Lebanon's Only Suicide Hotline Inundated

Mia Atoui, cofounder and vice president of Embrace, an NGO which runs a suicide-prevention hotline in Lebanon, says a lot of people have lost hope (AFP/ANWAR AMRO)
Mia Atoui, cofounder and vice president of Embrace, an NGO which runs a suicide-prevention hotline in Lebanon, says a lot of people have lost hope (AFP/ANWAR AMRO)
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Lebanon's Only Suicide Hotline Inundated

Mia Atoui, cofounder and vice president of Embrace, an NGO which runs a suicide-prevention hotline in Lebanon, says a lot of people have lost hope (AFP/ANWAR AMRO)
Mia Atoui, cofounder and vice president of Embrace, an NGO which runs a suicide-prevention hotline in Lebanon, says a lot of people have lost hope (AFP/ANWAR AMRO)

The phones at Lebanon's only suicide hotline hardly ever stop ringing as people grow more and more desperate in the face of a financial downturn that has spurred a mental health crisis.

In one call, a father says he is thinking of taking his own life because he is unable to feed his children, and in another, a man recently made homeless says he has lost all hope.

There are dozens of such calls every day, and around 1,100 a month, in a nation that has seen an exodus of healthcare specialists and shortages of drugs to treat anxiety, depression and psychosis.

The number of people phoning in has more than doubled since last year, and is expected to continue to grow in the coming months as hopes dim for a battered population pushed to the brink by a seemingly endless succession of woes.

One morning this month, "we woke up at 5:30 am to a call from a 31-year-old who is homeless" and feeling suicidal on Beirut's east-west flyover, said Mia Atoui, the co-founder and vice president of Embrace, the NGO that runs the hotline.

Before that, the organization got a call from a dad living in Lebanon's Bekaa Valley who was feeling suicidal because he had four kids he could no longer afford to feed, she added.

"We are receiving similar calls every day... the crisis has worsened enormously."

Atoui said higher demand had prompted the organization to extend hotline operations to 21 hours a day, up from 17, with the aim of reaching 24 hours in the coming months.

A free therapy clinic run by the organization is fully booked until October, with more than 100 people on the waiting list, AFP reported.

The number of children phoning in has also risen, with people under the age of 18 accounting for 15 percent of callers in July, up from less than 10 percent in previous months.

"A lot of people have lost hope," Atoui said.

Since the start of the country's financial crisis in 2019, the triggers for emotional distress have kept piling up, with the coronavirus pandemic and a monster blast at the Beirut port last year stretching a nation's psyche to its limit.

The past four months have seen Lebanon land on even tougher times, with dwindling foreign currency reserves sparking shortages of key imports including fuel, medicine and bread amid around-the-clock power cuts.

With hospitals going out of service and schools at risk of closing down, Lebanese have fled the country en masse, leading to an epidemic of loneliness on top of the misery that now plagues daily life.

Fadi Maalouf, the head of the psychiatry department at the prestigious American University of Beirut Medical Center, said he has seen an upsurge in the load of patients coming in for treatment.

"We are definitely seeing more anxiety and depression, but also more advanced conditions," he said.

The situation, Maalouf said, had been worsened by a dual dilemma.

The bulk of mental health specialists have left, leaving patients struggling to find expert help, while shortages of antidepressants, mood stabilizers, and anti-anxiety medication have interrupted treatment for many.

"We saw patients who cut down on their treatment so that the supply they have would last longer, and they came to us in our outpatient clinic with a worsening of their condition," Maalouf said.

"We even saw patients who decided to stop their treatment and they become more severely depressed, even suicidal, and they ended up in our emergency room," he added.

"These are all patients who were previously stable."

With demand on the rise, clinical psychologist Nanar Iknadiossian is struggling to keep up.

The 29-year-old works for 13 hours a day in back-to-back sessions and still receives new referrals she is unable to take on.

The pace at which the crisis is worsening requires "very quick solution-focused approaches" to therapy, she told AFP.

"It's like psychological first aid... we are just doing damage control."

But with Lebanon's economic crisis causing poverty rates to climb to cover nearly 80 percent of the population, many cannot afford food, let alone expert help.

