Saudi Tawakkalna App Resolves Technical Issues

A technical issue prevented access to the Tawakalna application in Saudi Arabia.
A technical issue prevented access to the Tawakalna application in Saudi Arabia.
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Saudi Tawakkalna App Resolves Technical Issues

A technical issue prevented access to the Tawakalna application in Saudi Arabia.
A technical issue prevented access to the Tawakalna application in Saudi Arabia.

Registered users in Saudi Arabia can now access the Tawakkalna application to prove their health status before entering public places.

The Tawakkalna management announced on Friday night that the technical issue that restricted access to the app during the past days was resolved.

“The app is working properly, and users can use it to show their health condition during their visits to government departments, shops, and malls,” it said.

“Work is also in progress to restore all features, such as Covid-19 Test Booking. Digital identities, Dashboard, and others," it added.

Tawakkalna is the official application approved by the Saudi Ministry of Health to prevent the spread of coronavirus.

Further, the Tawakkalna management highlighted that under the supervision of a highly qualified Saudi team, the app worked properly and did not encounter any technical issues since its launch on May 11, 2020.

The management said that the app's services were efficiently and effectively provided to over 9.7 million users even in moments of high numbers of registration. It is also noteworthy that the number of registered users jumped to 12.5 million (%22.5 increase) in only three days.

Sign-ins' attempts reached 250 million in the past few days due to the requirement of showing the Health Condition via Tawakkalna to enter worksites, shops, and malls.

This increase caused an overload and instability; however, quick and temporary alternative solutions were provided, as text messages containing information about users' health conditions that were sent to Tawakkalna users.

Tawakkalna management thanked all users for their understanding of this technical problem, and it urged them to update the app.

In support of the Kingdom's efforts to respond to COVID-19, the management also emphasized that it will continue providing high-quality services to all citizens and residents.

The app, launched last year to help track Covid-19 infections, has seen a surge in registrations in recent days as a number of regional governors called for establishments to put stricter entry restrictions in place to curb the spread of the coronavirus.



Saudi Arabia’s Tuwaiq Academy Selected as Google Cloud's Training Partner

Google Cloud's endorsement of Tuwaiq Academy highlights the institution's adherence to worldwide standards
Google Cloud's endorsement of Tuwaiq Academy highlights the institution's adherence to worldwide standards
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Saudi Arabia’s Tuwaiq Academy Selected as Google Cloud's Training Partner

Google Cloud's endorsement of Tuwaiq Academy highlights the institution's adherence to worldwide standards
Google Cloud's endorsement of Tuwaiq Academy highlights the institution's adherence to worldwide standards

Tuwaiq Academy in Saudi Arabia has been selected as a Google Cloud Authorized Training Partner (ATP) to introduce boot camps and programs featuring professional certifications.

Moreover, a number of the academy's staff members have received certification in instructing Google Cloud's cloud computing technologies and services.

Google Cloud's endorsement of Tuwaiq Academy highlights the institution's adherence to worldwide standards in fostering expertise in cloud infrastructure, data science, machine learning, and application development while providing professional certifications.

These certifications include certified professional cloud architect, certified professional data engineer, certified professional cloud developer, certified professional cloud security engineer, and certified professional machine learning engineer. This milestone follows the staff's acquisition of various professional certifications in teaching cutting-edge technologies across multiple cloud computing disciplines.

CEO of Tuwaiq Academy Abdulaziz Alhammadi highlighted the academy's dedication to forging partnerships with prominent global organizations to offer professional boot camps and programs within an environment equipped with the latest technologies. The objective is to cultivate outstanding national talents capable of developing innovative solutions across diverse sectors.

Tuwaiq Academy stands out as the first of its kind to offer a multitude of boot camps and programs in partnership with leading global entities, benefiting more than 1,000 trainees daily. The academy employs a practical application-based learning methodology to remain current with modern technological advancements and align with the job market demands.