The Egypt national team said a Dallas police officer pushed their director Ibrahim Hassan and player Trezeguet on Friday, as the two were attempting to take a photo with a World Cup fan.
Local media said the incident happened at the team hotel.
The Egyptian team were playing Australia in the round of 32 on Friday in Dallas at the tournament co-hosted by Canada, Mexico and the United States, Reuters reported.
"A man and his son went to take a photo with Ibrahim Hassan and Trezeguet, and the national team's director approved the request," Egypt's national team media officer Mohamed Morad told Reuters.
"However, a security officer intervened and pushed the fan, as well as Trezeguet and Ibrahim Hassan, even though the player and the team director were in their designated area. Ibrahim then asked the security officer to deal with the fan in a normal manner."
The Dallas Police Department said it was aware of a video circulating on social media showing a heated interaction involving one of its officers.
"The Dallas Police Department responded to an area hotel at the request of hotel security regarding an individual without event credentials attempting to gain access," said a statement posted to social media.
"It was later learned that the individuals weren’t displaying credentials properly which is a requirement.
"The situation was resolved on scene, and DPD met with representatives of the team to address their concerns. The matter has since been resolved."
