For Years, Israelis Trusted the Army to Defend and Inform Them. Now Many Feel Abandoned 

10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
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For Years, Israelis Trusted the Army to Defend and Inform Them. Now Many Feel Abandoned 

10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)

It was, they thought, an ironclad social contract. Israeli citizens would serve in the military and live along enemy borders. In exchange, the army would defend them.

That contract was shattered Saturday when hundreds of Hamas fighters breached Israel’s defenses from the Gaza Strip, pouring in by air, land and sea on a rampage that would leave hundreds dead. The infiltration caught Israel’s storied high-tech army completely unaware and stunned a country that prides itself on military prowess.

Further shocking Israelis was how long it took the military to respond. As thousands in southern Israel suddenly found themselves besieged, their cries for help went unanswered for hours. Holed up inside homes and safe rooms as militants rampaged, they turned in desperation to social media, to journalists and to friends, beseeching the army to save them.

The weekend attacks and the military's response brought an unsettling new sense of vulnerability and abandonment. Thousands of families had no idea whether loved ones were alive or had been taken as captives to Gaza. At the height of the violence, there was no one to turn to for guidance or information. Contact centers were eventually set up, but the focus was on soliciting information from families rather than offering it.

Six members of Jonathan Silver's family are missing, and he approached authorities for help. At least three relatives are captive in Gaza, he said, and the others are assumed to be there, too. He saw video of a cousin and two children taken hostage from their kibbutz, Nir Oz.

But the family has received no information, Silver said.

"We tried to reach everybody – the homeland command, police, friends, acquaintances, people on the kibbutz," he said. And for hours, "there was no one to talk to."

He's particularly concerned for his aunt, who has Parkinson’s disease and needs her medication. He's frustrated, but he also said now is not the time to criticize too deeply.

"I have a lot of questions and a lot to say. The day of reckoning will come," he said, but "now I prefer to stand beside the army."

In Israel, military service is compulsory for most Jewish men and women. In the eyes of many citizens, it is the glue that keeps the country together in a region widely hostile to its presence, and it's recognized worldwide for its technological advances and intelligence-gathering capabilities.

That it could be taken so completely by surprise by an armed group is something Israelis are hard-pressed to fathom.

For Merav Leshem Gonen, a feeling of helplessness gripped her when her daughter called in a panic from a music festival that was attacked.

"Mommy, we were bombed. They shot at us. The car was shot, we cannot drive, everybody here is hurt," Gonen recounted her daughter saying.

"She was talking to me and said, ‘Mommy, help us, we don’t know what to do.’ And I’m saying, ’We love you, and it’s OK. We are trying to find a way to take you out of there. We are sending people,’" Gonen told a news conference outside Tel Aviv. "And I know I’m lying because we don’t have answers, and we didn’t have any answers. Nobody had."

Journalist Amir Tibon had good fortune that many others didn’t: While the army struggled to regroup, his 62-year-old father, a retired general, entered the breach. Noam Tibon headed from his home in Tel Aviv to Nahal Oz, a kibbutz where his son, his wife and their two young daughters were hunkering in a safe room. On the way, he connected with another retired general and a group of commandoes.

After firefights with gunmen along the way, the elder Tibon extricated his son and family. More than a dozen others at Nahal Oz did not survive.

"The terms of the contract between us and the state had always been clear: We protect the border, and the state protects us," Amir Tibon wrote in an article retelling the rescue for his newspaper, Haaretz.

"We fulfilled our share of the deal heroically. For all too many of our beloved friends and neighbors, on this black day of Saturday, October 7, the state of Israel did not fulfill its share."

Maayan Zin said she learned that her two daughters had been abducted when a relative sent her photos from a Telegram group appearing to show them sitting on mattresses in captivity. She's among dozens of distraught families who say there's been a lack of support from Israeli authorities about their loved ones held in Gaza.

"There is no information. No one has contacted me since yesterday. Not the army, not the government, not the police," she said.

At first, she couldn't believe what she saw in the images. "I thought it was Photoshopped," she said.

But videos she found online confirmed her worst fears. Dafna, 15, and Ella, 8, were shown weeping and terrified. Their father, her ex-husband, was seen being taken across the border into Gaza, his leg bleeding heavily.

"Just bring my daughters home," Zin pleaded. "Bring everybody home."



What to Know about the Ceasefire Deal between Israel and Lebanon's Hezbollah

People gather as cars drive past rubble from damaged buildings in Beirut's southern suburbs, after a ceasefire between Israel and Iran-backed group Hezbollah took effect at 0200 GMT on Wednesday after US President Joe Biden said both sides accepted an agreement brokered by the United States and France, in Lebanon, November 27, 2024. REUTERS/Mohamed Azakir
People gather as cars drive past rubble from damaged buildings in Beirut's southern suburbs, after a ceasefire between Israel and Iran-backed group Hezbollah took effect at 0200 GMT on Wednesday after US President Joe Biden said both sides accepted an agreement brokered by the United States and France, in Lebanon, November 27, 2024. REUTERS/Mohamed Azakir
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What to Know about the Ceasefire Deal between Israel and Lebanon's Hezbollah

