Saudi Arabia Allocates $4Bn for Tourism Development

People are seen at the Janadriyah Cultural Festival on the outskirts of Riyadh, Saudi Arabia. (Reuters file photo)
People are seen at the Janadriyah Cultural Festival on the outskirts of Riyadh, Saudi Arabia. (Reuters file photo)
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Saudi Arabia Allocates $4Bn for Tourism Development

People are seen at the Janadriyah Cultural Festival on the outskirts of Riyadh, Saudi Arabia. (Reuters file photo)
People are seen at the Janadriyah Cultural Festival on the outskirts of Riyadh, Saudi Arabia. (Reuters file photo)

Saudi Arabia announced plans to launch a tourism development fund with an initial $4 billion investment, as part of its plans to diversify its economic resources.

The Ministry of Tourism issued a statement saying the fund will launch equity and debt investment vehicles to develop the tourism sector in collaboration with private and investment banks.

Tourism Minister Ahmed al-Khateeb said that the fund is a testament to investor and private sector confidence in the long-term outlook for tourism in Saudi Arabia, especially since it comes at a time as tourism faces unprecedented global challenges in light of the COVID-19 pandemic.

Saudi Arabia considers tourism as one of the main pillars of the economic reforms aimed at reducing the Kingdom’s dependence on oil revenue.

Last year, Saudi Arabia opened up to international tourists, launching a new visa system that appeals to foreign companies to invest in the sector. It hopes that this will contribute more than 10 percent of gross domestic product (gdp) by 2030, up from the current 3 percent.

Experts predict a severe economic contraction in Saudi Arabia this year, hit by the economic impact of measures to contain the coronavirus pandemic and by a sharp drop in oil revenues.

They believe that the fund, which was approved by the Shura Council last week, will contribute to providing government funding to investors and help complete development projects in this sector

It will also help in establishing important tourism sectors that will achieve remunerative revenues in addition to achieving tourism development, economic and service goals.

Economist Saleh al-Humaidan said the sector will depend on domestic tourism in the next stage, along with the local industry.

He told Asharq Al-Awsat that domestic tourism will be a strong economic addition and will become a modern economic tributary capable of contributing to the consolidation of the policy of diversifying economic resources.

The tourism development fund will establish infrastructure for a broad future for domestic tourism, especially as there are large-scale domestic tourism investments, according to Humaidan.

He pointed out that the fund will certainly enhance the development of tourism and will be an important element in managing the retail sector, localizing national employment and creating job opportunities for Saudi youth.

Humaidan noted that domestic tourism along with religious, heritage and medical tourism have seen noticeable progress, adding that a lot can be achieved now that the Tourism Authority has been transformed into to the Ministry of Tourism.

The tourism development fund will be the major supporter to generate domestic tourism that attracts both foreign and local investment, he added.



GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024
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GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024

The General Authority of Civil Aviation (GACA) has issued its December classification of air transport service providers and airports to inform passengers about their performance and help them make informed choices. The monthly assessment is based on the number of complaints filed with GACA by travellers.
According to GACA, 1,074 complaints were filed by travellers on Saudi air carriers in December 2024. SAUDIA had the fewest complaints among the airlines, 20 per 100,000 travellers, and a complaint resolution rate of 99%. Flyadeal came second, with 21 complaints per 100,000 travellers and a resolution rate of 100%. Flynas came third with 24 complaints per 100,000 travellers and a resolution rate of 100%. The most common complaints in May were about luggage, flights, and tickets, SPA reported.
Among international airports with more than six million passengers annually, King Abdulaziz International Airport in Jeddah had the fewest complaints, 20 per 100,000 travellers, and a resolution rate of 96%.
Among international airports with less than six million passengers annually, Prince Sultan bin Abdulaziz Airport in Tabuk had the fewest complaints, one per 100,000 travellers, and a resolution rate of 100%.
Among domestic airports, Sharurah Domestic Airport had the fewest complaints, two per 100,000 passengers, and a resolution rate of 100%.
GACA reiterated that the monthly classification report aims to help passengers make informed choices, promote transparency, demonstrate its credibility and keenness to deal with travellers' complaints, stimulate fair competition, and develop and improve services.
According to the authority, multiple communication channels are open 24/7 to enable interaction with travellers and airport visitors. They are the call Center number 1929, WhatsApp service at 0115253333, email [email protected], social media accounts, and GACA's website.
Through these channels, the authority receives complaints concerning boarding passes, employee behaviour, and services for persons with disabilities and limited mobility.
In support of its partners, the airports, GACA prepared a booklet containing guidelines on how to deal with traveller complaints. The booklet, which has been circulated among airport operators, sets out service agreements and the rules that must be adhered to for all types of complaints and inquiries.
The authority also trains, through regularly held workshops, employees of national airlines and ground service companies that deal directly with travellers on how to comply with passenger protection regulations.