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UAE Government Launches AI-powered Chatbot Platform

The platform was designed to address a wide range of inquiries and requests, from simple information to more complex service inquiries. WAM
The platform was designed to address a wide range of inquiries and requests, from simple information to more complex service inquiries. WAM
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UAE Government Launches AI-powered Chatbot Platform

The platform was designed to address a wide range of inquiries and requests, from simple information to more complex service inquiries. WAM
The platform was designed to address a wide range of inquiries and requests, from simple information to more complex service inquiries. WAM

The “U-Ask” platform, a unified AI-powered chatbot for government services, is now available on the official portal of the UAE Government, Emirates News Agency (WAM) reported Tuesday.

Using generative AI technology, the platform allows users to access information about government services in one place in both Arabic and English, including service requirements, relevant information based on their preferences, and direct links for applications, WAM said.

Ohood bint Khalfan Al Roumi, Minister of State for Government Development and The Future and Chairperson of the Higher Committee for Government Digital Transformation, said the platform would enable the Committee to achieve its goal of advancing the government’s digital efforts, integrating and coordinating its projects, and improving the efficiency of its systems.

Al Roumi added that the UAE Government’s digital system is constantly being improved by the committee, which involves upgrading relevant infrastructure and systems in line with its pledge to offer streamlined services that meet people’s needs.

Chief of Government Services for the UAE Government Mohamed bin Taliah said users could easily and flexibly access government services through the chatbot platform.

The UAE government aims to provide a smoother, simpler user experience, he added, noting that government services in the UAE serve different groups and sectors both inside and outside the country, and this 24/7 information and support service is a new step for the UAE’s global leadership in providing the best government services.

The platform was designed to address a wide range of inquiries and requests, from simple information to more complex service inquiries. It also provides comprehensive answers, including basic information and available ways to apply for services.

The platform was developed in partnership with Microsoft and PwC Middle East and can provide personalized recommendations and suggestions based on users' preferences and previous interactions.

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Technology

Ubisoft Unveils Sweeping Restructuring, Updates Targets

The Ubisoft logo is seen at the Paris Games Week (PGW), a trade fair for video games in Paris, France, October 27, 2024. (Reuters)
The Ubisoft logo is seen at the Paris Games Week (PGW), a trade fair for video games in Paris, France, October 27, 2024. (Reuters)
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Ubisoft Unveils Sweeping Restructuring, Updates Targets

The Ubisoft logo is seen at the Paris Games Week (PGW), a trade fair for video games in Paris, France, October 27, 2024. (Reuters)
The Ubisoft logo is seen at the Paris Games Week (PGW), a trade fair for video games in Paris, France, October 27, 2024. (Reuters)

French video game publisher Ubisoft will undergo a reorganization, splitting the company into five creative divisions, it said on Wednesday while also revising its financial outlook.

The revamp, set to commence in early April, divides Ubisoft into five units focusing on specific game genres. The company also announced the cancellation of six games, including a "Prince of Persia" remake and three unannounced titles, alongside delays to seven other projects.

INTERNAL REORGANIZATION

Under the new structure, Ubisoft's five "Creative Houses" will oversee their ‌portfolios from ‌brand development to sales and be ‌responsible ⁠for their own ‌budget.

Each division will have separate management teams. Their pay will be tied to metrics like player engagement and value creation, the company said.

The first unit, Vantage Studios, established in November with a 1.16-billion-euro investment from China's Tencent, will manage Ubisoft's biggest franchises, including "Assassin's Creed". ⁠The four other units will respectively focus on multiplayer shooters, live services, ‌narrative-driven games, and casual and family games.

FINANCIAL ‍TARGETS UPDATED

For 2026, Ubisoft ‍now forecasts net bookings of around 1.5 billion euros ‍and an operating loss of roughly 1 billion euros. This includes a 650 million euros hit from game cancellations and delays. It previously expected net bookings of around 1.9 billion euros and to break even at operating level.

Ubisoft anticipates net debt of 150-250 million euros ⁠by the end of 2026, with cash reserves of 1.25-1.35 billion euros. Free cash flow is projected to be negative 400-500 million euros.

The company's cost reduction program of 100 million euros is expected to be fully achieved by March, one year after its initial target. It is also setting a new cost savings target of an additional 200 million euros over the next two years and will continue to consider potential asset sales.

