Tawakkalna App Adds 241 Government Services to its New Edition

Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
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Tawakkalna App Adds 241 Government Services to its New Edition

Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)
Leaders from SDAIA and the National Information Center disclose the journey of “Tawakkalna”. (SDAIA)

The Saudi Data and Artificial Intelligence Authority (SDAIA) introduced the latest iteration of the "Tawakkalna Services" application on Thursday to facilitate the provision of around 241 government services to the beneficiaries and achieve sustainability and continuity in developing digital government services.

This follows the success achieved by Tawakkalna during the coronavirus pandemic.

SDAIA introduced on Thursday the new version of the app to citizens and residents in Saudi Arabia in a ceremony that was attended by ministers and partners from the governmental officials.

Dr. Abdullah bin Sharaf Al-Ghamdi, the president of the SDAIA, said that the team has worked around the clock to address a new challenge that started with the launch of the app and to reinforce the infrastructure to ensure it meets the huge demand.

At some stages, a total of 500 million operations were performed on the application per day.

For the past two months, a team of 150 engineers worked hard in Jeddah to transform the infrastructure from Riyadh, he added.

Speaking about the information security in the app, the SDAIA president revealed that a cyber operations center was established as per international standards and consisting of 130 experts.

Esam Alwagait, the Director of the National Information Center, said the application has more than 31 million users from 77 different countries, and provides its services in seven different languages.

He added that the application sent roughly 1.5 billion messages to the beneficiaries.

Alwagait went on to say that the new version is a continuation of the Tawakkalna application achievements, knowing that it was completed in three weeks only following directives by the Kingdom’s leadership.

With the launch of the new version, the application would witness a new phase and success, Alwagait added. The user will have a new experience with the introduction of a rich bundle of e-services that would serve the citizens, residents, and visitors, enhance their experience, and support the Saudi Vision 2030 goals.

The application now has the Wakeb services, in which users are updated with the latest happenings and the Appointments service. All data, cards, documents, and resumes appear in one place, under personal information, allowing users to access and manage things effortlessly.



UAE President, Egyptian FM Discuss Bilateral Ties

UAE President Sheikh Mohamed bin Zayed Al Nahyan receives Egyptian Foreign Minister Badr Abdelatty in Abu Dhabi on Sunday. (WAM)
UAE President Sheikh Mohamed bin Zayed Al Nahyan receives Egyptian Foreign Minister Badr Abdelatty in Abu Dhabi on Sunday. (WAM)
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UAE President, Egyptian FM Discuss Bilateral Ties

UAE President Sheikh Mohamed bin Zayed Al Nahyan receives Egyptian Foreign Minister Badr Abdelatty in Abu Dhabi on Sunday. (WAM)
UAE President Sheikh Mohamed bin Zayed Al Nahyan receives Egyptian Foreign Minister Badr Abdelatty in Abu Dhabi on Sunday. (WAM)

United Arab Emirates President Sheikh Mohamed bin Zayed Al Nahyan received in Abu Dhabi on Sunday Egyptian Foreign Minister Badr Abdelatty.

Abdelatty conveyed to Sheikh Mohamed the greetings of Egyptian President Abdel Fattah al-Sisi, along with his wishes for continued progress and prosperity for the UAE, reported the UAE state news agency WAM.

The two officials discussed the close relations between the UAE and Egypt, along with various aspects of cooperation and collaboration aimed at advancing their mutual interests.

They highlighted their shared aspirations for development and prosperity within the framework of the strategic relationship between the two nations, encompassing economic, developmental, political, and other key areas.

The meeting covered a range of regional and international issues of mutual concern, including the latest developments in the Middle East. The discussion focused primarily on efforts to immediately halt the conflict in Gaza and address the worsening humanitarian situation by ensuring the safe and unobstructed delivery of essential aid to the area’s residents.

Sheikh Mohamed and Abdelatty stressed the importance of concerted international efforts to prevent further escalation and avoid the consequences of additional crises that could threaten regional stability.

They reiterated the need to push for a comprehensive, just, and lasting peace based on the two-state solution, which they agreed is the key to enhancing security and stability in the region.

They renewed their commitment to continuing close consultation and coordination between their nations, emphasizing the importance of bolstering joint Arab action to effectively address the challenges and crises facing the region.

The meeting was attended by Sheikh Abdullah bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Foreign Affairs; Sheikh Hamdan bin Mohamed bin Zayed Al Nahyan, Deputy Chairman of the Presidential Court for Special Affairs; Sheikh Mohammed bin Hamad bin Tahnoun Al Nahyan, Advisor for Special Affairs at the Presidential Court; and Dr. Ahmed Mubarak Ali Al Mazrouei, Chairman of the President's Office for Strategic Affairs at the Presidential Court.