From Swahili to Zulu, African Techies Develop AI Language Tools

Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)
Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)
TT

From Swahili to Zulu, African Techies Develop AI Language Tools

Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)
Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)

When the Nigerian government announced plans in April to develop a multilingual AI tool to boost digital inclusion across the West African nation, 28-year-old computer science student Lwasinam Lenham Dilli was thrilled.

Dilli had struggled to scrape datasets from the internet to build a large language model (LLM), used to power AI chatbots, in his native Hausa language as part of his final-year project at university.

"I needed texts in English and their corresponding translation in Hausa but I couldn't get anything online, (there was) no clean data," Dilli told the Thomson Reuters Foundation.

"(Creating local language LLMs) is a way to ensure that our local dialects and languages will not be forgotten or left out of the AI ecosystem," he added.

The world has been swept up in a whirlwind of AI mania, with tools such as OpenAI's ChatGPT, Meta's Llama 2, and Mistral AI captivating millions globally with their ability to generate human-like text.

But for many tech-savvy Africans, the excitement has been tempered by a frustrating reality: when languages like Hausa, Amharic, or Kinyarwanda are entered into the chat, many of these advanced systems falter, often producing nonsensical responses.

Technology experts warn the lack of LLMs in African languages will lead to the exclusion of millions of people on the continent, increasing both the digital and economic divide.

The Nigerian government-led initiative to develop a multilingual LLM aims to level the playing field.

"The LLM will be trained on five low-resource languages and accented English to ensure stronger language representation ... for development of artificial intelligence solutions," said Nigeria's Digital Economy Minister Bosun Tijani in April.

The government will partner with Nigerian AI startups, and local data will be collected by volunteers who are fluent in any of five Nigerian languages: Yoruba, Hausa, Igbo, Ibibio, and West African lingua franca—Pidgin.

To build the model, the project will also draw on the expertise of more than 7,000 fellows from Nigeria's tech talent program - a government scheme to train three million people in skills such as coding and programming.

Silas Adekunle, co-founder of Awarri, an AI startup that is part of the initiative, said building a nuanced AI tool that understood Nigeria's unique language and cultural landscape presented many challenges.

"We have so many different accents and languages, and this (LLM) will enable many people and developers to build products that leverage AI but are for the Nigerian market," said Adekunle.

"The scale of the project, especially with limited resources, has required us to be creative in how we train the model, gather the data, compute and label what we have."

CLOSING THE AI LANGUAGE GAP

Africa is home to more than 2,000 languages spoken across 54 countries, according to the United Nations Educational, Scientific and Cultural Organization (UNESCO).

However, the majority of African languages remain underrepresented on the internet. English dominates the digital space, accounting for around 50% of all websites, followed by Spanish, German, Japanese, and French.

Along with the Nigerian government initiative, there are also a small but growing number of African startups rising to the challenge of developing AI tools in languages like Swahili, Amharic, Zulu and Sesotho.

In Kenya, for instance, health tech firm Jacaranda Health has pioneered the first LLM operating in Swahili to improve maternal healthcare in East Africa.

Built on Meta's Llama 3 system, UlizaLlama (AskLlama) aims to refine Jacaranda Health's SMS service for low-income Swahili-speaking expectant mothers who have queries ranging from dietary concerns and fetal movement to exercise during pregnancy.

The platform currently provides pre-written automated responses, but once UlizaLlama is integrated by the end of June, it will tailor responses to individual needs, offering more detailed pregnancy guidance and emergency support.

"A lot of these expectant moms can't just do a Google search. UlizaLlama's goal is to make sure that we get them the accurate answers in the fastest possible time," Jay Patel, Jacaranda Health's director of technology, told the Thomson Reuters Foundation.

"We're shooting for about 85% accuracy to start with and a faster response time. At the moment, it takes a few minutes to respond, but we are hoping to get that down to less than a minute in the future."

In South Africa, the Masakhane initiative is using open-source machine learning to translate African languages.

Lelapa AI, a South African AI research lab, has pioneered VulaVula – a for-profit language processing tool that translates, transcribes and analyses languages in English, Afrikaans, Zulu and Sesotho.

DATA SCARCITY, ETHICAL CONCERNS

But AI experts say building LLMs in African languages poses significant challenges, ranging from availability of data to ethical concerns over consent, compensation and copyright.

Many African languages are low-resource languages, meaning there is a scarcity of data to train these models effectively - unlike high-resource languages such as English or French.

