Robots Learn, Chatbots Visualize: How 2024 Will Be AI’s ‘Leap Forward’

Credit: Victor Arce
Credit: Victor Arce
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Robots Learn, Chatbots Visualize: How 2024 Will Be AI’s ‘Leap Forward’

Credit: Victor Arce
Credit: Victor Arce

By Cade Metz

New York - At an event in San Francisco in November, Sam Altman, the chief executive of the artificial intelligence company OpenAI, was asked what surprises the field would bring in 2024.

Online chatbots like OpenAI’s ChatGPT will take “a leap forward that no one expected,” Mr. Altman immediately responded.

Sitting beside him, James Manyika, a Google executive, nodded and said, “Plus one to that.”

The AI industry this year is set to be defined by one main characteristic: a remarkably rapid improvement of the technology as advancements build upon one another, enabling AI to generate new kinds of media, mimic human reasoning in new ways, and seep into the physical world through a new breed of robot.

In the coming months, AI-powered image generators like DALL-E and Midjourney will instantly deliver videos as well as still images. And they will gradually merge with chatbots like ChatGPT.

That means chatbots will expand well beyond digital text by handling photos, videos, diagrams, charts and other media. They will exhibit behavior that looks more like human reasoning, tackling increasingly complex tasks in fields like math and science. As the technology moves into robots, it will also help to solve problems beyond the digital world.

Many of these developments have already started emerging inside the top research labs and in tech products. But in 2024, the power of these products will grow significantly and be used by far more people.

“The rapid progress of AI will continue,” said David Luan, the chief executive of Adept, an AI start-up. “It is inevitable.”

OpenAI, Google and other tech companies are advancing AI far more quickly than other technologies because of the way the underlying systems are built.

Most software apps are built by engineers, one line of computer code at a time, which is typically a slow and tedious process. Companies are improving AI more swiftly because the technology relies on neural networks, mathematical systems that can learn skills by analyzing digital data. By pinpointing patterns in data such as Wikipedia articles, books, and digital text culled from the internet, a neural network can learn to generate text on its own.

Here’s a guide to how AI is set to change this year, beginning with the nearest-term advancements, which will lead to further progress in its abilities.

Instant Videos

Until now, AI-powered applications mostly generated text and still images in response to prompts. DALL-E, for instance, can create photorealistic images within seconds off requests like “a rhino diving off the Golden Gate Bridge.”

But this year, companies such as OpenAI, Google, Meta and the New York-based Runway are likely to deploy image generators that allow people to generate videos, too. These companies have already built prototypes of tools that can instantly create videos from short text prompts.

Tech companies are likely to fold the powers of image and video generators into chatbots, making the chatbots more powerful.

‘Multimodal’ Chatbots

Chatbots and image generators, originally developed as separate tools, are gradually merging. When OpenAI debuted a new version of ChatGPT last year, the chatbot could generate images as well as text.

AI companies are building “multimodal” systems, meaning the AI can handle multiple types of media. These systems learn skills by analyzing photos, text, and potentially other kinds of media, including diagrams, charts, sounds, and video, so they can then produce their own text, images, and sounds.

That isn’t all. Because the systems are also learning the relationships between different types of media, they will be able to understand one type of media and respond with another. In other words, someone may feed an image into chatbot and it will respond with text.

Better ‘Reasoning’

When Mr. Altman talks about AI’s taking a leap forward, he is referring to chatbots that are better at “reasoning” so they can take on more complex tasks, such as solving complicated math problems and generating detailed computer programs.

The aim is to build systems that can carefully and logically solve a problem through a series of discrete steps, each one building on the next. That is how humans reason, at least in some cases.

Leading scientists disagree on whether chatbots can truly reason like that. Some argue that these systems merely seem to reason as they repeat behavior they have seen in internet data. But OpenAI and others are building systems that can more reliably answer complex questions involving subjects like math, computer programming, physics, and other sciences.

“As systems become more reliable, they will become more popular,” said Nick Frosst, a former Google researcher who helps lead Cohere, an AI start-up.

If chatbots are better at reasoning, they can then turn into “AI agents.”

‘AI Agents’

As companies teach AI systems how to work through complex problems one step at a time, they can also improve the ability of chatbots to use software apps and websites on your behalf.

Researchers are essentially transforming chatbots into a new kind of autonomous system called an AI agent. That means the chatbots can use software apps, websites, and other online tools, including spreadsheets, online calendars, and travel sites. People could then offload tedious office work to chatbots. But these agents could also take away jobs entirely.

Chatbots already operate as agents in small ways. They can schedule meetings, edit files, analyze data, and build bar charts. But these tools do not always work as well as they need to. Agents break down entirely when applied to more complex tasks.

