Heathrow Says It Will Reopen after Closure Causes Global Flight Turmoil

People walk past a departure board displaying Singapore Airlines SQ318 flight to London Heathrow as cancelled at Singapore Changi Airport in Singapore on March 21, 2025. (AFP)
People walk past a departure board displaying Singapore Airlines SQ318 flight to London Heathrow as cancelled at Singapore Changi Airport in Singapore on March 21, 2025. (AFP)
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Heathrow Says It Will Reopen after Closure Causes Global Flight Turmoil

People walk past a departure board displaying Singapore Airlines SQ318 flight to London Heathrow as cancelled at Singapore Changi Airport in Singapore on March 21, 2025. (AFP)
People walk past a departure board displaying Singapore Airlines SQ318 flight to London Heathrow as cancelled at Singapore Changi Airport in Singapore on March 21, 2025. (AFP)

Britain's Heathrow said it had begun the process of reopening on Friday after a fire knocked out its power supply and shut Europe's busiest airport for the day, stranding thousands of passengers and causing travel turmoil worldwide.

Heathrow, the world's fifth-busiest airport, was forced to close after a huge fire engulfed a substation near the airport on Thursday night.

"Our teams have worked tirelessly since the incident to ensure a speedy recovery. We’re now safely able to restart flights, prioritizing repatriation and relocation of aircraft," the airport said in a statement on X.

"We hope to run a full operation tomorrow and will provide further information shortly. Our priority remains the safety of our passengers and those working at the airport. We apologize for the inconvenience caused by this incident."

The closure not only caused misery for travelers but provoked anger from airlines who questioned how such crucial infrastructure could fail.

The industry is now facing the prospect of a financial hit costing tens of millions of pounds, and a likely fight over who should pay.

"You would think they would have significant back-up power," one top executive from a European airline told Reuters.

Police said that while there was no indication of foul play, they retained an open mind and counter-terrorism officers would lead the inquiries, given their capabilities and the critical nature of the infrastructure.

Airline experts said the last time European airports experienced disruption on such a large scale was the 2010 Icelandic ash cloud that grounded some 100,000 flights.



UK’s Heathrow Defends Decision to Shut Airport Amid Blame Game 

A girl holds a balloon as people walk at Terminal 2 of the Heathrow International Airport, a day after a fire at a nearby electrical substation wiped out the power at the airport, near London, Britain, March 22, 2025. (Reuters)
A girl holds a balloon as people walk at Terminal 2 of the Heathrow International Airport, a day after a fire at a nearby electrical substation wiped out the power at the airport, near London, Britain, March 22, 2025. (Reuters)
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UK’s Heathrow Defends Decision to Shut Airport Amid Blame Game 

A girl holds a balloon as people walk at Terminal 2 of the Heathrow International Airport, a day after a fire at a nearby electrical substation wiped out the power at the airport, near London, Britain, March 22, 2025. (Reuters)
A girl holds a balloon as people walk at Terminal 2 of the Heathrow International Airport, a day after a fire at a nearby electrical substation wiped out the power at the airport, near London, Britain, March 22, 2025. (Reuters)

Britain's Heathrow defended its decision to shut down operations at Europe's busiest airport last Friday as the blame game intensified over an 18-hour closure which cost airlines tens of millions of pounds and stranded thousands of passengers.

As questions mounted over how such a critical part of Britain's infrastructure could fail and whether all Heathrow's four terminals needed to shut, both National Grid and Heathrow agreed that the failure of the transformer was an unprecedented event.

But the airport was forced to defend its closure after the boss of National Grid told the Financial Times that the electricity transmission network remained capable of providing power to the airport throughout the crisis.

Heathrow said the fire at a nearby substation late on Thursday interrupted its operations, forcing it to shut while it reconfigured systems and switched to power from an alternative substation.

"Hundreds of critical systems across the airport were required to be safely powered down and then safely and systematically rebooted," a Heathrow spokesperson said.

"Given Heathrow's size and operational complexity, safely restarting operations after a disruption of this magnitude was a significant challenge."

John Pettigrew, the CEO of National Grid, said there were two other substations able to provide power to Heathrow, showing that the grid was resilient.

"Two substations were always available for the distribution network companies and Heathrow to take power," he told the FT.

While airlines such as British Airways, the worse affected, add up the bill for the closure, the government and Heathrow have both commissioned reviews into what happened.

"It's really important that we do learn the lessons from this, and that's why I think those two reviews...are going to be really critical," Transport Minister Heidi Alexander told Sky News on Monday.

Asked on LBC Radio about whether she had confidence in Heathrow's CEO Thomas Woldbye, Alexander said she wanted to see the results of the reviews.