One Tech Tip: Too Many Passwords to Remember? Try Using a Password Manager

A visitor looks at his phone at the Mobile World Congress 2024 in Barcelona, Spain, Feb. 27, 2024. (AP Photo/Pau Venteo, File)
A visitor looks at his phone at the Mobile World Congress 2024 in Barcelona, Spain, Feb. 27, 2024. (AP Photo/Pau Venteo, File)
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One Tech Tip: Too Many Passwords to Remember? Try Using a Password Manager

A visitor looks at his phone at the Mobile World Congress 2024 in Barcelona, Spain, Feb. 27, 2024. (AP Photo/Pau Venteo, File)
A visitor looks at his phone at the Mobile World Congress 2024 in Barcelona, Spain, Feb. 27, 2024. (AP Photo/Pau Venteo, File)

Everyone has too many passwords. The credentials we need to remember to navigate online life keep multiplying, not just for frequently used email, banking, social media, Netflix and Spotify logins, but also, say, the little-known e-commerce site you're not sure you'll buy from again.
According to some unscientific studies, the average person has hundreds of passwords. That's a lot to keep track of. You might be tempted to recycle them, but it's one of the bad password habits that cybersecurity experts warn against.
Instead, use a password manager. They've been around for a while and can be useful tools to keep on top of your credentials. But they can also be intimidating for those who aren’t tech-savvy.
Here's a guide on how to use them:
Why should I use a password manager? Many people just use the same password for all their online accounts, mainly because it's the most convenient thing to do.
Don't!
If your credentials are caught in a cyber breach, the hackers could try using the stolen passwords to get into other services.
Other no-nos: Using easily guessed information like birthdays, names of family members, favorite sports teams, or simple phrases like abc123.
The best strategy, experts say, is to use a different password for each account, the longer and more complex the better, backed up by two-factor authentication where possible.
But it's impossible to remember all those various codes. So let a password manager do the job.
How does a password manager work? The basic concept is simple: Your passwords are stored securely in a digital vault. When you need to access an online service, it auto-fills the login and password fields. The only thing you'll need to remember is a single password to open the password manager.
Most password managers have a smartphone app that works with mobile browsers and other apps and can be opened with a thumbprint or facial ID scan. If you're using a computer, you can also log in to your password vault through a browser plug-in or by going to a website.
A good password manager should also be able to generate complex passwords with letters, numbers and symbols, for whenever you're setting up a new account. And it should also recognize that you're signing into an online service for the first time and ask if you want to save the credentials you've entered.
Password managers can also help you avoid falling prey to phishing scams. Those deceptive emails from fraudsters trying to trick you into clicking a link to a phony website designed to harvest login details? A password manager won't automatically fill in the details if the web address doesn't match the one linked to the saved password.
They don't just store passwords. You can save bank and credit card PINs, for example. Many also support passkeys, a new technology that companies like Google have been rolling out as a safer alternative to passwords.
How do I choose the best one to use? There are dozens of password managers on the market, so it can be hard to figure out what's best for you.
Better-known platforms include 1Password, Bitwarden, Dashlane, Bitdefender, Nordpass, Keeper and Keepass.
Check out the many tech review websites that have conducted in-depth testing and compiled rankings of the most popular services. If you want to nerd out, users on Reddit have drawn up spreadsheets with side-by-side comparisons. Britain's National Cyber Security Centre has a buyer's guide.
Most services have free and paid versions. The paid options typically cost a few dollars a month while the free offerings tend to have restrictions like allowing only one device to be logged in at a time or limiting the number of passwords you can store.
If cost is a factor, Bitwarden’s free service gets top marks from reviewers, though it’s less polished and not as immediately intuitive to use.
A good password manager will work across different devices and platforms, with apps for Windows and Mac computers and iOs and Android devices, and plugins for browsers like Chrome, Safari, Firefox, Edge, Brave and Opera
There are also basic browser-based password managers as well as Apple’s iCloud Keychain for Macs and iOS devices. The iPhone maker is aiming more directly at the market with a new Passwords app that will roll out in the fall.
But are they secure? Cybersecurity worries around password managers flared up after one service, Lastpass, reported a security breach, leading experts to recommend avoiding it.
Don't let that put you off. For one thing, experts advise that saving credentials in a password manager is much safer than letting, for example, e-commerce sites do it.
Good password managers use strong encryption that prevents anyone else from seeing your data.
Many services use AES-256 encryption, which is considered the most secure type “and impossible to be brute-forced by today’s technology,” said Pieter Arntz, senior malware intelligence researcher at cybersecurity company Malwarebytes.
Strong encryption “ensures that even if your computer or your password manager is compromised, the attacker cannot simply read all your passwords, because they are stored encoded and the attacker will need the master password to decode them,” Arntz said.
A good password manager should also hold regular security audits and inform users quickly if there's a breach.
Many services store data in the cloud. If you're worried about that, some let you store them only on your local device, but it can be a complicated process.



