Dell Forecasts Downbeat Fourth-Quarter Revenue on PC Weakness

The logo of Dell Technologies at the Milipol Paris, the worldwide exhibition dedicated to homeland security and safety, in Villepinte near Paris, France, November 15, 2023. (Reuters)
The logo of Dell Technologies at the Milipol Paris, the worldwide exhibition dedicated to homeland security and safety, in Villepinte near Paris, France, November 15, 2023. (Reuters)
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Dell Forecasts Downbeat Fourth-Quarter Revenue on PC Weakness

The logo of Dell Technologies at the Milipol Paris, the worldwide exhibition dedicated to homeland security and safety, in Villepinte near Paris, France, November 15, 2023. (Reuters)
The logo of Dell Technologies at the Milipol Paris, the worldwide exhibition dedicated to homeland security and safety, in Villepinte near Paris, France, November 15, 2023. (Reuters)

Dell forecast fourth-quarter revenue below Wall Street expectations on Tuesday, weighed down by weaker demand for its traditional PCs and competition from rival server makers, sending its shares down more than 10% in extended trading.

Despite booming demand for the company's AI-optimized servers used to handle large artificial intelligence workloads, Dell's PC segment has been grappling with stiff competition from rivals and weak consumer spending amid an uncertain economy.

Enterprise customers are being mindful of their PC and IT spending in the short term, Dell executives said on a post-earnings conference call, adding that the company's consumer business was weaker than expected.

Dell forecast fourth-quarter revenue between $24 billion and $25 billion. The average analyst estimate is $25.57 billion, according to data compiled by LSEG.

"The entire PC market is in a transition period and moving towards on-device AI functionality which still isn't that defined and is expected to solidify in 2025," Gadjo Sevilla, senior analyst for AI and Tech at Emarketer, said.

Revenue from Dell's client solutions group, which houses its PC business, came in at $12.13 billion, below expectations of $12.43 billion.

Rival PC maker HP also provided a weak first-quarter profit forecast, while electronics retailer Best Buy trimmed its annual forecasts against the backdrop of weak consumer electronics demand.

Investors are also keenly eyeing Dell's costs after the company flagged in May that higher expenses to build AI-heavy servers and competitive pricing would hurt its margins.

"Interest in our portfolio is at an all-time high, driving record AI server orders demand of $3.6 billion in Q3 and a pipeline that grew more than 50%," Dell's Chief Operating Officer Jeff Clarke said on Tuesday.

Revenue from the company's infrastructure solutions group unit, which houses its AI servers business, rose 34% to $11.37 billion and beat estimates.

Dell reported revenue of $24.37 billion in the third quarter, missing estimates of $24.67 billion.



Firms and Researchers at Odds over Superhuman AI

Three-quarters of respondents to a survey by the US-based Association for the Advancement of Artificial Intelligence agreed that 'scaling up' LLMs was unlikely to produce artificial general intelligence. Joe Klamar / AFP/File
Three-quarters of respondents to a survey by the US-based Association for the Advancement of Artificial Intelligence agreed that 'scaling up' LLMs was unlikely to produce artificial general intelligence. Joe Klamar / AFP/File
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Firms and Researchers at Odds over Superhuman AI

Three-quarters of respondents to a survey by the US-based Association for the Advancement of Artificial Intelligence agreed that 'scaling up' LLMs was unlikely to produce artificial general intelligence. Joe Klamar / AFP/File
Three-quarters of respondents to a survey by the US-based Association for the Advancement of Artificial Intelligence agreed that 'scaling up' LLMs was unlikely to produce artificial general intelligence. Joe Klamar / AFP/File

Hype is growing from leaders of major AI companies that "strong" computer intelligence will imminently outstrip humans, but many researchers in the field see the claims as marketing spin.

The belief that human-or-better intelligence -- often called "artificial general intelligence" (AGI) -- will emerge from current machine-learning techniques fuels hypotheses for the future ranging from machine-delivered hyperabundance to human extinction, AFP said.

"Systems that start to point to AGI are coming into view," OpenAI chief Sam Altman wrote in a blog post last month. Anthropic's Dario Amodei has said the milestone "could come as early as 2026".

Such predictions help justify the hundreds of billions of dollars being poured into computing hardware and the energy supplies to run it.

Others, though are more skeptical.

Meta's chief AI scientist Yann LeCun told AFP last month that "we are not going to get to human-level AI by just scaling up LLMs" -- the large language models behind current systems like ChatGPT or Claude.

LeCun's view appears backed by a majority of academics in the field.

Over three-quarters of respondents to a recent survey by the US-based Association for the Advancement of Artificial Intelligence (AAAI) agreed that "scaling up current approaches" was unlikely to produce AGI.

'Genie out of the bottle'

Some academics believe that many of the companies' claims, which bosses have at times flanked with warnings about AGI's dangers for mankind, are a strategy to capture attention.

Businesses have "made these big investments, and they have to pay off," said Kristian Kersting, a leading researcher at the Technical University of Darmstadt in Germany and AAAI member.

"They just say, 'this is so dangerous that only I can operate it, in fact I myself am afraid but we've already let the genie out of the bottle, so I'm going to sacrifice myself on your behalf -- but then you're dependent on me'."

Skepticism among academic researchers is not total, with prominent figures like Nobel-winning physicist Geoffrey Hinton or 2018 Turing Prize winner Yoshua Bengio warning about dangers from powerful AI.

"It's a bit like Goethe's 'The Sorcerer's Apprentice', you have something you suddenly can't control any more," Kersting said -- referring to a poem in which a would-be sorcerer loses control of a broom he has enchanted to do his chores.

A similar, more recent thought experiment is the "paperclip maximiser".

This imagined AI would pursue its goal of making paperclips so single-mindedly that it would turn Earth and ultimately all matter in the universe into paperclips or paperclip-making machines -- having first got rid of human beings that it judged might hinder its progress by switching it off.

While not "evil" as such, the maximiser would fall fatally short on what thinkers in the field call "alignment" of AI with human objectives and values.

Kersting said he "can understand" such fears -- while suggesting that "human intelligence, its diversity and quality is so outstanding that it will take a long time, if ever" for computers to match it.

He is far more concerned with near-term harms from already-existing AI, such as discrimination in cases where it interacts with humans.

'Biggest thing ever'

The apparently stark gulf in outlook between academics and AI industry leaders may simply reflect people's attitudes as they pick a career path, suggested Sean O hEigeartaigh, director of the AI: Futures and Responsibility program at Britain's Cambridge University.

"If you are very optimistic about how powerful the present techniques are, you're probably more likely to go and work at one of the companies that's putting a lot of resource into trying to make it happen," he said.

Even if Altman and Amodei may be "quite optimistic" about rapid timescales and AGI emerges much later, "we should be thinking about this and taking it seriously, because it would be the biggest thing that would ever happen," O hEigeartaigh added.

"If it were anything else... a chance that aliens would arrive by 2030 or that there'd be another giant pandemic or something, we'd put some time into planning for it".

The challenge can lie in communicating these ideas to politicians and the public.

Talk of super-AI "does instantly create this sort of immune reaction... it sounds like science fiction," O hEigeartaigh said.