AI Game

The Microsoft logo during the Hanover Fair 2025 (Hannover Messe) in Hanover, Germany, 31 March 2025 (reissued 03 April 2025). (EPA)
The Microsoft logo during the Hanover Fair 2025 (Hannover Messe) in Hanover, Germany, 31 March 2025 (reissued 03 April 2025). (EPA)
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Microsoft, Turning 50, Dials up Copilot Actions to Stay in AI Game

The Microsoft logo during the Hanover Fair 2025 (Hannover Messe) in Hanover, Germany, 31 March 2025 (reissued 03 April 2025). (EPA)
The Microsoft logo during the Hanover Fair 2025 (Hannover Messe) in Hanover, Germany, 31 March 2025 (reissued 03 April 2025). (EPA)

Thousands of people swooned in a dark conference hall that felt more like a rock concert when a Microsoft product manager demonstrated the company's latest feature: how to sum numbers in Excel, with the click of a button.

"It was literally like Mick Jagger walked out," said Yusuf Mehdi, Microsoft's consumer chief marketing officer, who started as an intern.

That was more than 30 years ago. On Friday, the day Microsoft turned 50, the company's leaders and staff gathered at its Redmond headquarters to remember the software maker's glory days while trumpeting what they hope will bring it into the future: more powerful artificial intelligence.

Copilot, Microsoft's AI assistant, is gaining a host of new features to make it more proactive. The version for consumers will start remembering personal facts about them. It will offer birthday reminders or support ahead of a presentation, or consumers can opt out, Mehdi said in an interview.

Copilot likewise will personalize podcasts and shopping recommendations, and it will let consumers task their AI to book events for them, or send a friend a gift while checking in for guidance. "It frees you up," said Mehdi.

Microsoft is hardly first to roll out action-taking or "agentic" software. As with rival systems, the AI will work best on popular sites where Microsoft has done some behind-the-scenes technical work, like with 1-800-Flowers.com and OpenTable, Mehdi said.

Mehdi recalled days when Microsoft was smaller and growing. He said CEO Bill Gates could devour three books' worth of information from one day to the next, at a time when the co-founder still worked on Microsoft software. Mehdi watched Steve Ballmer, Gates' eventual successor, chant "developers, developers, developers!" in a sweat-drenched shirt to rouse a crowd into the ".net" era.

Microsoft went from top of the pack to badly bruised in a high-profile lawsuit that US antitrust enforcers brought against it in 1998. Years later, younger companies and startups, among them Alphabet and ChatGPT creator OpenAI, beat it to the punch on key AI developments.

Satya Nadella, Microsoft's current CEO, is not standing still. The leader who turned Microsoft into the No. 2 cloud powerhouse challenged his executives at an internal summit this week, recalled Mehdi: "How do we rethink the way that we build the software?"

Microsoft is iterating on its chatbot technology in a crowded field that includes Elon Musk's xAI and Anthropic. It has added Copilot to its heavily used productivity suites for business while giving consumers a distinctive version.

"It's warm; it has that personality," said Mehdi. Some users have taken to this, while others find it asks too many questions, he said.

"When we get to now be more personalized, we can start to get smarter," Mehdi said. "We're part way through that journey."