Mastercard: Digital Payments Increase Growth of SMEs in Middle East, Africa

The inaugural Mastercard Middle East and Africa (MEA) SME Confidence Index found that 78 percent of SMEs in the retail sector are optimistic about the next 12 months. (Reuters file photo)
The inaugural Mastercard Middle East and Africa (MEA) SME Confidence Index found that 78 percent of SMEs in the retail sector are optimistic about the next 12 months. (Reuters file photo)
TT

Mastercard: Digital Payments Increase Growth of SMEs in Middle East, Africa

The inaugural Mastercard Middle East and Africa (MEA) SME Confidence Index found that 78 percent of SMEs in the retail sector are optimistic about the next 12 months. (Reuters file photo)
The inaugural Mastercard Middle East and Africa (MEA) SME Confidence Index found that 78 percent of SMEs in the retail sector are optimistic about the next 12 months. (Reuters file photo)

Small and Medium Enterprise (SME) confidence across most sectors is on the rise, even though different sectors were exposed to and impacted in diverging ways to the extensive changes of the COVID-19 pandemic, according to the latest Mastercard research.

The inaugural Mastercard Middle East and Africa (MEA) SME Confidence Index found that 78 percent of SMEs in the retail sector are optimistic about the next 12 months.

“Confidence levels were highest among retail businesses, slightly ahead of other sectors, like food and beverage, entertainment, construction, and manufacturing,” it found.

In addition, 70 percent of SMEs in retail are projecting revenues that will either grow or hold steady. Half of the companies are projecting an increase.

According to the study, many regional economies gradually enter the normalization and growth phase, and social restrictions continue to ease.

SMEs in the MEA region’s retail sector have identified training and upskilling staff (55 percent), acceptance of digital payments (49 percent), better data and insights (49 percent), and easier access to finance (49 percent) as the top drivers for growth.

The results highlight the opportunities for small businesses that arise from internal transformations and industry regulations and trends.

Ensuring that SMEs have all the support they need to go digital and grow digital is a crucial focus for Mastercard.

“The company works closely with the government, financial organizations, and the wider business community to create opportunities for the small business sector,” said the study.

Reducing small businesses’ dependence on cash through digital payments acceptance has played a significant factor in getting paid and maintaining revenues.

Mastercard has pledged $250 million and committed to connecting 50 million micros, small and medium-sized businesses globally to the digital economy by 2025 using its technology, network, expertise, and resources to support the company’s goal of building a more sustainable and inclusive digital economy.

“Mastercard is focused on connecting 25 million women entrepreneurs,” added the study.

Executive Vice President, Market Development, Middle East and Africa, Mastercard, Amnah Ajmal, indicated that SMEs are vital to the diversity of economies and economic recovery.

The MEA retail sector’s SMEs have shown resilience by prioritizing best practices and internalizing the power of digital, both in-store and online, through contactless and e-commerce.

“As their digital transformation successes increase adoption in other sectors, the whole ecosystem benefits by sustainably driving commerce forward into a future of growth,” she said.

According to the study, growing confidence levels in digital as a business imperative is tied to a deeper understanding and broader recognition among SMEs of the advantages that result from a growing digital economy.

When asked about the most significant benefits of a cash-free economy to their businesses, SMEs in retail stated faster access to revenues with 50 percent and ease of not processing cash with 47 percent, but specifically also mentioned less potential for fraud with 45 percent.

Most retail businesses in the region say they now need support to access a broader range of financial services of about 55 percent.

“SMEs in this sector also want support managing or upskilling teams (49%) and effective regulatory support from the government (48%).”

Furthermore, new payments methods are gaining ground, and 9 in 10 shoppers would consider purchasing an emerging payment technology over the next year, including cryptocurrency, biometrics, contactless, QR codes, digital wallets, and wearables.



Egypt Seeks Faster Progress on Libya Gas, Refining and Power Projects

Egyptian Foreign Minister Badr Abdelatty speaks during a press conference with Minister of Information Diaa Rashwan (not pictured) in Cairo, Egypt, March 25, 2026. (Reuters)
Egyptian Foreign Minister Badr Abdelatty speaks during a press conference with Minister of Information Diaa Rashwan (not pictured) in Cairo, Egypt, March 25, 2026. (Reuters)
TT

Egypt Seeks Faster Progress on Libya Gas, Refining and Power Projects

Egyptian Foreign Minister Badr Abdelatty speaks during a press conference with Minister of Information Diaa Rashwan (not pictured) in Cairo, Egypt, March 25, 2026. (Reuters)
Egyptian Foreign Minister Badr Abdelatty speaks during a press conference with Minister of Information Diaa Rashwan (not pictured) in Cairo, Egypt, March 25, 2026. (Reuters)

Egypt aims to accelerate energy projects with Libya, including gas pipeline links, refining of Libyan crude in Egypt and an electricity interconnection, Egyptian Foreign Minister Badr Abdelatty said late on Saturday.

Abdelatty's comments were in ‌a ministry ‌statement after a meeting ‌with ⁠Libya’s acting oil ⁠and gas minister Khalifa Abdulsadek in Tripoli.