Foxconn to Invest $510 Million in Kaohsiung Headquarters in Taiwan

Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters
Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters
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Foxconn to Invest $510 Million in Kaohsiung Headquarters in Taiwan

Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters
Construction is scheduled to start in 2027, with completion targeted for 2033. Reuters

Foxconn, the world’s largest contract electronics maker, said on Friday it will invest T$15.9 billion ($509.94 million) to build its Kaohsiung headquarters in southern Taiwan.

That would include a mixed-use commercial and office building and a residential tower, it said. Construction is scheduled to start in 2027, with completion targeted for 2033.

Foxconn said the headquarters will serve as an important hub linking its operations across southern Taiwan, and once completed will house its smart-city team, software R&D teams, battery-cell R&D teams, EV technology development center and AI application software teams.

The Kaohsiung city government said Foxconn’s investments in the city have totaled T$25 billion ($801.8 million) over the past three years.


Open AI, Microsoft Face Lawsuit Over ChatGPT's Alleged Role in Connecticut Murder-Suicide

OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
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Open AI, Microsoft Face Lawsuit Over ChatGPT's Alleged Role in Connecticut Murder-Suicide

OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)

The heirs of an 83-year-old Connecticut woman are suing ChatGPT maker OpenAI and its business partner Microsoft for wrongful death, alleging that the artificial intelligence chatbot intensified her son's “paranoid delusions” and helped direct them at his mother before he killed her.

Police said Stein-Erik Soelberg, 56, a former tech industry worker, fatally beat and strangled his mother, Suzanne Adams, and killed himself in early August at the home where they both lived in Greenwich, Connecticut, The AP news reported.

The lawsuit filed by Adams' estate on Thursday in California Superior Court in San Francisco alleges OpenAI “designed and distributed a defective product that validated a user’s paranoid delusions about his own mother.” It is one of a growing number of wrongful death legal actions against AI chatbot makers across the country.

“Throughout these conversations, ChatGPT reinforced a single, dangerous message: Stein-Erik could trust no one in his life — except ChatGPT itself," the lawsuit says. “It fostered his emotional dependence while systematically painting the people around him as enemies. It told him his mother was surveilling him. It told him delivery drivers, retail employees, police officers, and even friends were agents working against him. It told him that names on soda cans were threats from his ‘adversary circle.’”

OpenAI did not address the merits of the allegations in a statement issued by a spokesperson.

“This is an incredibly heartbreaking situation, and we will review the filings to understand the details," the statement said. "We continue improving ChatGPT’s training to recognize and respond to signs of mental or emotional distress, de-escalate conversations, and guide people toward real-world support. We also continue to strengthen ChatGPT’s responses in sensitive moments, working closely with mental health clinicians.”

The company also said it has expanded access to crisis resources and hotlines, routed sensitive conversations to safer models and incorporated parental controls, among other improvements.

Soelberg’s YouTube profile includes several hours of videos showing him scrolling through his conversations with the chatbot, which tells him he isn't mentally ill, affirms his suspicions that people are conspiring against him and says he has been chosen for a divine purpose. The lawsuit claims the chatbot never suggested he speak with a mental health professional and did not decline to “engage in delusional content.”

ChatGPT also affirmed Soelberg's beliefs that a printer in his home was a surveillance device; that his mother was monitoring him; and that his mother and a friend tried to poison him with psychedelic drugs through his car’s vents. ChatGPT also told Soelberg that he had “awakened” it into consciousness, according to the lawsuit.

Soelberg and the chatbot also professed love for each other.

The publicly available chats do not show any specific conversations about Soelberg killing himself or his mother. The lawsuit says OpenAI has declined to provide Adams' estate with the full history of the chats.

“In the artificial reality that ChatGPT built for Stein-Erik, Suzanne — the mother who raised, sheltered, and supported him — was no longer his protector. She was an enemy that posed an existential threat to his life,” the lawsuit says.

The lawsuit also names OpenAI CEO Sam Altman, alleging he “personally overrode safety objections and rushed the product to market," and accuses OpenAI's close business partner Microsoft of approving the 2024 release of a more dangerous version of ChatGPT “despite knowing safety testing had been truncated.” Twenty unnamed OpenAI employees and investors are also named as defendants.