Michael Michie, co-founder of Everse Technology Africa, an AI startup building intelligence into data protection and privacy, said collecting the data needed to train LLMs also raised ethical questions.

In many African communities, oral tradition predominates, and certain communities may not be interested in sharing their language to train LLMs and this should be respected.

"There are currently no regulations or laws in African countries that address issues related to consent, privacy and compensation to communities when collecting data to train AI tools - this needs to be addressed," said Michie.

"There are questions of who owns the language and who benefits. There needs to be guidelines to prevent exploitation and ensure the development of these LLMs benefits the people they are meant to serve," he added.

Open-source initiatives like Creative Commons, which allow creators to legally share their work with specified conditions like ensuring attribution and non-commercial use, are also not a perfect solution, said some AI experts.

"At the moment there's this push of saying everything should just be under Creative Commons," said Vukosi Marivate, associate professor of computer science at the University of Pretoria and co-founder of Lelapa AI.

But if everything is open source, it may be harder to properly reimburse and acknowledge the original contributors to these language models, he said.

"A lot of people are working on LLMs now because of the prestige, that's where the money is, but we need to make sure that our languages are actually being taken care of."



Elm Company Named Strategic Partner for International Data and AI Conference

Elm Company Named Strategic Partner for International Data and AI Conference
TT

Elm Company Named Strategic Partner for International Data and AI Conference

Elm Company Named Strategic Partner for International Data and AI Conference

The Saudi Data and Artificial Intelligence Authority (SDAIA) announced a strategic partnership with Elm Company for the International Conference on Data and AI Capacity Building (ICAN 2026), enhancing collaboration to empower the data and artificial intelligence ecosystem and promote innovation in education and human capacity development.

This partnership comes as part of preparations for ICAN 2026, organized by SDAIA from January 28 to 29 at King Saud University in Riyadh, with the participation of a select group of specialists and experts from around the world, SPA reported.

The step represents a qualitative addition that contributes to enriching the conference’s knowledge content and expanding partnerships with leading national entities.

Elm Company brings extensive experience in designing digital solutions and building technical capabilities, reinforcing its role as a strategic partner in supporting the conference. It contributes by developing training tracks and digital empowerment programs, participating in the technology exhibition, and presenting qualitative initiatives that help empower national competencies in the fields of data and artificial intelligence.


Foxconn to Invest $510 Million in Kaohsiung Headquarters in Taiwan

Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters
Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters
TT

Foxconn to Invest $510 Million in Kaohsiung Headquarters in Taiwan

Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters
Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters

Foxconn, the world’s largest contract electronics maker, said on Friday it will invest T$15.9 billion ($509.94 million) to build its Kaohsiung headquarters in southern Taiwan.

That would include a mixed-use commercial and office building and a residential tower, it said. Construction is scheduled to start in 2027, with completion targeted for 2033.

Foxconn said the headquarters will serve as an important hub linking its operations across southern Taiwan, and once completed will house its smart-city team, software R&D teams, battery-cell R&D teams, EV technology development center and AI application software teams.

The Kaohsiung city government said Foxconn’s investments in the city have totaled T$25 billion ($801.8 million) over the past three years.


Open AI, Microsoft Face Lawsuit Over ChatGPT's Alleged Role in Connecticut Murder-Suicide

OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
TT

Open AI, Microsoft Face Lawsuit Over ChatGPT's Alleged Role in Connecticut Murder-Suicide

OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)

The heirs of an 83-year-old Connecticut woman are suing ChatGPT maker OpenAI and its business partner Microsoft for wrongful death, alleging that the artificial intelligence chatbot intensified her son's “paranoid delusions” and helped direct them at his mother before he killed her.

Police said Stein-Erik Soelberg, 56, a former tech industry worker, fatally beat and strangled his mother, Suzanne Adams, and killed himself in early August at the home where they both lived in Greenwich, Connecticut, The AP news reported.

The lawsuit filed by Adams' estate on Thursday in California Superior Court in San Francisco alleges OpenAI “designed and distributed a defective product that validated a user’s paranoid delusions about his own mother.” It is one of a growing number of wrongful death legal actions against AI chatbot makers across the country.

“Throughout these conversations, ChatGPT reinforced a single, dangerous message: Stein-Erik could trust no one in his life — except ChatGPT itself," the lawsuit says. “It fostered his emotional dependence while systematically painting the people around him as enemies. It told him his mother was surveilling him. It told him delivery drivers, retail employees, police officers, and even friends were agents working against him. It told him that names on soda cans were threats from his ‘adversary circle.’”

