عربي English Türkçe اردو فارسى
Logo
Latest News
Technology

Amazon Sues Admins of 10K Facebook Groups over Fake Reviews

In this April 17, 2019, file photo online customer reviews for a product are displayed on a computer in New York. (AP)
In this April 17, 2019, file photo online customer reviews for a product are displayed on a computer in New York. (AP)
TT
TT

Amazon Sues Admins of 10K Facebook Groups over Fake Reviews

In this April 17, 2019, file photo online customer reviews for a product are displayed on a computer in New York. (AP)
In this April 17, 2019, file photo online customer reviews for a product are displayed on a computer in New York. (AP)

Amazon has filed a lawsuit against administrators of more than 10,000 Facebook groups it accuses of coordinating fake reviews in exchange for money or free products.

The Seattle-based e-commerce giant said in a statement posted on its website Tuesday the Facebook groups were set up to recruit people "willing to post incentivized and misleading reviews" across its stores in the US the UK, Germany, France, Italy, Spain and Japan.

The problem over phony reviews is not new for Amazon, or e-commerce as a whole. Amazon itself has previously sued people it said were offering fake testimonials, though lawmakers and regulators have questioned whether the company was doing enough to combat the issue.

Last year, UK competition regulators launched a probe into whether the online retailer and Google were taking adequate actions to protect shoppers.

In the statement, Amazon said one of the Facebook groups it’s targeting, called "Amazon Product Review," had more than 43,000 members. The company said Facebook removed the group this year, but it was able to dodge the platform’s detection by "changing letters in phrases that might set off Facebook’s alarms."

Amazon noted since 2020, it has reported more than 10,000 fake review groups to Meta, the parent company of Facebook. Meta has removed half of these groups and is investigating the others, Amazon said.

The retailer's announcement comes as another side of the company's operations is facing more scrutiny. On Tuesday, federal labor officials confirmed to the AP the Occupational Safety and Health Administration has opened inspections at Amazon facilities in New York, Illinois, and Florida after receiving referrals alleging safety and health violations from the US Attorney’s Office for the Southern District of New York.

Nicholas Biase, a spokesperson for the US Attorney’s Office in New York, said federal labor officials entered the Amazon warehouses on Monday morning after their office made referrals about "potential workplace hazards," including "Amazon’s required pace of work for its warehouse employees."

Biase said the civil division of the US attorney's office is investigating safety hazards at the company's warehouses across the country, as well as "fraudulent conduct designed to hide injuries from OSHA and others."

The office is encouraging current and former Amazon warehouse workers to report workplace safety issues directly to them.

Most Viewed

 
 
Technology

Riyadh to Host Global Security and Technology Summit in December 2026

The agenda also includes the SAIIF global security and technology innovation competition to be held in Riyadh from November 19-21 - SPA
The agenda also includes the SAIIF global security and technology innovation competition to be held in Riyadh from November 19-21 - SPA
TT
TT

Riyadh to Host Global Security and Technology Summit in December 2026

The agenda also includes the SAIIF global security and technology innovation competition to be held in Riyadh from November 19-21 - SPA
The agenda also includes the SAIIF global security and technology innovation competition to be held in Riyadh from November 19-21 - SPA

Under the patronage of Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister, the Ministry of Interior will organize the Global Security and Technology Summit (GSTS) in Riyadh from December 18-20, 2026, in partnership with Tuwaiq Academy.

Minister of Interior Prince Abdulaziz bin Saud bin Naif bin Abdulaziz expressed gratitude to the Crown Prince for his patronage, noting that it reflects the leadership's commitment to enhancing the security ecosystem and enabling digital transformation across national, regional, and international security sectors, SPA reported.

The summit will feature specialized programs, knowledge sessions, and technical workshops covering cybersecurity, artificial intelligence, smart surveillance technologies, and crisis management, bringing together government entities, the private sector, and academic institutions.

The agenda also includes the SAIIF global security and technology innovation competition, to be held in Riyadh from November 19-21, 2026, with prizes valued at SAR5 million, focusing on AI, cybersecurity, and digital transformation in the security sector.

Technology

AI Robot Cleaners Leave the Lab for China's Living Rooms

The service is a baby step towards a future in which robots increasingly take over manual labor from humans. WANG Zhao / AFP
The service is a baby step towards a future in which robots increasingly take over manual labor from humans. WANG Zhao / AFP
TT
TT

AI Robot Cleaners Leave the Lab for China's Living Rooms

The service is a baby step towards a future in which robots increasingly take over manual labor from humans. WANG Zhao / AFP
The service is a baby step towards a future in which robots increasingly take over manual labor from humans. WANG Zhao / AFP

Beijing cleaner Lin Meiqiong found her work a little easier the day she was paired with an unlikely new colleague -- a tall, wheeled robot with AI-powered tidying skills.

The 56-year-old and her white-and-silver partner, fitted with cameras and two mechanical claws, are part of a new human-robot cleaning service offered by Chinese household help platform 58.com.

