Tunisia Mobilizes Int’l Support for Negotiations with IMF

Tunisians, some wearing face masks, due to coronavirus pandemic queue up to enter a bank branch in the center of the Tunisian capital Tunis on May 4, 2020. (AFP)
Tunisians, some wearing face masks, due to coronavirus pandemic queue up to enter a bank branch in the center of the Tunisian capital Tunis on May 4, 2020. (AFP)
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Tunisia Mobilizes Int’l Support for Negotiations with IMF

Tunisians, some wearing face masks, due to coronavirus pandemic queue up to enter a bank branch in the center of the Tunisian capital Tunis on May 4, 2020. (AFP)
Tunisians, some wearing face masks, due to coronavirus pandemic queue up to enter a bank branch in the center of the Tunisian capital Tunis on May 4, 2020. (AFP)

Prime Minister Hichem Mechichi briefed G7 ambassadors and the EU ambassador to Tunisia on the economic recovery law, which was approved by parliament earlier this week.

He also presented the structural reforms that the country intends to carry out to overcome the economic crisis amid the ongoing coronavirus pandemic.

The ambassadors of the G7 countries expressed support to Tunisia, within the framework of the ongoing negotiations with the IMF to receive a $4 billion loan, in addition to its talks with the donor states.

The ambassadors reiterated their readiness to back Tunisia’s efforts to improve the economy and encourage investments. They expressed support to the country as it struggles with the pandemic amid its crippling economic crisis.

The economic recovery law will reduce taxes for real estate investors and allow companies to settle foreign exchange violations by paying due fees at an interest of 10 percent.

It will also reduce cash payments by adding a 5 percent charge, supporting a move to bank card transactions and online purchases.

Tunisia saw its debt burden rise and economy shrink by 8.8 percent in 2020, with a fiscal deficit at 11.4 percent of output. Gross domestic product (GDP) shrank 3 percent in the first quarter of 2021 from a year ago.



GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024
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GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024

The General Authority of Civil Aviation (GACA) has issued its December classification of air transport service providers and airports to inform passengers about their performance and help them make informed choices. The monthly assessment is based on the number of complaints filed with GACA by travellers.
According to GACA, 1,074 complaints were filed by travellers on Saudi air carriers in December 2024. SAUDIA had the fewest complaints among the airlines, 20 per 100,000 travellers, and a complaint resolution rate of 99%. Flyadeal came second, with 21 complaints per 100,000 travellers and a resolution rate of 100%. Flynas came third with 24 complaints per 100,000 travellers and a resolution rate of 100%. The most common complaints in May were about luggage, flights, and tickets, SPA reported.
Among international airports with more than six million passengers annually, King Abdulaziz International Airport in Jeddah had the fewest complaints, 20 per 100,000 travellers, and a resolution rate of 96%.
Among international airports with less than six million passengers annually, Prince Sultan bin Abdulaziz Airport in Tabuk had the fewest complaints, one per 100,000 travellers, and a resolution rate of 100%.
Among domestic airports, Sharurah Domestic Airport had the fewest complaints, two per 100,000 passengers, and a resolution rate of 100%.
GACA reiterated that the monthly classification report aims to help passengers make informed choices, promote transparency, demonstrate its credibility and keenness to deal with travellers' complaints, stimulate fair competition, and develop and improve services.
According to the authority, multiple communication channels are open 24/7 to enable interaction with travellers and airport visitors. They are the call Center number 1929, WhatsApp service at 0115253333, email [email protected], social media accounts, and GACA's website.
Through these channels, the authority receives complaints concerning boarding passes, employee behaviour, and services for persons with disabilities and limited mobility.
In support of its partners, the airports, GACA prepared a booklet containing guidelines on how to deal with traveller complaints. The booklet, which has been circulated among airport operators, sets out service agreements and the rules that must be adhered to for all types of complaints and inquiries.
The authority also trains, through regularly held workshops, employees of national airlines and ground service companies that deal directly with travellers on how to comply with passenger protection regulations.