'Treasure Hunt': Tourists Boost Sales at Japan's Don Quijote Stores

Business is booming at Japanese discount chain Don Quijote, which sells everything from compact gadgets to party costumes, thanks to its cult status among tourists. Richard A. Brooks / AFP
Business is booming at Japanese discount chain Don Quijote, which sells everything from compact gadgets to party costumes, thanks to its cult status among tourists. Richard A. Brooks / AFP
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'Treasure Hunt': Tourists Boost Sales at Japan's Don Quijote Stores

Business is booming at Japanese discount chain Don Quijote, which sells everything from compact gadgets to party costumes, thanks to its cult status among tourists. Richard A. Brooks / AFP
Business is booming at Japanese discount chain Don Quijote, which sells everything from compact gadgets to party costumes, thanks to its cult status among tourists. Richard A. Brooks / AFP

Business is booming at Japanese discount chain Don Quijote, which sells everything from nostril-hair wax to compact gadgets and colorful party costumes, thanks to its cult status among tourists but also inflation at home.

At a large Don Quijote store in Tokyo's bustling Shibuya district, hundreds of tourists rush to fill their baskets with snacks and souvenirs from its heaving narrow aisles.

"I was pretty overwhelmed at first, just because there's so many options, everything's in a different language," 27-year-old Garett Bryan from the United States told AFP.

But "I feel like I bought a lot and it was only like $70" including "a coffee cup for my mom, a fan, some Godzilla chopsticks, just a couple toys".

The chaotic cut-price shops nicknamed "Donki" were founded in the 1980s by Takao Yasuda, who named them after his business inspiration: the idealistic protagonist of the classic Spanish novel, "Don Quixote".

He wanted to shake up Japan's staid retail industry with new tactics including late-night opening hours as well as more varied prices and product lines.

Now a record influx of visitors to Japan, fueled by a weak yen, is boosting sales nationwide.

Revenues at Don Quijote in Japan are "around 1.7 higher than before the pandemic", said Motoki Hata, a manager at the retailer.

Last year its parent firm Pan Pacific International Holdings (PPIH) saw revenue rise around 12 percent year-on-year for its discount chains including Donki, while tax-free sales beat internal forecasts.

Shopping at Don Quijote is like a "treasure hunt" -- a fun experience that foreign visitors love, Hata told AFP.

"Customers end up buying something different than what they came in for," he said beside rows of cherry-blossom flavor KitKats, a popular exclusive product.

- 'Jungle'-like -

Don Quijote and its sister brands have 501 stores in Japan, where 24 new ones opened during the past financial year.

PPIH Group also runs 110 stores abroad, in the United States and across Asia from Taiwan to Thailand.

California is one place being targeted by the company for expansion, according to analyst Paul Kraft, founder of Tokyo-based consultancy firm JapanIQ.

But that plan could be complicated by US President Donald Trump's trade tariffs -- including levies of 24 percent on Japan, which have been paused until July.

Even so, "I wouldn't bet against them, even in this entire high-tariff environment", Kraft said.

"Nobody adjusts as fast as Don Quijote in retail in Japan -- even faster than convenience stores, because they give so much autonomy to their stores."

They are also "some of the smartest and most aggressive buyers that I've seen", with consistently "the best selection of almost anything".

However, in Japan at least, the shopping experience is "cramped, dark, you know, the buildings might be old" with products seemingly "hanging from everywhere".

Don Quijote's omnipresent Santa-hat wearing penguin mascot Donpen and its "Don Don Donki" jingle on repeat just adds to the "jungle"-like experience.

"It is just almost an assault on the senses," Kraft said.

- Inflation hits -

Still, Don Quijote "has grown to be an extremely important retailer in Japan", Kraft said -- especially as rising inflation ramps up demand for cheaper products.

The country's core inflation rate accelerated to 3.2 percent in March, with consumers feeling the pinch on electricity bills as well as kitchen staples like cabbage and rice.

Household consumption fell 1.1 percent in 2024, with some people making the trip to Don Quijote to save.

"It's less expensive than other shops, and they also have famous brands," said a Tokyo resident who shops at the store twice a week and gave her surname as Kuroki.

Shoji Raku, 20, told AFP she shops at Donki for "shampoo, electronics and everything that you don't find elsewhere".

There is even usually a cordoned off adults-only section at Donki stores selling various sex toys.

Tourist sales remain a key focus for the chain, which plans to open two new stores targeted at visitors in Japan next year, centered on duty-free products.

But one Donki customer, Bruno Bosi from Brazil, said shoppers should tread with caution.

