Court: Google Broke Australian Law over Location Data Collection

The google logo. Reuters file photo
The google logo. Reuters file photo
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Court: Google Broke Australian Law over Location Data Collection

The google logo. Reuters file photo
The google logo. Reuters file photo

Google violated Australian law by misleading users of Android mobile devices about the use of their location data, a court ruled Friday in a landmark decision against the global digital giant.

The US company faces potential fines of "many millions" of dollars over the case, which was brought by the Australian Competition and Consumer Commission (ACCC), the regulators' chief Rod Sims said.

The federal court found that in 2017 and 2018 Google misled some users of phones and tablets featuring its Android operating system by collecting their personally identifiable location information even when they had opted out of sharing "Location History" data.

It said Google notably failed to make clear that allowing tracking of "Web & App Activity" under a separate setting on their devices included the location details.

Various studies around the world have documented the problem of location data being gathered through Android and iPhone devices without users' knowledge or explicit permission.

Such data can be highly valuable to advertisers trying to pitch location-related products and services.

But the ACCC's Sims said Friday's court decision was "the first ruling of its type in the world in relation to these location data issues."

"This is an important victory for consumers, especially anyone concerned about their privacy online, as the court's decision sends a strong message to Google and others that big businesses must not mislead their customers," he said.

"Today's decision is an important step to make sure digital platforms are upfront with consumers about what is happening with their data and what they can do to protect it."

In his ruling, Federal Court Judge Thomas Thawley "partially" accepted the ACCC case against Google, noting that the company's "conduct would not have misled all reasonable users" of its service.

But he added that Google's action "misled or was likely to mislead some reasonable users" and that "the number or proportion of reasonable users who were misled, or were likely to have been misled, does not matter" in establishing contraventions of the law.

The ACCC said it would seek "pecuniary penalties" that could amount to US$850,000 per breach, potentially totaling "many millions" of dollars, national broadcaster ABC quoted Sims as saying.
Google protested the ruling, which it noted had rejected some of the ACCC's "broad claims" against it and concerned only a narrowly defined class of users.

"We disagree with the remaining findings and are currently reviewing our options, including a possible appeal," AFP quoted a spokesperson as saying.

"We provide robust controls for location data and are always looking to do more -- for example we recently introduced auto delete options for Location History, making it even easier to control your data," they said.

Last year, Google was targeted alongside Facebook by the ACCC for failing to compensate Australian news organizations for content posted to their platforms.

The dispute led to landmark legislation requiring digital firms to pay for news and resulted in Google and Facebook signing deals worth millions of dollars to Australian media companies.



Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
TT

Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights

Shares of Salesforce gained more than 5% on Thursday as investors cheered the customer relationship management software maker's upbeat quarterly results and its artificial intelligence push to drive growth.

The company has been heavily investing to integrate its AI technologies into existing products, such as its messaging platform Slack, to enhance their capabilities and attract more customers.

"We continue to see Salesforce as an under-appreciated AI winner as its differentiated data and early success in creating/deploying GenAI agents," Reuters quoted Goldman Sachs analyst Kash Rangan as saying.

Wall Street was concerned that tempered cloud spending would affect Salesforce in a tough economy, but the software-as-a-service (SaaS) firm reported better-than-expected revenue, profit and margins in the second quarter.

Salesforce also raised its profit forecast for the year ending January 2025, as margins continue to expand, thanks to its restructuring efforts last year.

The stock is trading at 24.49 times that of Wall Street's profit expectations, compared with 52.11 for SaaS peer ServiceNow and cloud contact center firm Five9's 13.30.

Salesforce is set to add $14 billion to its market capitalization if premarket gains hold. The company's valuation stood at $248 billion as of Wednesday's close.

"We think these results alone are not good enough to drive a sustainable rally from here. For that, we need more catalysts, which could come with the new AI solutions," which are set to be showcased at its event Dreamforce and launched in October, Barclays analyst Raimo Lenschow said.

Some analysts believe that sustained growth in the coming quarters can come through customer support platform Agentforce, which is not yet commercially available.