Saudi Arabia Braces for Launching Energy City ‘SPARK,’ Set to Boost GDP by 6%

Saudi Iktva Forum and Exhibition 2018, Omran Haider
Saudi Iktva Forum and Exhibition 2018, Omran Haider
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Saudi Arabia Braces for Launching Energy City ‘SPARK,’ Set to Boost GDP by 6%

Saudi Iktva Forum and Exhibition 2018, Omran Haider
Saudi Iktva Forum and Exhibition 2018, Omran Haider

Saudi Arabia is preparing to launch the King Salman Energy Park (SPARK), a company managed by Saudi Aramco, with a $1.6 billion worth of investments allocated for funding its infrastructure.

One of the Saudi Iktva Forum and Exhibition 2018 key organizers, Ahmed Al Ghamidi, said SPARK will create some 100,000 job opportunities for Saudi youth and will contribute some $6 billion to gross domestic product (GDP) each year.

Held November 26-27 the Forum offered presentations, workshops and panels on best practices in navigating such areas as regulatory requirements, financing, R&D and talent development.

The city, which will be developed over 50-square km of land allocated for energy-related industries. SPARK will help localize over 300 new industrial and service facilities, and create a global industrial hub for energy-related manufacturing services.

Facilities offered include a dry port, shared services, a commercial and residential area, and highly specialized training centers.

Ghamidi, addressing an audience at the Aramco-soinsored Iktiva Forum, said that SPARK will not only promote localization but also emerge as the beating heart of Gulf Cooperation Council countries. Designed according to world-class standards, the city is strategically located only 40 km away from the oil giant, Aramco headquarters in Damam, and an hour’s drive away from the King Fahd International Airport.

The city is also being erected in proximity to major highways, railways and ports, namely the King Abdul-Aziz Seaport and the GCC Highway & Railway.

“We are working closely with government and non-government organizations to ensure services at the city are provided,” Ghamidi noted saying that SPARK will also host a livable community.

Up to 60 percent of SPARK’s first phase construction contracts, covering a stretch of 13 square kilometers, have been reserved by major international companies, such as the world leading oil and gas technology provider Schlumberger.

Saudi Aramco also plans for two thirds of the city to be an industrial zone to promote local content. The city will also include specialized training centers, a logistics and dry port, shared services and commercial and residential areas.



GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024
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GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024

The General Authority of Civil Aviation (GACA) has issued its December classification of air transport service providers and airports to inform passengers about their performance and help them make informed choices. The monthly assessment is based on the number of complaints filed with GACA by travellers.
According to GACA, 1,074 complaints were filed by travellers on Saudi air carriers in December 2024. SAUDIA had the fewest complaints among the airlines, 20 per 100,000 travellers, and a complaint resolution rate of 99%. Flyadeal came second, with 21 complaints per 100,000 travellers and a resolution rate of 100%. Flynas came third with 24 complaints per 100,000 travellers and a resolution rate of 100%. The most common complaints in May were about luggage, flights, and tickets, SPA reported.
Among international airports with more than six million passengers annually, King Abdulaziz International Airport in Jeddah had the fewest complaints, 20 per 100,000 travellers, and a resolution rate of 96%.
Among international airports with less than six million passengers annually, Prince Sultan bin Abdulaziz Airport in Tabuk had the fewest complaints, one per 100,000 travellers, and a resolution rate of 100%.
Among domestic airports, Sharurah Domestic Airport had the fewest complaints, two per 100,000 passengers, and a resolution rate of 100%.
GACA reiterated that the monthly classification report aims to help passengers make informed choices, promote transparency, demonstrate its credibility and keenness to deal with travellers' complaints, stimulate fair competition, and develop and improve services.
According to the authority, multiple communication channels are open 24/7 to enable interaction with travellers and airport visitors. They are the call Center number 1929, WhatsApp service at 0115253333, email [email protected], social media accounts, and GACA's website.
Through these channels, the authority receives complaints concerning boarding passes, employee behaviour, and services for persons with disabilities and limited mobility.
In support of its partners, the airports, GACA prepared a booklet containing guidelines on how to deal with traveller complaints. The booklet, which has been circulated among airport operators, sets out service agreements and the rules that must be adhered to for all types of complaints and inquiries.
The authority also trains, through regularly held workshops, employees of national airlines and ground service companies that deal directly with travellers on how to comply with passenger protection regulations.