"It is a store for you to buy as much as you want -- but I think you need to ask yourself if you need it," he said.



Volunteers Use Universal Language of Music to Soothe Stressed Shelter Animals

Sarah McDonner, a volunteer for Wild Tunes, which aims to soothe stressed shelter animals with live music, plays the flute at the Denver Animal Shelter, on Friday, May 30, 2025. (AP Photo/Thomas Peipert)
Sarah McDonner, a volunteer for Wild Tunes, which aims to soothe stressed shelter animals with live music, plays the flute at the Denver Animal Shelter, on Friday, May 30, 2025. (AP Photo/Thomas Peipert)
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Volunteers Use Universal Language of Music to Soothe Stressed Shelter Animals

Sarah McDonner, a volunteer for Wild Tunes, which aims to soothe stressed shelter animals with live music, plays the flute at the Denver Animal Shelter, on Friday, May 30, 2025. (AP Photo/Thomas Peipert)
Sarah McDonner, a volunteer for Wild Tunes, which aims to soothe stressed shelter animals with live music, plays the flute at the Denver Animal Shelter, on Friday, May 30, 2025. (AP Photo/Thomas Peipert)

It is often said music is the universal language of humanity. Now a 12-year-old Houston boy is putting that to the test among an unlikely audience — man's best friend.

Yuvi Agarwal started playing keyboard when he was 4 and several years ago noticed his playing soothed his family's restless golden doodle, Bozo. He grew curious if it also could help stressed homeless animals.

With help from his parents, who both have backgrounds in marketing, he founded the nonprofit Wild Tunes in 2023 to recruit musicians to play in animal shelters. So far he has enlisted about 100 volunteer musicians and singers of all ages and abilities to perform at nine shelters in Houston, New Jersey and Denver.

“You don’t have to understand the lyrics to enjoy the music. Just enjoy the melody, the harmony and the rhythms. So it transcends linguistic barriers, and even it can just transcend species,” Agarwal said recently after playing hits like The Beatles' “Hey Jude” and Ed Sheeran's “Perfect” on his portable keyboard at the Denver Animal Shelter.

Agarwal, who was playing for an elderly miniature poodle named Pituca — Spanish slang sometimes used to describe a snob — said many of his four-legged listeners, which include cats, become excited when he enters their kennel. But after a few minutes of playing, they calm down. Some even go to sleep.

He remembers a rescue dog named Penelope that refused to come out of her enclosure in Houston to be fed, The Associated Press reported.

“Within a short period of me playing, she went from not even coming out of her kennel to licking me all over my face and nibbling my ears,” Agarwal said.

A few stalls down from where he was jamming on his keyboard at the Denver shelter, volunteer Sarah McDonner played Mozart and Bach on her flute for Max, a 1-year-old stray boxer that tilted his head when she hit the high notes.

“The animals having that human interaction in a positive way, I think, gives them something to look forward to, something that is different throughout their day,” said McDonner, a professional musician who met Argawal in Houston.

She helped bring the program to Colorado after moving to Denver a few months ago. “I think it’s very important to give them something different from what they’re used to in their little tiny cages ... and makes them more adoptable in the long run,” McDonner said.

While the effect of music on humans has been studied extensively, its role in animal behavior remains murky.

Several studies suggest that classical music generally has a calming influence on dogs in stressful environments like kennels, shelters and veterinary clinics.

But some researchers warn there is not enough data to support the claim.

“We always want these really simplistic answers. So we want to say that music calms animals, for example, and I think that it’s much more nuanced than that,” said Lori Kogan, a self-described “dog-person" who chairs the human-animal interaction section of the American Psychological Association. “There’s a lot more research that needs to happen before I think that we can unequivocally say that music is a great thing for animals."

Kogan, a professor and researcher at Colorado State University, has studied for more than two decades how animals and humans get along. Research involving the effect of music on dogs often produces mixed results, she said, because there are so many variables: the setting; the volume, type and tempo of the music and the breed of the dog and its previous exposure to music.

She suggests a case-by-case approach to introducing music to animals.

“If you play music for your pet, and they seem to like it and they appear calmer, then I think we can say that that’s a positive thing, that you’re providing some level of enrichment for that pet. ... I would encourage people to give it a try and to see how their pets respond,” she said.

For Agarwal, his firsthand experience at shelters is undeniable evidence that music helps comfort stressed animals, and he plans to grow Wild Tunes into a nationwide program. The volunteers get something out of it, too, he said.

"You get a really great way to practice your instrument or sing in front of a nonjudgmental audience, which can boost your confidence,” he said.