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Airlines Resume Services after Global IT Crash

DETROIT, MICHIGAN - JULY 20: Travelers wait in a long line to speak with a Delta representative at the help desk in the McNamara terminal at the Detroit Metropolitan Wayne County Airport on July 20, 2024, in Detroit, Michigan. Joe Raedle/Getty Images/AFP
DETROIT, MICHIGAN - JULY 20: Travelers wait in a long line to speak with a Delta representative at the help desk in the McNamara terminal at the Detroit Metropolitan Wayne County Airport on July 20, 2024, in Detroit, Michigan. Joe Raedle/Getty Images/AFP
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Airlines Resume Services after Global IT Crash

DETROIT, MICHIGAN - JULY 20: Travelers wait in a long line to speak with a Delta representative at the help desk in the McNamara terminal at the Detroit Metropolitan Wayne County Airport on July 20, 2024, in Detroit, Michigan. Joe Raedle/Getty Images/AFP
DETROIT, MICHIGAN - JULY 20: Travelers wait in a long line to speak with a Delta representative at the help desk in the McNamara terminal at the Detroit Metropolitan Wayne County Airport on July 20, 2024, in Detroit, Michigan. Joe Raedle/Getty Images/AFP

Airlines were gradually coming back online Saturday after global carriers, banks and financial institutions were thrown into turmoil by one of the biggest IT crashes in recent years, caused by an update to an antivirus program.

Passenger crowds had swelled at airports on Friday to wait for news as dozens of flights were cancelled and operators struggled to keep services on track, after an update to a program operating on Microsoft Windows crashed systems worldwide.

Multiple US airlines and airports across Asia said they were now resuming operations, with check-in services restored in Hong Kong, South Korea and Thailand, and mostly back to normal in India, Indonesia and at Singapore's Changi Airport as of Saturday afternoon.

"The check-in systems have come back to normal (at Thailand's five major airports). There are no long queues at the airports as we experienced yesterday," Airports of Thailand president Keerati Kitmanawat told reporters at Don Mueang airport in Bangkok.

Microsoft said the issue began at 1900 GMT on Thursday, affecting Windows users running the CrowdStrike Falcon cybersecurity software.

CrowdStrike said it had rolled out a fix for the problem and the company's boss, George Kurtz, told US news channel CNBC he wanted to "personally apologize to every organization, every group and every person who has been impacted".

It also said it could take a few days to return to normal.

Reports from the Netherlands and Britain suggested health services might have been affected by the disruption, meaning the full impact might not yet be known.

Media companies were also hit, with Britain's Sky News saying the glitch had ended its Friday morning news broadcasts, and Australia's ABC similarly reporting major difficulties.

By Saturday, services in Australia had mostly returned to normal, but Sydney Airport was still reporting flight delays.

While some airports halted all flights, in others airline staff resorted to manual check-ins for passengers, leading to long lines and frustrated travelers.

The US Federal Aviation Administration (FAA) initially ordered all flights grounded "regardless of destination", though airlines later said they were re-establishing their services and working through the backlog.

India's largest airline Indigo said operations had been "resolved", in a statement posted on X.

"While the outage has been resolved and our systems are back online, we are diligently working to resume normal operations, and we expect this process to extend into the weekend," the carrier said Saturday.

A passenger told AFP that the situation was returning to normal at Delhi Airport by midnight on Saturday with only slight delays in international flights.

Low-cost carrier AirAsia said it was still trying to get back online, and had been "working around the clock towards recovering its departure control systems (DCS)" after the global outage. It recommended passengers arrive early at airports and be ready for "manual check-in" at airline counters.

Chinese state media said Beijing's airports had not been affected.

In Europe, major airports including Berlin, which had suspended all flights earlier on Friday, said departures and arrivals were resuming.

