Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
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Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights

Shares of Salesforce gained more than 5% on Thursday as investors cheered the customer relationship management software maker's upbeat quarterly results and its artificial intelligence push to drive growth.

The company has been heavily investing to integrate its AI technologies into existing products, such as its messaging platform Slack, to enhance their capabilities and attract more customers.

"We continue to see Salesforce as an under-appreciated AI winner as its differentiated data and early success in creating/deploying GenAI agents," Reuters quoted Goldman Sachs analyst Kash Rangan as saying.

Wall Street was concerned that tempered cloud spending would affect Salesforce in a tough economy, but the software-as-a-service (SaaS) firm reported better-than-expected revenue, profit and margins in the second quarter.

Salesforce also raised its profit forecast for the year ending January 2025, as margins continue to expand, thanks to its restructuring efforts last year.

The stock is trading at 24.49 times that of Wall Street's profit expectations, compared with 52.11 for SaaS peer ServiceNow and cloud contact center firm Five9's 13.30.

Salesforce is set to add $14 billion to its market capitalization if premarket gains hold. The company's valuation stood at $248 billion as of Wednesday's close.

"We think these results alone are not good enough to drive a sustainable rally from here. For that, we need more catalysts, which could come with the new AI solutions," which are set to be showcased at its event Dreamforce and launched in October, Barclays analyst Raimo Lenschow said.

Some analysts believe that sustained growth in the coming quarters can come through customer support platform Agentforce, which is not yet commercially available.



Saudi Arabia Surges to 14th Position in Global AI Index, 1st in Arab World

A night view of Riyadh, Saudi Arabia. (SPA)
A night view of Riyadh, Saudi Arabia. (SPA)
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Saudi Arabia Surges to 14th Position in Global AI Index, 1st in Arab World

A night view of Riyadh, Saudi Arabia. (SPA)
A night view of Riyadh, Saudi Arabia. (SPA)

Saudi Arabia has achieved a significant milestone in the field of artificial intelligence, securing 14th place globally and the top spot in the Arab world in the Global AI Index for 2024, published by Tortoise Intelligence.

The remarkable 17-rank improvement among 83 countries underscores Saudi Arabia's rapid progress in AI adoption and development.

The Kingdom's continued leadership in the Government Strategy sub-pillar solidifies its position as a global AI leader.

Its seventh-place ranking in the Commercial Ecosystem sub-pillar further demonstrates its commitment to investing in AI technologies and fostering a thriving AI ecosystem.

The Global AI Index, a comprehensive assessment of AI capabilities across 83 countries, evaluates performance based on 122 indicators grouped into three pillars: Implementation, Innovation, and Investment. The pillars are further divided into seven sub-pillars: Talent, Infrastructure, Operating Environment, Research, Development, Government Strategy, and Commercial Ecosystem.

The achievement highlights the unwavering support provided by Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince, Prime Minister, and Chairman of the Board of Directors of the Saudi Data and Artificial Intelligence Authority (SDAIA).

Under his guidance, SDAIA has been instrumental in advancing the field of data and AI, developing national capabilities, and fostering innovation. This strategic approach positions Saudi Arabia as a leading data-driven and AI-powered economy.