"Last month, we received a call from a widowed mother who has three kids she can't afford to feed," said Magalie Eid, a 23-year-old volunteer operator at Embrace.

"She was lost."

Boushra, a 26-year-old volunteer operator who asked to be identified by only her first name over privacy concerns, said her job now feels like "mission impossible".

"We are supposed to give hope in a country where hope does not exist."



War Reaches Lebanon's Far North After Rare, Deadly Israeli Strike

First responders and locals search at the site of an Israeli strike in Ain Yaacoub, Akkar region, on November 12, 2024, amid the ongoing war between Israel and Hezbollah. - AFP
First responders and locals search at the site of an Israeli strike in Ain Yaacoub, Akkar region, on November 12, 2024, amid the ongoing war between Israel and Hezbollah. - AFP
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War Reaches Lebanon's Far North After Rare, Deadly Israeli Strike

First responders and locals search at the site of an Israeli strike in Ain Yaacoub, Akkar region, on November 12, 2024, amid the ongoing war between Israel and Hezbollah. - AFP
First responders and locals search at the site of an Israeli strike in Ain Yaacoub, Akkar region, on November 12, 2024, amid the ongoing war between Israel and Hezbollah. - AFP

A day after Israeli warplanes flattened their building, Lebanese residents helped rescuers scour the rubble for survivors, still reeling from the rare strike in the country's far north.

The bombing killed at least eight people in Ain Yaacoub, one of the northernmost villages Israel has struck, far from Lebanon's war-ravaged southern border.

"They hit a building where more than 30 people lived without any evacuation warning," said Mustafa Hamza, who lives near the site of the strike. "It's an indescribable massacre."

Following Monday’s strike on Ain Yaacoub, residents joined rescuers, using bare hands to sift through dust and chunks of concrete, hoping to find survivors.

The health ministry said the death toll was expected to rise, AFP reported.

On the ground, people could be seen pulling body parts from the rubble in the morning, following a long night of search operations.

In near-darkness, rescuers had struggled to locate survivors, using mobile phone lights and car headlamps in a remote area where national grid power is scarce.

For years, Syrians fleeing war in their home country, along with more recently displaced Lebanese escaping Israeli strikes, sought refuge in the remote Akkar region near the Syrian border, once seen as a haven.

"The situation is dire. People are shocked," Hamza told AFP. "People from all over the region have come here to try to help recover the victims."

The village, inhabited mostly by Sunni Muslims and Christians, lies far from the strongholds of Hezbollah, a Shiite Muslim movement.

A security source said Monday's air strike targeted a Hezbollah member who had relocated with his family to the building in Ain Yaacoub from south Lebanon.

Contacted by AFP, the Israeli military said the strike was aimed at "a Hezbollah terrorist" and specified that the missile used sought to minimise civilian harm.

Local official Rony al-Hage told AFP that it was the northernmost Israeli attack since the full-blown Israel-Hezbollah war erupted in September.

After Israel ramped up its campaign of air raids, it also sent ground troops into south Lebanon.

"The people who were in my house were my uncle, his wife, and my sisters... A Syrian woman and her children who had been living here for 10 years, were also killed," said Hashem Hashem, the son of the building's owner.

His relatives had fled Israel's onslaught on south Lebanon seeking a safe haven in the Akkar region more than a month ago, he said.

The Israel-Hezbollah war in Lebanon has displaced at least 1.3 million people, nearly 900,000 of them inside the country, the United Nations migration agency says.

Israeli strikes outside Hezbollah strongholds have repeatedly targeted buildings where displaced civilians lived, with Lebanese security officials often telling AFP the targets were Hezbollah operatives.

On Sunday, Lebanon said an Israeli strike killed 23 people, including seven children, in the village of Almat -- a rare strike north of the capital.

Earlier this month, authorities said an Israeli strike on a residential building killed at least 20 people in Barja, a town south of Beirut that is outside Hezbollah's area of influence.

The war erupted after nearly a year of cross-border exchanges of fire, launched by Hezbollah in support of its Palestinian ally Hamas following their October 7, 2023 attack on Israel that triggered the Gaza war.

More than 3,240 people have been killed in Lebanon since the clashes began last year, according to the health ministry, with most of the deaths coming since late September.