Dr Martens to Offer Repairs in Sustainability Step

FILE PHOTO: People walk past a Dr. Martens store in Manchester, Britain, May 26, 2023. REUTERS/Jason Cairnduff/File Photo
FILE PHOTO: People walk past a Dr. Martens store in Manchester, Britain, May 26, 2023. REUTERS/Jason Cairnduff/File Photo
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Dr Martens to Offer Repairs in Sustainability Step

FILE PHOTO: People walk past a Dr. Martens store in Manchester, Britain, May 26, 2023. REUTERS/Jason Cairnduff/File Photo
FILE PHOTO: People walk past a Dr. Martens store in Manchester, Britain, May 26, 2023. REUTERS/Jason Cairnduff/File Photo

Dr Martens plans to launch a shoe repair service in Britain next month as it seeks to polish its sustainability credentials, encourage customers to extend the life of their boots, and create a new revenue stream.
The London-listed maker of leather boots, shoes and sandals is currently testing the service with its employees, CEO Kenny Wilson said in an interview. The British launch is a pilot, with a view to expanding the service to continental Europe, Reuters reported.
Even if the repair service displaces some demand as people opt for repairing their boots over buying a new pair, Wilson said the service would bring benefits overall.
"Could it potentially lose us some business short term? Yes, but we think about it long-term, therefore we think it will breed customer loyalty, and it's the right thing to do," he said.
"I get letters from people every week saying can I get my DMs repaired," he added.
Dr Martens is working with The Boot Repair Company in the northern English city of Leeds to offer repairs.
To replace worn-out soles on a pair of boots - a procedure that requires taking the whole boot apart - customers would pay 81 pounds ($100.50), Wilson said, while other repairs would likely be less expensive. That compares with 169 pounds ($209.68) for a new pair of Dr Martens 1460 boots.
Overall, Wilson said he sees a big opportunity in the second-hand market for Dr Martens, with the potential to grow to a tenth of group revenue. In May last year, the company launched a resale service with second-hand marketplace Depop.
Clothing and footwear brands around the world, including Zara and H&M, are seeking a toehold in the resale market as more sustainability-conscious young shoppers opt for second-hand over new.



Dior Appoints Jonathan Anderson as Design Chief for Women’s Wear and Haute Couture 

A security guard looks out from the store of French luxury goods company Dior on 5th Avenue in New York City, US, May 23, 2025. (Reuters)
A security guard looks out from the store of French luxury goods company Dior on 5th Avenue in New York City, US, May 23, 2025. (Reuters)
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Dior Appoints Jonathan Anderson as Design Chief for Women’s Wear and Haute Couture 

A security guard looks out from the store of French luxury goods company Dior on 5th Avenue in New York City, US, May 23, 2025. (Reuters)
A security guard looks out from the store of French luxury goods company Dior on 5th Avenue in New York City, US, May 23, 2025. (Reuters)

Dior is appointing its menswear designer Jonathan Anderson to also head womenswear designs and haute couture, replacing Maria Grazia Chiuri and widening his role as it seeks to reignite sales, the LVMH-owned label said on Monday.

"Jonathan Anderson is one of the greatest creative talents of his generation. Its unique artistic signature will be a key asset for writing the next chapter of the Dior house's history," LVMH CEO Bernard Arnault said in a statement.

The French fashion house named Anderson, 40, in April as head of menswear designs, recruiting him from smaller LVMH label Loewe.

The award-winning Irish designer generated buzz around Loewe over the decade he spent at the Spanish label, thanks to quirky designs that caught the attention and praise of fashion critics.

Signature styles under his tenure include baggy, barrel-legged jeans priced at 800 euros ($909.92) and the compact Puzzle handbag, which sells for around 3,000 euros.

Anderson, whose departure from Loewe was announced in March, is one of several new high profile designers taking over some of the world's biggest fashion labels amid a wide-sweeping industry overhaul, including Chanel and Gucci.

The sector is struggling to pull out of a prolonged slump, weighed down by China's property crisis and economic uncertainty in the United States.

Top luxury houses are betting on new design direction to help rekindle interest from shoppers, who have pulled back on fashion as prices rise.

In his new role, Anderson succeeds Chiuri, 61, who was recruited in 2016. The first female creative director at the label, Chiuri relayed feminist messages and showcased artwork at her runway shows, which featured modern renditions of house classics, including Dior's famous, nipped-waist bar jackets, adding fluidity and sometimes a sporty flair to feminine gowns.