عربي English Türkçe اردو فارسى
Logo
Latest News
Business

Saudi Digital Experience Maturity Index Records 77%

The Digital Government Authority (DGA) said the indicator depends on three essential perspectives to measure the maturity of government platforms to achieve user satisfaction, improve the user experience, and enhance the mechanism for handling complaints and reports.
The Digital Government Authority (DGA) said the indicator depends on three essential perspectives to measure the maturity of government platforms to achieve user satisfaction, improve the user experience, and enhance the mechanism for handling complaints and reports.
TT
20
TT

Saudi Digital Experience Maturity Index Records 77%

The Digital Government Authority (DGA) said the indicator depends on three essential perspectives to measure the maturity of government platforms to achieve user satisfaction, improve the user experience, and enhance the mechanism for handling complaints and reports.
The Digital Government Authority (DGA) said the indicator depends on three essential perspectives to measure the maturity of government platforms to achieve user satisfaction, improve the user experience, and enhance the mechanism for handling complaints and reports.

The general indicator of the Digital Experience Maturity Index of Saudi government services recorded 77.26 percent at the professional level.

Five platforms achieved the highest rating: Absher with 85.59 percent, Tawakkalna and Ehsan with 82.76 and 80.83 percent, respectively, Sehhaty with 80.41 percent, and Najiz with 78.84 percent.

In June, Saudi Arabia launched a Digital Experience Maturity Index for 12 government services to improve people's experiences and increase their satisfaction.

The Digital Government Authority (DGA) said the indicator depends on three essential perspectives to measure the maturity of government platforms to achieve user satisfaction, improve the user experience, and enhance the mechanism for handling complaints and reports.

DGA explained that the Digital Experience Maturity Index is divided into emerging levels, followed by developed, empowered, advanced, and distinguished

DGA governor Ahmed al-Suwaiyan stated that the index aims to boost the digital experience, increase satisfaction, and improve interaction following the strategic directions of the digital government aiming to achieve Vision 2030 goals.

Suwaiyan stressed the importance of the digital government's contribution to achieving national goals by improving people's quality of life, facilitating business, boosting competitiveness, increasing government work efficiency, and bolstering the country's digital ranking in global indexes.

The Digital Experience Maturity Index of government services aims to open communication channels with the beneficiaries of digital government services and listen to the opinions and suggestions of over 18,000 beneficiaries.

The DGA regulates the digital government's platforms, websites, digital services, and government networks.

It also issues measurements, indicators, tools, and reports measuring government agencies' performance and capabilities in the digital government field.

Most Viewed

 
Business

China’s Economy Lags in July Under Pressure from Tariffs and a Weak Property Market

People ride scooters on a street in Beijing, China, 13 August 2025. (EPA)
People ride scooters on a street in Beijing, China, 13 August 2025. (EPA)
TT
20
TT

China’s Economy Lags in July Under Pressure from Tariffs and a Weak Property Market

People ride scooters on a street in Beijing, China, 13 August 2025. (EPA)
People ride scooters on a street in Beijing, China, 13 August 2025. (EPA)

China's economy showed signs of slowing in July as factory output and retail sales slowed and housing prices dropped further, according to data released Friday.

Uncertainty over tariffs on exports to the United States is still looming over the world's second-largest economy after President Donald Trump extended a pause in sharp hikes in import duties for 90 days, beginning Monday, following a 90-day pause that began in May.

As officials worked toward a broader trade agreement, China reported earlier that its exports surged 7.2% in July year-on-year, while its imports grew at the fastest pace in a year, as businesses rushed to take advantage of the truce in Trump's trade war with Beijing.

But that also reflected a lower base for comparison, and manufacturers have slowed investments, hiring and production as they watch to see what comes. Chinese manufacturers also have ramped up shipments to Southeast Asia, Africa and other regions to help offset lost business in the US.

Still, annual growth in industrial output fell to 5.7% in July from 6.8% in June, the National Bureau of Statistics said.

Investments in factory equipment and other fixed assets rose a meager 1.6% in January-July, compared with 2.8% growth in the first half of the year.

Property investments plunged 12% in the first seven months of the year, with residential housing investment dropping nearly 11%.

Prices for newly built housing in major cities fell 1.1%, as a prolonged downturn in the property industry lingered.

The meltdown in the housing market hit just as the COVID -19 pandemic began, sapping one of the economy's main drivers of growth and causing dozens of developers to default on their debts.

The crisis rippled throughout the economy, destroying jobs for millions of people.

The government has sought to ensure that most housing that was paid for gets built, but sales remain weak despite a series of moves meant to entice families into back into the market.

Since most Chinese families have their wealth tied up in property, the anemic housing market has been a major factor crimping consumer spending. In July, retail sales rose 3.7%, the slowest rate in seven months and down from a 4.8% increase in June.

The unemployment rate rose to 5.2% from 5% as university graduates began looking for work.

While consumer prices rose 0.4% in July from the month before, prices at the wholesale level slipped 3.6% from a year earlier in another indicator of relatively weak demand.