Abdelatty also ‌called for cooperation on petroleum products and the completion of projects to refine Libyan ‌oil in Egypt and re-export it, the statement said, ⁠adding ⁠that Abdulsadek had said that Libya would continue implementing existing projects and would visit Cairo soon to continue technical talks with Egypt’s petroleum and electricity ministers.

The statement did not provide details on costs or the status of the projects.


GCC: Railway Agreement Sets Joint Framework for Project Implementation and Operation

GCC transport ministers pose for a group photo following the 27th committee meeting in Kuwait. (GCC Railway Authority)
GCC transport ministers pose for a group photo following the 27th committee meeting in Kuwait. (GCC Railway Authority)
TT

GCC: Railway Agreement Sets Joint Framework for Project Implementation and Operation

GCC transport ministers pose for a group photo following the 27th committee meeting in Kuwait. (GCC Railway Authority)
GCC transport ministers pose for a group photo following the 27th committee meeting in Kuwait. (GCC Railway Authority)

Jasem Albudaiwi, secretary-general of the Gulf Cooperation Council (GCC), said on Sunday that the signing of the General Agreement on the GCC Railway Project marked an important step toward establishing an integrated regional transport network.

He said the network would facilitate the movement of citizens and residents, ease freight transport, boost intra-GCC trade efficiency and strengthen member states’ economic competitiveness and the region’s position in regional and international trade.

Albudaiwi's remarks came at the signing ceremony in the Bahraini capital, Manama, on Sunday, held under the patronage and in the presence of Bahrain’s Crown Prince and Prime Minister Salman bin Hamad Al Khalifa.

He said the project reflected the GCC’s shared ambition to connect member states and improve mobility and trade by linking their economic and industrial hubs, ports and logistics centers.

He added that the project would create opportunities for safe, reliable, affordable and environmentally friendly transport services that meet development needs, serve the aspirations of future generations and strengthen economic integration among GCC states.

Albudaiwi said the agreement sets a common framework for member states to implement and operate the project in coordination with their national railway networks, while establishing mechanisms and a timetable to accelerate its completion.

Albudaiwi praised GCC leaders and transport ministers for their support of strategic regional projects, thanking Bahrain’s crown prince and prime minister for hosting the signing ceremony and officials for advancing the railway project.


Mega Projects Drive Growth for Saudi Small and Medium Factories

A factory in Madinah’s industrial city. (SPA)
A factory in Madinah’s industrial city. (SPA)
TT

Mega Projects Drive Growth for Saudi Small and Medium Factories

A factory in Madinah’s industrial city. (SPA)
A factory in Madinah’s industrial city. (SPA)

Mega projects in Saudi Arabia are offering increasing opportunities for small and medium-sized factories to expand their businesses and integrate into local supply chains. This shift is accompanied by growing demand for industrial products and auxiliary services, including transport, warehousing, maintenance, and engineering services.

This demand has the potential to broaden the domestic manufacturing base, enabling factories to scale up capacity and upgrade their products rather than limiting their operations to meeting existing market needs. However, capitalizing on these opportunities remains contingent on the factories' ability to overcome financing and liquidity challenges, secure qualification from major corporations, and meet strict requirements for volume, specifications, and delivery schedules.

Experts speaking to Asharq Al-Awsat noted that integrating small and medium-sized industrial enterprises into supply chains requires tailoring opportunities to match their actual capacities. They also stressed the need to develop financing solutions that assist these companies in executing contracts, alongside creating avenues for them to build a track record that qualifies them to compete for larger orders.

A worker at a factory in Saudi Arabia. (SPA)

Mega projects expand domestic demand base

Dr. Abdullah Al-Salloum, a finance professor at Imam Mohammad Ibn Saud Islamic University, stated that small and medium-sized enterprises represent roughly 90 percent of global businesses, provide 60 to 70 percent of employment, and account for about 50 percent of the world's GDP.

Strengthening their role in industrial activity remains a primary developmental objective, he added.

He explained that Saudi Arabia is working to expand the contribution of these enterprises by developing the regulatory environment and national industrial strategies, improving logistics services, and reducing investment risks, as well as stimulating demand for local products through mega projects, value chains, procurement, and local content programs.

Al-Salloum added that the industrial ecosystem provides financing solutions and demand guarantees for national products, alongside qualification and operational support programs. He cited the industrial business accelerator affiliated with the Public Investment Fund, which he said received 350 applications over the past year.

These initiatives offer domestic manufacturing an opportunity to strengthen its presence in the local market and leverage that footing to expand into regional and international markets, he remarked.

The participation of small and medium-sized enterprises in the supply chains of mega projects is not limited to factories producing goods, but extends to supporting activities and services, such as transport, warehousing, maintenance, and engineering services, thereby expanding the base of beneficiaries from investment spending, he said.

The higher the capacity of local industry to meet the needs of these projects, the greater the share of spending that remains within the national economy, he explained.