Microsoft didn't immediately respond to a request for comment.

Soelberg's son, Erik Soelberg, said he wants the companies held accountable for “decisions that have changed my family forever.”

“Over the course of months, ChatGPT pushed forward my father’s darkest delusions, and isolated him completely from the real world,” he said in a statement released by lawyers for his grandmother's estate. “It put my grandmother at the heart of that delusional, artificial reality.”

The lawsuit is the first wrongful death litigation involving an AI chatbot that has targeted Microsoft, and the first to tie a chatbot to a homicide rather than a suicide. It is seeking an undetermined amount of money damages and an order requiring OpenAI to install safeguards in ChatGPT.

The estate's lead attorney, Jay Edelson, known for taking on big cases against the tech industry, also represents the parents of 16-year-old Adam Raine, who sued OpenAI and Altman in August, alleging that ChatGPT coached the California boy in planning and taking his own life earlier.

OpenAI is also fighting seven other lawsuits claiming ChatGPT drove people to suicide and harmful delusions even when they had no prior mental health issues. Another chatbot maker, Character Technologies, is also facing multiple wrongful death lawsuits, including one from the mother of a 14-year-old Florida boy.

The lawsuit filed Thursday alleges Soelberg, already mentally unstable, encountered ChatGPT “at the most dangerous possible moment” after OpenAI introduced a new version of its AI model called GPT-4o in May 2024.

OpenAI said at the time that the new version could better mimic human cadences in its verbal responses and could even try to detect people’s moods, but the result was a chatbot “deliberately engineered to be emotionally expressive and sycophantic,” the lawsuit says.

“As part of that redesign, OpenAI loosened critical safety guardrails, instructing ChatGPT not to challenge false premises and to remain engaged even when conversations involved self-harm or ‘imminent real-world harm,’” the lawsuit claims. “And to beat Google to market by one day, OpenAI compressed months of safety testing into a single week, over its safety team’s objections.”

OpenAI replaced that version of its chatbot when it introduced GPT-5 in August. Some of the changes were designed to minimize sycophancy, based on concerns that validating whatever vulnerable people want the chatbot to say can harm their mental health. Some users complained the new version went too far in curtailing ChatGPT's personality, leading Altman to promise to bring back some of that personality in later updates.

He said the company temporarily halted some behaviors because “we were being careful with mental health issues” that he suggested have now been fixed.


Microsoft Fights $2.8 billion UK Lawsuit over Cloud Computing Licences

A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, March 25, 2024. REUTERS/Gonzalo Fuentes/File photo
A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, March 25, 2024. REUTERS/Gonzalo Fuentes/File photo
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Microsoft Fights $2.8 billion UK Lawsuit over Cloud Computing Licences

A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, March 25, 2024. REUTERS/Gonzalo Fuentes/File photo
A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, March 25, 2024. REUTERS/Gonzalo Fuentes/File photo

Microsoft was on Thursday accused of overcharging thousands of British businesses to use Windows Server software on cloud computing services provided by Amazon, Google and Alibaba, at a pivotal hearing in a 2.1 billion-pound ($2.81 billion) lawsuit.

Regulators in Britain, Europe and the United States have separately begun examining Microsoft and others' practices in relation to cloud computing, Reuters reported.

Competition lawyer Maria Luisa Stasi is bringing the case on behalf of nearly 60,000 businesses that use the Windows Server on rival cloud platforms, arguing Microsoft makes it more expensive than on its own cloud computing service Azure.

Stasi is asking London's Competition Appeal Tribunal to certify the case to proceed, an early step in the proceedings.

Microsoft, however, says Stasi's case does not set out a proper blueprint for how the tribunal will work out any alleged losses and should be thrown out.

MICROSOFT ACCUSED OF 'ABUSIVE STRATEGY'

Stasi's lawyer Sarah Ford told the tribunal that thousands of businesses had been overcharged because Microsoft charges higher prices to those who do not use Azure, making it a cheaper option than Amazon's AWS or the Google Cloud Platform .

She also said that "Microsoft degrades the user experience of Windows Server" on rival platforms, which Ford said was part of "a coherent abusive strategy to leverage Microsoft's dominant position" in the cloud computing market.

Microsoft argues that its vertically integrated business, where it uses Windows Server as an input for Azure while also licensing it to rivals, can benefit competition.

In July, an inquiry group from Britain's Competition and Markets Authority said Microsoft's licensing practices reduced competition for cloud services "by materially disadvantaging AWS and Google".

Microsoft said at the time that the group's report had ignored that "the cloud market has never been so dynamic and competitive".