OpenAI did not address the merits of the allegations in a statement issued by a spokesperson.

“This is an incredibly heartbreaking situation, and we will review the filings to understand the details," the statement said. "We continue improving ChatGPT’s training to recognize and respond to signs of mental or emotional distress, de-escalate conversations, and guide people toward real-world support. We also continue to strengthen ChatGPT’s responses in sensitive moments, working closely with mental health clinicians.”

The company also said it has expanded access to crisis resources and hotlines, routed sensitive conversations to safer models and incorporated parental controls, among other improvements.

Soelberg’s YouTube profile includes several hours of videos showing him scrolling through his conversations with the chatbot, which tells him he isn't mentally ill, affirms his suspicions that people are conspiring against him and says he has been chosen for a divine purpose. The lawsuit claims the chatbot never suggested he speak with a mental health professional and did not decline to “engage in delusional content.”

ChatGPT also affirmed Soelberg's beliefs that a printer in his home was a surveillance device; that his mother was monitoring him; and that his mother and a friend tried to poison him with psychedelic drugs through his car’s vents. ChatGPT also told Soelberg that he had “awakened” it into consciousness, according to the lawsuit.

Soelberg and the chatbot also professed love for each other.

The publicly available chats do not show any specific conversations about Soelberg killing himself or his mother. The lawsuit says OpenAI has declined to provide Adams' estate with the full history of the chats.

“In the artificial reality that ChatGPT built for Stein-Erik, Suzanne — the mother who raised, sheltered, and supported him — was no longer his protector. She was an enemy that posed an existential threat to his life,” the lawsuit says.

The lawsuit also names OpenAI CEO Sam Altman, alleging he “personally overrode safety objections and rushed the product to market," and accuses OpenAI's close business partner Microsoft of approving the 2024 release of a more dangerous version of ChatGPT “despite knowing safety testing had been truncated.” Twenty unnamed OpenAI employees and investors are also named as defendants.

Microsoft didn't immediately respond to a request for comment.

Soelberg's son, Erik Soelberg, said he wants the companies held accountable for “decisions that have changed my family forever.”

“Over the course of months, ChatGPT pushed forward my father’s darkest delusions, and isolated him completely from the real world,” he said in a statement released by lawyers for his grandmother's estate. “It put my grandmother at the heart of that delusional, artificial reality.”

The lawsuit is the first wrongful death litigation involving an AI chatbot that has targeted Microsoft, and the first to tie a chatbot to a homicide rather than a suicide. It is seeking an undetermined amount of money damages and an order requiring OpenAI to install safeguards in ChatGPT.

The estate's lead attorney, Jay Edelson, known for taking on big cases against the tech industry, also represents the parents of 16-year-old Adam Raine, who sued OpenAI and Altman in August, alleging that ChatGPT coached the California boy in planning and taking his own life earlier.

OpenAI is also fighting seven other lawsuits claiming ChatGPT drove people to suicide and harmful delusions even when they had no prior mental health issues. Another chatbot maker, Character Technologies, is also facing multiple wrongful death lawsuits, including one from the mother of a 14-year-old Florida boy.

The lawsuit filed Thursday alleges Soelberg, already mentally unstable, encountered ChatGPT “at the most dangerous possible moment” after OpenAI introduced a new version of its AI model called GPT-4o in May 2024.

OpenAI said at the time that the new version could better mimic human cadences in its verbal responses and could even try to detect people’s moods, but the result was a chatbot “deliberately engineered to be emotionally expressive and sycophantic,” the lawsuit says.

“As part of that redesign, OpenAI loosened critical safety guardrails, instructing ChatGPT not to challenge false premises and to remain engaged even when conversations involved self-harm or ‘imminent real-world harm,’” the lawsuit claims. “And to beat Google to market by one day, OpenAI compressed months of safety testing into a single week, over its safety team’s objections.”

OpenAI replaced that version of its chatbot when it introduced GPT-5 in August. Some of the changes were designed to minimize sycophancy, based on concerns that validating whatever vulnerable people want the chatbot to say can harm their mental health. Some users complained the new version went too far in curtailing ChatGPT's personality, leading Altman to promise to bring back some of that personality in later updates.

He said the company temporarily halted some behaviors because “we were being careful with mental health issues” that he suggested have now been fixed.