Damascus: ‘Pandora’s Box’ Opens for Its People and the World

Damascenes’ vitality quickly returns to the heart of Damascus (Asharq Al-Awsat)
Damascenes’ vitality quickly returns to the heart of Damascus (Asharq Al-Awsat)
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Damascus: ‘Pandora’s Box’ Opens for Its People and the World

Damascenes’ vitality quickly returns to the heart of Damascus (Asharq Al-Awsat)
Damascenes’ vitality quickly returns to the heart of Damascus (Asharq Al-Awsat)

Visitors to Damascus today can’t miss the city’s busy, fast-paced rhythm. Traffic jams clog the main entrances, intersections, and markets, while schoolchildren dart around their parents, backpacks in hand, at the end of the school day. These scenes bring a sense of normalcy, showing that daily life continues despite the challenges.

Cars with license plates from across Syria—Raqqa, Homs, and Idlib—mix with Damascus vehicles at intersections and working traffic lights. “This is new for us,” said a local. “We didn't see cars from these areas before.”

Amid the congestion, as drivers jostled for space, the man joked: “An Idlib plate now means ‘government car’—we’d better make way.”

With traffic police largely absent, a few members of Hayat Tahrir al-Sham have stepped in at key intersections to direct the flow. Still, residents seem to manage on their own, relying on self-organization.

As night fell, parks, cafes, and the bustling Shaalan Street in Damascus filled with families and young people. Crowds moved between juice stands, sandwich shops, and shisha cafes, many with foreign or English-inspired names.

The famed adaptability of locals is evident in small but significant changes. People quickly adjusted to using foreign and Arab currencies, garbage collection resumed swiftly, and even rules for non-Syrians buying SIM cards were amended.

Previously, foreigners had to register with an entry stamp and local address. Now, with Syrian border controls relaxed and monitoring left to the Lebanese side, new measures ensure SIM cards remain traceable without complicating the process.

The “revolution flag” now covers private cars, taxis, and shop entrances in Damascus. Many stores are offering discounts on clothing and shoes to celebrate “victory,” while street vendors eagerly sell the new flag, urging people to buy it with cheers and congratulations.

It’s unclear who genuinely supports the change and who is simply going along to stay safe, especially among small business owners. What is certain, however, is that public spaces have moved on.

From the Lebanese border to the heart of Damascus, slogans praising Assad and the “eternity” he symbolized have been wiped away.

Posters and billboards have appeared across Damascus, especially in Umayyad Square, with messages like “Syria is for all Syrians” and “Time to build a better future.” The slogans call for unity and a shared future for all citizens.

It’s unclear if this is part of an organized campaign by Hayat Tahrir al-Sham or just political improvisation.

Umayyad Square, now a “revolutionary site,” draws crowds day and night, eager to take photos near the historic monument and the abandoned statue of Hafez al-Assad. The scene speaks volumes about untold stories.

Once a key landmark of Damascus, the square is now Syria’s gateway to the world. Syrians from inside and outside the country flood social media with joyful images, while journalists and TV teams from around the globe report in multiple languages.

The atmosphere feels like the opening of “Pandora’s Box,” revealing both the good and the bad.

Journalists in the square, whom you later find in small local restaurants and hotel lobbies, bring to mind post-2003 Baghdad—another capital at a historic turning point, filled with people and emotions.

Like Baghdad, hotel lobbies here are full of contradictions, with journalists playing just a small role.

In these grand spaces, diplomats, UN staff, and translators sit alongside businessmen and contractors eager to capitalize on economic opportunities. While Damascus itself hasn't changed much, its need for basic services, especially electricity, is huge. Entire neighborhoods have been destroyed, with forced displacement, hunger, and fear almost touching the city's hotels and restaurants.

In these hotels, which have become a microcosm of Syrian society, Damascenes are meeting for the first time faction leaders and fighters from the north. Many of them, due to their circumstances, had never seen the capital or entered a hotel.

Their sense of victory is clear, but so is the confusion in their eyes and actions. For example, one might hesitate in an elevator, unsure whether to step out or stay, then greet you politely while avoiding eye contact.