It's a baby step towards a future espoused by tech evangelists in which robots increasingly take over manual labor from humans -- though at the moment, such services are largely a data-gathering exercise for companies and a novelty for curious customers.

"It's definitely different," Lin told AFP in between cleaning the kitchen and wiping down windows.

"I used to have to do everything myself," she said. "It's reduced the workload a bit."

The cleaning service, a collaboration between 58.com and Chinese robotics company X Square, costs 149 yuan ($22) for three hours and is available in Beijing and tech hub Shenzhen.

Helped into the apartment by an X Square engineer, the AI-operated Quanta X1 Pro robot uses its cameras to identify areas it could spruce up.

As Lin scrubbed the floor on her knees, it picked up rubbish and folded clothes strewn across a sofa.

Grasping a pair of dark grey trousers, it raised its upper body to stretch the fabric taut, before laying it flat and arranging it into neat halves.

The process took several minutes and resembled a child learning to fold clothes for the first time.

Future iterations of the robot will respond to voice commands and even be able to chat, said the engineer, Hu Bowen.

- 'Better than a lab' -

Around 200 households have booked the service since it was rolled out in March.

Tan Pei, who works in advertising and booked the robot to clean her Beijing flat, said she had chosen the service because she was interested to "see what it could do".

"Even though it's not that perfect, there are still parts of it that surprised me," such as folding a pair of trousers "quite well", she said.

China's robots have wowed audiences with fluid dancing and set-piece martial arts displays onstage, but their application and performance in real-life settings remains limited.

For companies like X Square, the logic of launching an imperfect service lies in data collection for so-called embodied artificial intelligence.

Unlike large language models trained on vast quantities of internet content, robots lack comparable real-world datasets.

"We don't have a robot internet yet," Christoforos Mavrogiannis from the University of Michigan told AFP.

"It is much more informative to put the robot out there and study what happens than staying forever in the lab."

X Square engineer Hu said he sends his robots to work in a "completely unfamiliar environment".

"That is very challenging, but this unfamiliar data is also very helpful for the robot's growth."

As investment into embodied AI booms, similar trials in China include robots directing traffic in cities like Hangzhou or working on factory floors.

On the domestic help front, firm GigaAI also plans to deploy 100 humanoid robots into households in central Wuhan this autumn for free home-service trials.

Investors have poured more than 57.7 billion yuan ($8.5 billion) into China's embodied AI industry so far this year, already soaring past the total for last year as a whole, according to business database ITjuzi.

- 'Very elementary stage' -

But a myriad of hurdles stand in the way of widespread deployment.

As the Quanta X1 Pro's clothes folding demonstrated, robots still can't match human dexterity.

"Even though many companies are working on building better hands and building autonomy for hands, we don't have that yet," the University of Michigan's Mavrogiannis said.

There are multiple regulatory issues even once the physical capability is there.

Privacy will become a big issue, as robots would have access to huge amounts of personal data.

"We don't know where that data is going, where it's located... who is looking at that information," said Valeria Alessandra Macalupu Chira from Queensland University of Technology.

The safety of clients and their homes is another unresolved issue.

"I think we are still at a very elementary stage," said Yang Jianfei from Singapore's Nanyang Technological University.

Robots currently require supervision by humans who can activate emergency stop functions, he noted, and there are not yet recognized industry-wide safety standards.

Experts agree broad adoption seems a long way off.

Asked whether she thought robots would revolutionize her industry, cleaner Lin did not seem too concerned.

"Compared with people, it's obviously still not quite there," she said. "After all, it's a robot."

Technology

Saudi Arabia Participates in GPAI Paris Meeting for First Time as Member

Saudi Arabia Participates in GPAI Paris Meeting for First Time as Member
TT
TT

Saudi Arabia Participates in GPAI Paris Meeting for First Time as Member

Saudi Arabia Participates in GPAI Paris Meeting for First Time as Member

Saudi Arabia, represented by the Saudi Data and Artificial Intelligence Authority (SDAIA), participated for the first time as a member of the Global Partnership on Artificial Intelligence (GPAI) during the partnership’s fifth plenary meeting, held at the Organization for Economic Co-operation and Development (OECD) headquarters in Paris from June 9–11, the Saudi Press Agency said on Thursday.

The event brought together member countries, experts, and AI policymakers from around the world to discuss the future of artificial intelligence and international cooperation in the field.

The Kingdom was represented at the meeting by Rehab Alarfaj, General Manager of Strategic Partnerships and Indices at SDAIA, who participated in sessions and discussions focused on AI governance, the implementation of the OECD AI Principles, and the future direction of the GPAI’s work.

Alarfaj stressed the importance of developing practical tools to translate AI principles into actionable, real-world applications. These tools should account for differences in national priorities and levels of institutional maturity among countries, while ensuring the principles remain globally consistent and locally applicable.