He cited as an example the spending of the PIF and its subsidiaries on local content, which reached 207 billion riyals ($55.2 billion) during 2024, according to an announcement by the fund's governor, Yasir Al-Rumayyan. He explained that while this figure is not exclusive to small and medium enterprises or industrial factories, it reflects the volume of demand that local factories can leverage to expand their businesses and develop their products.

Visitors at the 2025 Saudi Industrial Expo. (Saudi Made)

Al-Salloum explained that recurring orders help factories raise their capacity utilization rates and distribute fixed costs across a larger number of units, thereby improving efficiency and enabling them to invest in equipment, technologies, and workforce training. It also provides them with a supply track record and practical experience that can be leveraged to attract new clients both within Saudi Arabia and abroad.

He said that reducing reliance on imports is linked to the capacity of local industry to produce a wider range of goods, components, and services that were previously imported, increasing domestic value-added, while acknowledging the continued need for certain imports during the initial stages of industrial development.

Al-Salloum added that the expansion of domestic production creates jobs across multiple fields, including technicians, engineers, and workers in quality control, operations, and maintenance.

The sustainability of these jobs depends on the factories' capacity to diversify their client base and avoid relying on a single project or entity, he remarked.

Liquidity and demand continuity present challenges for factories

Consulting engineer Abdulaziz Aba Arrous, CEO of A&BC for Safety Tools and Materials Manufacturing, stated that while the Saudi industrial sector has received government support and incentives that helped boost confidence in investment and expansion, factories still face daily challenges related to liquidity and demand continuity.

He explained that executing a large order requires the factory to purchase raw materials and pay wages and production costs before collecting its dues, creating a financing gap between the start of implementation and receiving the supply value. Furthermore, scaling up production capacity demands investment in equipment and recruiting qualified technical labor, as well as bearing continuous operational obligations.

Clarity regarding future demand, the availability of long-term contracts, and the regular settlement of dues are factors that help enterprises plan, expand, and utilize available support and incentives, rather than operating under intermittent orders that make it difficult to determine production and investment needs, he continued.

Aba Arrous said that opportunities for small and medium-sized factories to enter the supply chains of mega projects exist, but they vary depending on the nature of the product, the volume of demand, and the factory's ability to commit to specifications, quantities, and delivery schedules.

He added that the "Etimad" platform allows enterprises to view government tenders, while the preference for national products, in accordance with applicable regulations, contributes to boosting the competitiveness of local factories. However, the challenge with major corporations often begins at the stage of registration and qualification as an approved supplier, prior to accessing an actual supply opportunity.

Aba Arrous explained that while a factory may possess a quality product and adequate production capacity, it often faces lengthy qualification procedures, or orders with volumes and payment terms that exceed its financial capabilities. Therefore, he highlighted the importance of awarding small and medium-sized enterprises initial orders tailored to their capacities, with the volume of business scaling up based on execution quality and adherence to delivery schedules.

This approach allows the factory to prove its capability while enabling the buyer to assess its actual performance, he noted.

Qualification and financing requirements determine expansion opportunities

Regarding the obstacles preventing factories from securing supply contracts, Al-Salloum stated that financing challenges, production capacity, qualification requirements, and contract accessibility are interconnected.

A factory may possess a quality product but lack the experience necessary to qualify as a supplier, or it may secure a contract without having sufficient liquidity to execute it, he explained.

He pointed to the PIF's announcement in September 2026 of the launch of the "Tawreed" company, aimed at providing supply chain financing products, including early payment against approved invoices. He said that while these solutions can improve cash flows for factories, they do not replace the need for pre-invoice financing, which is essential for the enterprise to purchase raw materials and commence production.

Quality, safety, and compliance requirements are essential, but experience, financial solvency, and guarantee demands should align with the contract size and the nature of its risks, preventing qualification criteria from becoming a barrier to smaller factories, he added.

He also called for providing these enterprises with opportunities to prove their capabilities through smaller orders before moving to larger contracts.

A view inside of a Saudi factory. (Vision 2030)

For his part, Aba Arrous explained that small and medium-sized factories are capable of supplying various products to mega projects, including metal products, electrical components, packaging materials, and safety equipment, alongside maintenance services and custom manufacturing.

He noted that his company operates in the field of industrial safety equipment, and its products include personal protective equipment for industrial sector workers, such as flame- and heat-resistant clothing and cut-resistant gloves, whose specifications are determined according to the nature of the hazards and usage requirements.

He added that the proximity of local factories to clients gives them an advantage in monitoring their needs, managing variations in quantities and sizes, and responding to required modifications, compared to direct imports which may take longer in some cases. This proximity helps in developing products and building ongoing supply relationships with clients.

Client diversification ensures sustainable growth

Al-Salloum stressed that overreliance on mega projects or government initiatives could expose enterprises to single-customer concentration risks, making productivity improvements, cost controls, and customer base diversification essential for business sustainability, rather than tying the factory's future to specific contracts or a single entity.

The most significant developmental impact of small and medium factories participating in these projects extends to building more productive enterprises, developing worker skills, and forming a baseline of competitive national products, enabling local industry to sustain itself and grow after the projects conclude, he said.