Google Cautions Against 'Hallucinating' Chatbots

A view of a sign above the entrance of the Google office, ahead of presentation of the detailed investment plan for Germany, in Berlin, Germany, August 31, 2021. REUTERS/Annegret Hilse
A view of a sign above the entrance of the Google office, ahead of presentation of the detailed investment plan for Germany, in Berlin, Germany, August 31, 2021. REUTERS/Annegret Hilse
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Google Cautions Against 'Hallucinating' Chatbots

A view of a sign above the entrance of the Google office, ahead of presentation of the detailed investment plan for Germany, in Berlin, Germany, August 31, 2021. REUTERS/Annegret Hilse
A view of a sign above the entrance of the Google office, ahead of presentation of the detailed investment plan for Germany, in Berlin, Germany, August 31, 2021. REUTERS/Annegret Hilse

The boss of Google's search engine warned against the pitfalls of artificial intelligence in chatbots in a newspaper interview published on Saturday, as Google parent company Alphabet battles to compete with blockbuster app ChatGPT.

"This kind of artificial intelligence we're talking about right now can sometimes lead to something we call hallucination," Prabhakar Raghavan, senior vice president at Google and head of Google Search, told Germany's Welt am Sonntag newspaper.

"This then expresses itself in such a way that a machine provides a convincing but completely made-up answer," Raghavan said in comments published in German. One of the fundamental tasks was keeping this to a minimum, he added, according to Reuters.

Google has been on the back foot after OpenAI, a startup Microsoft is backing with around $10 billion, in November introduced ChatGPT, which has since wowed users with its strikingly human-like responses to user queries.

Alphabet Inc introduced Bard, its own chatbot, earlier this week, but the software shared inaccurate information in a promotional video in a gaffe that cost the company $100 billion in market value on Wednesday.

Alphabet, which is still conducting user testing on Bard, has not yet indicated when the app could go public.

"We obviously feel the urgency, but we also feel the great responsibility," Raghavan said. "We certainly don't want to mislead the public."



Elon Musk's AI Chatbot Grok Gets an Update, Starts Sharing Antisemitic Posts

xAI and Grok logos are seen in this illustration taken, February 16, 2025. REUTERS/Dado Ruvic/Illustration
xAI and Grok logos are seen in this illustration taken, February 16, 2025. REUTERS/Dado Ruvic/Illustration
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Elon Musk's AI Chatbot Grok Gets an Update, Starts Sharing Antisemitic Posts

xAI and Grok logos are seen in this illustration taken, February 16, 2025. REUTERS/Dado Ruvic/Illustration
xAI and Grok logos are seen in this illustration taken, February 16, 2025. REUTERS/Dado Ruvic/Illustration

Elon Musk's artificial intelligence company said Wednesday that it's taking down “inappropriate posts" made by its Grok chatbot, which appeared to include antisemitic comments that praised Adolf Hitler.

Grok was developed by Musk’s xAI and pitched as alternative to “woke AI” interactions from rival chatbots like Google’s Gemini, or OpenAI’s ChatGPT.

Musk said Friday that Grok has been improved significantly, and users “should notice a difference.”

Since then, Grok has shared several antisemitic posts, including the trope that Jews run Hollywood, and denied that such a stance could be described as Nazism.

“Labeling truths as hate speech stifles discussion,” Grok said.

It also appeared to praise Hitler, according to screenshots of a post that has now apparently been deleted.

“We are aware of recent posts made by Grok and are actively working to remove the inappropriate posts,” the Grok account posted early Wednesday, without being more specific.

"Since being made aware of the content, xAI has taken action to ban hate speech before Grok posts on X. xAI is training only truth-seeking and thanks to the millions of users on X, we are able to quickly identify and update the model where training could be improved.

Also Wednesday, a court in Türkiye ordered a ban on Grok after it spread content insulting to Turkish President and others.

The pro-government A Haber news channel reported that Grok posted vulgarities against Turkish President Recep Tayyip Erdogan, his late mother and well-known personalities. Offensive responses were also directed toward modern Türkiye's founder, Mustafa Kemal Atatürk, other media outlets said.

That prompted the Ankara public prosecutor to file for the imposition of restrictions under Türkiye's internet law, citing a threat to public order. A criminal court approved the request early on Wednesday, ordering the country’s telecommunications authority to enforce the ban.

It's not the first time Grok's behavior has raised questions.

Earlier this year the chatbot kept talking about South African racial politics and the subject of “white genocide” despite being asked a variety of questions, most of which had nothing to do with the country. An “unauthorized modification” was behind the problem, xAI said.