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AI Chatbot Startup Character.AI Launches New Calls Feature

Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)
Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)
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AI Chatbot Startup Character.AI Launches New Calls Feature

Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)
Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. (Reuters)

Artificial Intelligence chatbot startup Character.AI said on Thursday it has launched a calls feature that allows users to have voice conversations with their AI characters, ratcheting up efforts to compete with rivals including OpenAI.

AI-boom has prompted startups to release new features to their chatbots as competitors such as Microsoft-backed OpenAI, Google and Amazon.com-backed Anthropic are looking to gain market share by engaging new users.

The availability of free two-way voice calls on Character.AI's app has come following OpenAI's announcement on Tuesday that the ChatGPT maker's rollout of the advanced voice mode of its latest model GPT-4o is delayed by one month.

Character.AI, co-founded by Noam Shazeer, who helped invent "transformer" AI architecture while at Google that underpins systems like Gemini and ChatGPT, enables users to create customized AI companions with specific personalities and values.

The Menlo Park, California-based startup said the new calls feature prompted more than 20 million calls from over 3 million unique users in its early rollout, suggesting a strong engagement.

Character.AI launched Character Voice, a suite of features that allows users to hear characters speaking to them in one-on-one chats, for all users in March.

Alphabet's Google was in talks to invest hundreds of millions of dollars in Character.AI last year, two sources briefed on the matter had told Reuters.

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Chinese Robot 'Guide Dog' Aims to Improve Independence for Visually Impaired

A visually impaired person walks with a six-legged robot "guide dog" during a demonstration of a field test for a Shanghai Jiao Tong University test team, in Shanghai, China June 18, 2024. REUTERS/Nicoco Chan
A visually impaired person walks with a six-legged robot "guide dog" during a demonstration of a field test for a Shanghai Jiao Tong University test team, in Shanghai, China June 18, 2024. REUTERS/Nicoco Chan
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Chinese Robot 'Guide Dog' Aims to Improve Independence for Visually Impaired

A visually impaired person walks with a six-legged robot "guide dog" during a demonstration of a field test for a Shanghai Jiao Tong University test team, in Shanghai, China June 18, 2024. REUTERS/Nicoco Chan
A visually impaired person walks with a six-legged robot "guide dog" during a demonstration of a field test for a Shanghai Jiao Tong University test team, in Shanghai, China June 18, 2024. REUTERS/Nicoco Chan

It's less furry than a traditional companion, but a six-legged Chinese robot "guide dog" could one day help vision impaired people live more independently, according to its research development team in Shanghai.
The robot dog, which is currently being field-tested, is able to navigate its physical environment via cameras and sensors, including recognizing traffic light signals, which traditional guide dogs are unable to do, Reuters said.
Roughly the size of an English Bulldog but a bit wider, it can communicate by listening and speaking with a visually impaired operator with artificial intelligence technology incorporated into its voice recognition, route planning capabilities and traffic light identification. It also has six legs, which the researchers said helps it walk smoothly and with maximum stability.
"When three legs are lifted, there are still three legs .. like the tripod of a camera. It is the most stable shape," said Professor Gao Feng, the head of the research team at Jiao Tong University's School of Mechanical Engineering in Shanghai.
Married couple Li Fei, 41, and Zhu Sibin, 42, are among the visually impaired people helping the Jiao Tong University team test the robot using Chinese-language commands.
Li is completely blind and Zhu sees only a little, normally using a cane to assist him in getting around.
"If this robot guide dog comes onto the market and I could use it, at least it could solve some of my problems in traveling alone," Li said. "For example, if I want to go to work, the hospital or the supermarket (now) I cannot go out alone and must be accompanied by my family or volunteers."
Robot guide dogs are under development in other countries, including Australia and Britain, but China has a drastic shortage of traditional guide dogs.
In China, there are just over 400 guide dogs for almost 20 million blind people, Gao said.
Pet ownership and service animals are also relatively new concepts in the country, meaning many workplaces, restaurants and other public areas wouldn't welcome a more traditional helper like a Labrador.
Unlike those dogs, which will always be limited in supply due to the natural limitations of breeding and the intense training required, Gao said the production of robot guide dogs could be scaled, especially in a major manufacturing hub like China.
"It's a bit like cars. I can mass-produce them in the same way as cars, so it will become more affordable," Gao said. "I think this could be a very large market, because there might be tens of millions of people in the world who need guide dogs."