National Center for Privatization CEO: Privatization to Contribute in Developing Saudi Economy

A general view of Riyadh, Saudi Arabia. (Reuters)
A general view of Riyadh, Saudi Arabia. (Reuters)
TT
20

National Center for Privatization CEO: Privatization to Contribute in Developing Saudi Economy

A general view of Riyadh, Saudi Arabia. (Reuters)
A general view of Riyadh, Saudi Arabia. (Reuters)

Turki Abdulaziz al-Hokail, CEO of the National Center For Privatization & PPP (NCP), stated that privatization processes would contribute in developing the national economy and increasing the kingdom’s competency on the international level.

“Privatization would raise internal efficiency and productivity, enabling the kingdom to employ its human and material resources. This would boost the global competitive characteristics of Saudi Arabia,” said Hokail.

During his interview with Asharq Al-Awsat newspaper, he stated that the NCP is dedicated to carrying out its mission and creating an environment that urges expansion in the private sector via sustainable contribution in the national economy.

He noted that the center is “an effective member within an integral system that aims at completing privatization processes and achieving Saudi Vision 2030.”

Responding to a question on how the NCP contributes in achieving Saudi Vision 2030, Hokail replied that the vision is based on comprehensive efforts exerted by the state to update the Saudi economy via reviving the private sector, diversifying the sustainable economy, privatization, reforming labor market and capital markets, along with other basic components.

“These processes would contribute in enhancing the efficiency and performance levels of bodies that will be privatized. This would positively affect services that go in line with the needs of citizens and residents, increase job opportunities, diversify services and products and create a competitive environment. All these represent the basics of Saudi Vision 2030,” he explained.

Hokail stressed that the NCP works in partnership with all related bodies on implementing a package of privatization initiatives.

Speaking on the steps taken in the privatization process, he explained that a strategy is first devised for the sector to be privatized. Organizational, technical and institutional readiness are then ensured before deals are signed though holding and managing exhibitions and introductory events and programs with investors.

High-level of governance is being applied by the center through a long list of procedures and obligations that were determined to ensure the implementation of governance, he added.



Gulf States Accelerate Adoption of Unified Digital Government Platforms

A Tawakkalna app events in Saudi Arabia (Asharq Al-Awsat)
A Tawakkalna app events in Saudi Arabia (Asharq Al-Awsat)
TT
20

Gulf States Accelerate Adoption of Unified Digital Government Platforms

A Tawakkalna app events in Saudi Arabia (Asharq Al-Awsat)
A Tawakkalna app events in Saudi Arabia (Asharq Al-Awsat)

Gulf governments are moving swiftly to leverage modern technology in reshaping citizen-government relations, with a strong push toward digital transformation and more efficient, user-centric public services.

At the forefront of this shift are unified government applications that constitute comprehensive digital platforms that combine smart technology with seamless usability.

According to a recent study by Strategy& Middle East, a member of the PwC network, these platforms are no longer optional but have become strategic necessities.

The study, titled “Unified Government Apps: Smart Choices for Services and Cost Control,” highlights that citizens and residents can now complete services such as issuing birth certificates, renewing business licenses, or applying for social support within minutes, without physically visiting a government office.

Tawakkalna: A Saudi Model

Saudi Arabia’s Tawakkalna app, originally launched as a health tool during the COVID-19 pandemic, has since evolved into a comprehensive digital gateway offering over 1,100 government services.

Dr. Esam Al-Wagait, Director of the National Information Center at the Saudi Data and Artificial Intelligence Authority (SDAIA), noted the Kingdom’s aim to build a proactive digital government powered by AI.

“We are creating an integrated system that uses advanced technology to predict citizen needs and deliver personalized experiences aligned with smart and sustainable city goals,” he said.

Engineer Saleh Mosaibah, Deputy Director of the National Information Center, added that unified platforms enhance inter-agency collaboration, reduce operational costs, strengthen cybersecurity, and boost Saudi Arabia’s regional and global competitiveness.

Challenges and Solutions

Despite progress, the study noted operational and technical challenges remain, particularly around user expectations for faster, smoother service. Repeated logins and redundant data entry were identified as key obstacles.

Engineer Hani Zein, Partner at Strategy& Middle East, stressed the need for seamless, single-entry platforms powered by artificial intelligence.

“Unified interfaces are the future. They improve service delivery, enhance quality of life, and align with Gulf digital transformation goals,” he said.

Investment and Private Sector Integration

Experts stress that building such applications requires significant investment in IT infrastructure, data integration, and cybersecurity. “These are not just tech expenses, they are investments in smarter, more cost-efficient governance,” said Mosaibah.

The private sector also presents growth opportunities. Licensed companies could offer services through government platforms for a fee, or strategic partnerships could bring in private funding and innovation without straining public budgets.

Building a Sustainable Model

To ensure sustainability, Zein recommends a three-pillar approach: an agile operational model inspired by startups, strong legal and financial frameworks, and robust risk management systems. These foundations, he said, enable governments to move quickly, innovate freely, and maintain public trust.

With the right strategy, Zein and Mosaibah believe Saudi Arabia is well-positioned to set global standards for integrated digital government, offering a world-class experience for citizens and residents alike.