Drivers More Likely to Be Distracted While Using Partial Automation Tech, Study Shows 

Cars are stuck in traffic after police blocked the road in West Palm Beach, Florida, on September 15, 2024 following a shooting incident at former US president Donald Trump's golf course. (AFP)
Cars are stuck in traffic after police blocked the road in West Palm Beach, Florida, on September 15, 2024 following a shooting incident at former US president Donald Trump's golf course. (AFP)
TT

Drivers More Likely to Be Distracted While Using Partial Automation Tech, Study Shows 

Cars are stuck in traffic after police blocked the road in West Palm Beach, Florida, on September 15, 2024 following a shooting incident at former US president Donald Trump's golf course. (AFP)
Cars are stuck in traffic after police blocked the road in West Palm Beach, Florida, on September 15, 2024 following a shooting incident at former US president Donald Trump's golf course. (AFP)

Drivers are more likely to engage in non-driving activities, such as checking their phones or eating a sandwich, when using partial automation systems, with some easily skirting rules set to limit distractions, new research showed on Tuesday.

Insurance Institute for Highway Safety (IIHS) conducted month-long studies with two such systems - Tesla's Autopilot and Volvo's Pilot Assist - to examine driver behavior when the technology was in use and how it evolved over time.

While launching and commercializing driverless taxis have been tougher than expected, major automakers are in a race to deploy technology that partially automates routine driving tasks to make it easier and safer for drivers, and generate revenue for the companies.

The rush has sparked concerns and litigation around the dangers of driver distraction and crashes involving such technology.

The studies show better safeguards are needed to ensure attentive driving, IIHS said in the report.

Partial automation - a level of "advanced driver assistance systems" - uses cameras, sensors and software to regulate the speed of the car based on other vehicles on the road and keep it in the center of the lane. Some enable lane changing automatically or when prompted.

Drivers, however, are required to continuously monitor the road and be ready to take over at any time, with most systems needing them to keep their hands on the wheel.

"These results are a good reminder of the way people learn," said IIHS President David Harkey. "If you train them to think that paying attention means nudging the steering wheel every few seconds, then that's exactly what they'll do."

"In both these studies, drivers adapted their behavior to engage in distracting activities," Harkey said. "This demonstrates why partial automation systems need more robust safeguards to prevent misuse."

The study with Tesla's Autopilot used 14 people who drove over 12,000 miles (19,300 km) with the system, triggering 3,858 attention-related warnings. On average, drivers responded in about three seconds, usually by nudging the steering wheel, mostly preventing an escalation.

The study with Volvo's Pilot Assist had 29 volunteers who were found to be distracted for 30% of the time while using the system - "exceedingly high" according to the authors.



Microsoft 365 Down for Thousands of Users, Downdetector Shows

General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
TT

Microsoft 365 Down for Thousands of Users, Downdetector Shows

General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo
General view of Microsoft Corporation headquarters at Issy-les-Moulineaux, near Paris, France, April 18, 2016. REUTERS/Charles Platiau/File Photo

Microsoft's (MSFT.O), suite of productivity software was down for more than 16,000 users on Thursday, according to outage tracking website Downdetector.com.

This comes nearly two months after a faulty software update from cybersecurity services provider CrowdStrike (CRWD.O), affected nearly 8.5 million Windows devices, crippling operations across industries ranging from airlines and banks to healthcare, according to Reuters.

"We're investigating an issue where users may be unable to access multiple Microsoft 365 services," the Windows parent said in a post on X.

Microsoft did not immediately respond to queries on the nature and cause of the outage and when it expects a recovery, but its Azure cloud platform said on X it was probing customer reports of a potential issue connecting Microsoft's services from AT&T (T.N), networks.

The telecom operator did not immediately respond to a request for comment.

After the incident reports peaked at around 23,000 for Microsoft 365, there were signs of the issues ebbing. Some users on social media said Microsoft's services were up and running.

About 4,000 users reported issues with AT&T services and more than 16,500 said they had trouble accessing Microsoft's 365 products, as of 9:12 A.M. ET, according to Downdetector, which tracks outages by collating status reports from a number of sources, including user-submitted errors on its platform.