Technology companies don’t tend to look backward. Reminiscing is for old fogy companies; new economy superstars look ahead. Lately, however, Facebook Inc. has been reaching into its past to inspire outsiders’ confidence in its future. The company’s historical musings feel forced and off base. …

As in any relationship between people, once a company loses the trust of its customers, there is a long, lingering period of suspicion that the company will do something egregious again. There is suspicion that greedy banks will take on too much risk again. That Chipotle will make customers…

I am constantly amused that some of the world’s richest companies pretend they aren’t trying to make money. The Wall Street Journal had a smart article on Wednesday about why Apple Inc. is selling the two more expensive of its three new iPhone models five weeks ahead of the lower-priced version…

That’s what many of Facebook Inc.’s investors — and I — have spent the last 18 hours wondering. On Wednesday, the company posted disappointing figures for second-quarter revenue, user growth and profits. Executives also warned that Facebook’s rapid rate of revenue growth would become relatively…

Some smart analysts recently urged calm about the eye-popping stock market values of a handful of U.S. technology superstars, including Apple Inc. and Amazon.com Inc. The gist is that their lofty share prices don't indicate a worrisome, late 1990s-like overvaluation, but largely reflect these…

Facebook Inc. didn’t learn from the last two years of internet scandals. The company’s Instagram app announced on Wednesday a YouTube-like video hangout called IGTV, which I suspect is going to be a hit. Instagram has quickly become a go-to digital home base for younger people and is on its way…

I’ve been writing about the technology industry for much of this decade, and now I have an awkward admission: I've fallen out of love with technology. I've never been a gadget nerd, but I also remember vividly the first time I tried the original iPod and YouTube and wondered why these magical…