The company withdrew ‌its prior fiscal 2026-27 guidance and plans to outline medium-term projections in May 2026.

Technology

OpenAI Seeks to Increase Global AI Use in Everyday Life

The OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
The OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
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OpenAI Seeks to Increase Global AI Use in Everyday Life

The OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)
The OpenAI logo is seen in this illustration taken May 20, 2024. (Reuters)

OpenAI is expanding its efforts to convince global governments to build more data centers and encourage greater usage of artificial intelligence in areas such as education, health ​and disaster preparedness.

The initiative – called OpenAI for Countries – will expand the reach of its products and help close the gap between countries with broad access to AI technology and nations that do not yet have the capacity, the company said.

OpenAI also hopes to encourage deeper usage of its tools, adding that AI systems are capable of more complex tasks than many ‌people realize.

“Most ‌countries are still operating far short ‌of ⁠what today’s ​AI ‌systems make possible,” the company said in a report shared with Reuters.

OpenAI started the international initiative last year and appointed former British finance minister George Osborne to oversee the project in December. Osborne and Chris Lehane, OpenAI chief global affairs officer, are pitching government officials on the project this week in Davos.

The initiative is part of ⁠a broader strategy that has helped cement ChatGPT creator OpenAI at the vanguard of ‌the modern AI boom. The company was ‍most recently worth $500 billion ‍and is exploring a public offering that could be worth as ‍much as $1 trillion.

Eleven countries have signed up for OpenAI for Countries. Each deal is structured differently.
Estonia, for example, is embedding OpenAI's education tool, ChatGPT Edu, into secondary schools across the country. In Norway, OpenAI is working with other companies to build data centers and become their first customer.

On Wednesday, OpenAI ⁠executives said they were hoping to work with governments in other areas, like disaster planning. In South Korea, OpenAI is exploring a deal with the government’s water authority to build a real-time, water-disaster warning and defense system against water problems driven by climate change.

In its report, OpenAI said its typical “power user” - or those in the 95th percentile - reaches for OpenAI’s advanced reasoning capabilities seven times more often than a typical user. There are also big gaps within countries.

For example, in Singapore, which has broad access to ‌AI tools, people send more than three times more messages about coding than average, the report said.

Technology

Beijing Vows to ‘Safeguard’ Rights if EU Bans Telecom Suppliers

21 January 2026, China, Beijing: Guo Jiakun, spokesman for the Chinese Foreign Ministry, answers questions from journalists. (dpa)
21 January 2026, China, Beijing: Guo Jiakun, spokesman for the Chinese Foreign Ministry, answers questions from journalists. (dpa)
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Beijing Vows to ‘Safeguard’ Rights if EU Bans Telecom Suppliers

21 January 2026, China, Beijing: Guo Jiakun, spokesman for the Chinese Foreign Ministry, answers questions from journalists. (dpa)
21 January 2026, China, Beijing: Guo Jiakun, spokesman for the Chinese Foreign Ministry, answers questions from journalists. (dpa)

Beijing vowed on Wednesday that it would "safeguard" the rights and interests of Chinese businesses if the European Union pushes on with plans to ban "high-risk" foreign telecoms suppliers, a move seen as targeting China.

Brussels unveiled the proposal on Tuesday as part of plans to revise its cybersecurity rules in a bid to bolster Europe's defenses against a surge in cyber attacks.

It did not name any country or company as a target, but has taken an Increasingly tough stance on trade issues with China, often citing security concerns.

China's foreign ministry spokesman Guo Jiakun told reporters on Wednesday the move amounts to protectionism by the bloc.

"We urge the EU to avoid going further down the wrong path of protectionism, otherwise, China will inevitably take necessary measures to resolutely safeguard the legitimate rights and interests of Chinese enterprises," Guo told a news conference.

The plans would see the European Union block third-country companies from European mobile networks if they are deemed a security risk, building on previous measures in 2023 that saw Chinese companies Huawei and ZTE excluded from networks.

Guo warned that the EU plans would again incur "huge" economic costs.

"It is naked protectionism. Behavior that wantonly interferes in the market and goes against the laws of economics not only fails to achieve so-called security but also incurs huge costs," he said.

Brussels took the new step after the 2023 measures failed to yield enough change across the 27-country bloc.