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Ukraine Says Ceasefire Accords Brokered by US Take Immediate Effect

Ukraine's President Volodymyr Zelenskiy speaks during a press conference, amid Russia's attack on Ukraine, in Kyiv, Ukraine March 25, 2025. (Reuters)
Ukraine's President Volodymyr Zelenskiy speaks during a press conference, amid Russia's attack on Ukraine, in Kyiv, Ukraine March 25, 2025. (Reuters)
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Ukraine Says Ceasefire Accords Brokered by US Take Immediate Effect

Ukraine's President Volodymyr Zelenskiy speaks during a press conference, amid Russia's attack on Ukraine, in Kyiv, Ukraine March 25, 2025. (Reuters)
Ukraine's President Volodymyr Zelenskiy speaks during a press conference, amid Russia's attack on Ukraine, in Kyiv, Ukraine March 25, 2025. (Reuters)

Ukrainian President Volodymyr Zelenskiy said a truce with Russia covering the Black Sea and energy strikes was effective immediately on Tuesday and that he would ask Donald Trump to supply weapons and sanction Russia if Moscow broke the deals.

The United States said earlier it had made separate agreements with Kyiv and Moscow to ensure safe navigation in the Black Sea and to implement a ban on attacks on energy facilities in the two countries.

"The US side considers that our agreements come into force after their announcement by the US side," Zelenskiy told reporters at a news conference in Kyiv, adding that he did not trust Russia to honor the arrangements.

The accords are the first ones aimed at halting energy strikes since Russia launched its full-scale invasion in February 2022, triggering Europe's biggest conflict since World War Two. The fighting rages on across a 1,000-km (600-mile) front line.

The Ukrainian leader cautioned that the agreements did not set out a course of action if Russia broke them and that he would appeal directly to the US president if that happened.

"We have no faith in the Russians, but we will be constructive," he said.

He said US officials saw the energy ceasefire as covering attacks on other civilian infrastructure too and that ports should be covered by the Black Sea agreement.

Nightly Russian drone attacks have been a feature of life in big Ukrainian cities for many months. So have power outages as missiles have hammered the power grid. Kyiv has used drones to hit Russian oil refineries to raise the costs for its much larger foe.

Ukraine, Zelenskiy said, presented US officials during talks with a list of facilities that should be covered by the moratorium on energy strikes.

The deals were announced following two days of talks in Saudi Arabia between US and Ukrainian officials on the one hand and US and Russian officials on the other.

Ukrainian Defense Minister Rustem Umerov, who took part in the talks, wrote on X: "All parties agreed to develop measures for implementing the Presidents’ agreement to ban strikes against energy facilities of Ukraine and Russia."

The White House said in a joint statement with Russia that it would help Moscow restore its access to the world market for agricultural and fertilizer exports.

Zelenskiy said Ukraine had not agreed to put that in its statement with the US side.

"We believe that this is a weakening of position and sanctions," he said.

BLACK SEA WARNING

Kyiv will regard any movement of Russian naval vessels beyond the east of the Black Sea as a violation of the spirit of the agreements, Umerov said.

In such an event, Kyiv will have the right to self-defense, he said, implying that Ukraine could retaliate.

Kyiv, which has used naval drones and missiles to push Russia's Black Sea fleet back towards the east of the Black Sea, would welcome third countries supporting the implementation of the accords, Umerov said.

"The American side really wanted all of this not to fail, so they did not want to go into many details. But in any case we will have to understand answers to each of the details," Zelenskiy said.

Zelenskiy said that Türkiye could potentially be involved in monitoring in the Black Sea while Middle Eastern countries could track the energy truce, though he noted that had not been discussed yet with those countries.

Separately, Zelenskiy said the United States had presented Ukraine with an expanded version of a bilateral minerals deal that went beyond the initial framework agreement that the two sides agreed earlier but never signed.

Zelenskiy had been expected to sign a minerals deal opening up Ukraine's critical minerals to the United States during talks with Trump in the Oval Office last month, but did not when the meeting spiraled into acrimony in front of the world's media.

Zelenskiy said he had not been able to fully review the new proposal in detail yet, but that it did not include greater US involvement in Ukraine's nuclear power sector, something that has been floated by Washington in recent days.