This year, AI companies are set to unveil agents that are more reliable. “You should be able to delegate any tedious, day-to-day computer work to an agent,” Mr. Luan said.

This might include keeping track of expenses in an app like QuickBooks or logging vacation days in an app like Workday. In the long run, it will extend beyond software and internet services and into the world of robotics.

Smarter Robots

In the past, robots were programmed to perform the same task over and over again, such as picking up boxes that are always the same size and shape. But using the same kind of technology that underpins chatbots, researchers are giving robots the power to handle more complex tasks — including those they have never seen before.

Just as chatbots can learn to predict the next word in a sentence by analyzing vast amounts of digital text, a robot can learn to predict what will happen in the physical world by analyzing countless videos of objects being prodded, lifted, and moved.

This year, AI will supercharge robots that operate behind the scenes, like mechanical arms that fold shirts at a laundromat or sort piles of stuff inside a warehouse. Tech titans like Elon Musk are also working to move humanoid robots into people’s homes.

The New York Times



Rise in 'Harmful Content' Since Meta Policy Rollbacks, Survey Shows

The logo of Meta is seen at the entrance of the company's temporary stand ahead of the World Economic Forum (WEF) in Davos, Switzerland January 18, 2025. (Reuters)
The logo of Meta is seen at the entrance of the company's temporary stand ahead of the World Economic Forum (WEF) in Davos, Switzerland January 18, 2025. (Reuters)
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Rise in 'Harmful Content' Since Meta Policy Rollbacks, Survey Shows

The logo of Meta is seen at the entrance of the company's temporary stand ahead of the World Economic Forum (WEF) in Davos, Switzerland January 18, 2025. (Reuters)
The logo of Meta is seen at the entrance of the company's temporary stand ahead of the World Economic Forum (WEF) in Davos, Switzerland January 18, 2025. (Reuters)

Harmful content including hate speech has surged across Meta's platforms since the company ended third-party fact-checking in the United States and eased moderation policies, a survey showed Monday.

The survey of around 7,000 active users on Instagram, Facebook and Threads comes after the Palo Alto company ditched US fact-checkers in January and turned over the task of debunking falsehoods to ordinary users under a model known as "Community Notes," popularized by X.

The decision was widely seen as an attempt to appease President Donald Trump's new administration, whose conservative support base has long complained that fact-checking on tech platforms was a way to curtail free speech and censor right-wing content.

Meta also rolled back restrictions around topics such as gender and sexual identity. The tech giant's updated community guidelines said its platforms would permit users to accuse people of "mental illness" or "abnormality" based on their gender or sexual orientation.

"These policy shifts signified a dramatic reversal of content moderation standards the company had built over nearly a decade," said the survey published by digital and human rights groups including UltraViolet, GLAAD, and All Out.

"Among our survey population of approximately 7,000 active users, we found stark evidence of increased harmful content, decreased freedom of expression, and increased self-censorship".

One in six respondents in the survey reported being the victim of some form of gender-based or sexual violence on Meta platforms, while 66 percent said they had witnessed harmful content such as hateful or violent material.

Ninety-two percent of surveyed users said they were concerned about increasing harmful content and felt "less protected from being exposed to or targeted by" such material on Meta's platforms.

Seventy-seven percent of respondents described feeling "less safe" expressing themselves freely.

The company declined to comment on the survey.

In its most recent quarterly report, published in May, Meta insisted that the changes in January had left a minimal impact.

"Following the changes announced in January we've cut enforcement mistakes in the US in half, while during that same time period the low prevalence of violating content on the platform remained largely unchanged for most problem areas," the report said.

But the groups behind the survey insisted that the report did not reflect users' experiences of targeted hate and harassment.

"Social media is not just a place we 'go' anymore. It's a place we live, work, and play. That's why it's more crucial than ever to ensure that all people can safely access these spaces and freely express themselves without fear of retribution," Jenna Sherman, campaign director at UltraViolet, told AFP.

"But after helping to set a standard for content moderation online for nearly a decade, (chief executive) Mark Zuckerberg decided to move his company backwards, abandoning vulnerable users in the process.

"Facebook and Instagram already had an equity problem. Now, it's out of control," Sherman added.

The groups implored Meta to hire an independent third party to "formally analyze changes in harmful content facilitated by the policy changes" made in January, and for the tech giant to swiftly reinstate the content moderation standards that were in place earlier.

The International Fact-Checking Network has previously warned of devastating consequences if Meta broadens its policy shift related to fact-checkers beyond US borders to the company's programs covering more than 100 countries.

AFP currently works in 26 languages with Meta's fact-checking program, including in Asia, Latin America, and the European Union.