People gather as cars drive past rubble from damaged buildings in Beirut's southern suburbs, after a ceasefire between Israel and Iran-backed group Hezbollah took effect at 0200 GMT on Wednesday after US President Joe Biden said both sides accepted an agreement brokered by the United States and France, in Lebanon, November 27, 2024. REUTERS/Mohamed Azakir
People gather as cars drive past rubble from damaged buildings in Beirut's southern suburbs, after a ceasefire between Israel and Iran-backed group Hezbollah took effect at 0200 GMT on Wednesday after US President Joe Biden said both sides accepted an agreement brokered by the United States and France, in Lebanon, November 27, 2024. REUTERS/Mohamed Azakir

A ceasefire deal that went into effect on Wednesday could end more than a year of cross-border fighting between Israel and Lebanon's Hezbollah militant group, raising hopes and renewing difficult questions in a region gripped by conflict.
The US- and France-brokered deal, approved by Israel late Tuesday, calls for an initial two-month halt to fighting and requires Hezbollah to end its armed presence in southern Lebanon, while Israeli troops are to return to their side of the border. It offers both sides an off-ramp from hostilities that have driven more than 1.2 million Lebanese and 50,000 Israelis from their homes.
An intense bombing campaign by Israel has left more than 3,700 people dead, many of them civilians, Lebanese officials say. Over 130 people have been killed on the Israeli side.
But while it could significantly calm the tensions that have inflamed the region, the deal does little directly to resolve the much deadlier war that has raged in Gaza since the Hamas attack on southern Israel in October 2023 that killed 1,200 people.
Hezbollah, which began firing scores of rockets into Israel the following day in support of Hamas, previously said it would keep fighting until there was a stop to the fighting in Gaza. With the new cease-fire, it has backed away from that pledge, in effect leaving Hamas isolated and fighting a war alone.
Here’s what to know about the tentative ceasefire agreement and its potential implications:
The terms of the deal
The agreement reportedly calls for a 60-day halt in fighting that would see Israeli troops retreat to their side of the border while requiring Hezbollah to end its armed presence in a broad swath of southern Lebanon. President Joe Biden said Tuesday that the deal is set to take effect at 4 a.m. local time on Wednesday (9 p.m. EST Tuesday).
Under the deal, thousands of Lebanese troops and U.N. peacekeepers are to deploy to the region south of the Litani River. An international panel led by the US would monitor compliance by all sides. Biden said the deal “was designed to be a permanent cessation of hostilities.”
Israel has demanded the right to act should Hezbollah violate its obligations, but Lebanese officials rejected writing that into the proposal. Israeli Prime Minister Benjamin Netanyahu said Tuesday that the military would strike Hezbollah if the UN peacekeeping force, known as UNIFIL, does not enforce the deal.
Lingering uncertainty
Hezbollah indicated it would give the ceasefire pact a chance, but one of the group's leaders said the group's support for the deal hinged on clarity that Israel would not renew its attacks.
“After reviewing the agreement signed by the enemy government, we will see if there is a match between what we stated and what was agreed upon by the Lebanese officials,” Mahmoud Qamati, deputy chair of Hezbollah’s political council, told the Qatari satellite news network Al Jazeera.
“We want an end to the aggression, of course, but not at the expense of the sovereignty of the state” of Lebanon, he said.
The European Union’s top diplomat, Josep Borrell, said Tuesday that Israel’s security concerns had been addressed in the deal.
Where the fighting has left both sides After months of cross-border bombings, Israel can claim major victories, including the killing of Hezbollah’s top leader, Hassan Nasrallah, most of his senior commanders and the destruction of extensive militant infrastructure.
A complex attack in September involving the explosion of hundreds of walkie-talkies and pagers used by Hezbollah was widely attributed to Israel, signaling a remarkable penetration of the militant group.
The damage inflicted on Hezbollah has hit not only in its ranks, but the reputation it built by fighting Israel to a stalemate in the 2006 war. Still, its fighters managed to put up heavy resistance on the ground, slowing Israel’s advance while continuing to fire scores of rockets, missiles and drones across the border each day.
The ceasefire offers relief to both sides, giving Israel’s overstretched army a break and allowing Hezbollah leaders to tout the group’s effectiveness in holding their ground despite Israel’s massive advantage in weaponry. But the group is likely to face a reckoning, with many Lebanese accusing it of tying their country’s fate to Gaza’s at the service of key ally Iran, inflicting great damage on a Lebanese economy that was already in grave condition.
No answers for Gaza Until now, Hezbollah has insisted that it would only halt its attacks on Israel when it agreed to stop fighting in Gaza. Some in the region are likely to view a deal between the Lebanon-based group and Israel as a capitulation.
In Gaza, where officials say the war has killed more than 44,000 Palestinians, Israel’s attacks have inflicted a heavy toll on Hamas, including the killing of the group’s top leaders. But Hamas fighters continue to hold scores of Israeli hostages, giving the militant group a bargaining chip if indirect ceasefire negotiations resume.
Hamas is likely to continue to demand a lasting truce and a full Israeli withdrawal from Gaza in any such deal, while Netanyahu on Tuesday reiterated his pledge to continue the war until Hamas is destroyed and all hostages are freed.
Palestinian Authority President Mahmoud Abbas, whose forces were ousted from Gaza by Hamas in 2007 and who hopes to one day rule over the territory again as part of an independent Palestinian state, offered a pointed reminder Tuesday of the intractability of the war, demanding urgent international intervention.
“The only way to halt the dangerous escalation we are witnessing in the region, and maintain regional and international stability, security and peace, is to resolve the question of Palestine,” he said in a speech to the UN read by his ambassador.