In their military uniforms, with visible weapons and long beards, the fighters stand out in these historic hotels, with their elegant decor and refined staff.

This contrasts sharply with the ordinary Damascenes who visit hotel cafes and restaurants simply for peace and privacy. The fighters bridge the gap with their serious, guarded demeanor, though it softens with a joke from a friend.

Locals feel their “bubble” has burst, and their way of life has changed forever. Yet, most agree that nothing will be worse or last longer than what they’ve already experienced.



Syrians Face Horror, Fearing Loved Ones May Be in Mass Graves

People search for human remains at a trench believed to be used as a mass grave on the outskirts of Damascus - AFP
People search for human remains at a trench believed to be used as a mass grave on the outskirts of Damascus - AFP
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Syrians Face Horror, Fearing Loved Ones May Be in Mass Graves

People search for human remains at a trench believed to be used as a mass grave on the outskirts of Damascus - AFP
People search for human remains at a trench believed to be used as a mass grave on the outskirts of Damascus - AFP

After losing hope of finding his two brothers among those freed from Syrian jails, Ziad Alaywi was filled with dread, knowing there was only one place they were likely to be: a mass grave.

"We want to know where our children are, our brothers," said the 55-year-old standing by a deep trench near Najha, southeast of Damascus.

"Were they killed? Are they buried here?" he asked, pointing to the ditch, one of several believed to hold the bodies of prisoners tortured to death.

International organizations have called these acts "crimes against humanity".

Since the fall of Bashar al-Assad's regime on December 8 and the takeover by an Islamist-led opposition alliance, families across Syria have been searching for their loved ones.

"I've looked for my brothers in all the prisons," said the driver from the Damascus suburbs, whose siblings and four cousins were arrested over a decade ago.

"I've searched all the documents that might give me a clue to their location," he added, but it was all in vain.

Residents say there are at least three other similar sites, where diggers were frequently seen working in areas once off-limits under the former government.

- 'Peace of mind' -

The dirt at the pit where Alaywi stands looks loose, freshly dug. Children run and play nearby.

If the site was investigated, "it would allow many people to have peace of mind and stop hoping for the return of a son who will never return", he said.

"It's not just one, two, or three people who are being sought. It's thousands."

He called on international forensic investigators to "open these mass graves so we can finally know where our children are."

Many Syrians who spoke to AFP in recent days expressed disappointment at not finding their loved ones in the prisons opened after the takeover by Hayat Tahrir al-Sham (HTS).

A few kilometres (miles) from Najha, a team of about 10 people, most in white overalls, was transferring small white bags into larger black ones with numbers.

Syrian Civil Defense teams have received numerous calls from people claiming to have seen cars dumping bags by the roadside at night. The bags were later found to contain bones.

"Since the fall of the regime, we've received over 100 calls about mass graves. People believe every military site has one," said civil defence official Omar al-Salmo.

- Safeguard evidence -

The claim isn't without reason, said Salmo, considering "the few people who've left prisons and the exponential number of missing people."

There are no official figures on how many detainees have been released from Syrian jails in the past 10 days, but estimates fall far short of the number missing since 2011.

In 2022, the Syrian Observatory for Human Rights monitor estimated that more than 100,000 people had died in prison, mostly due to torture, since the war began.

"We're doing our best with our modest expertise," said Salmo. His team is collecting bone samples for DNA tests.

On Tuesday, Human Rights Watch urged the new Syrian authorities to "secure, collect and safeguard evidence, including from mass grave sites and government records... that will be vital in future criminal trials".

The rights group also called for cooperation with the International Committee of the Red Cross, which could "provide critical expertise" to help safeguard the records and clarify the fate of missing people.

Days after Assad's fall, HRW teams visiting Damascus's Tadamun district, the site of a massacre in April 2013, found "scores of human remains".

In Daraa province, Mohammad Khaled regained control of his farm in Izraa, seized for years by military intelligence.

"I noticed that the ground was uneven," said Khaled.

"We were surprised to discover a body, then another," he said. In just one day, he and others including a forensic doctor exhumed a total of 22 bodies.