Apple Sidelines AI News Summaries Due to Errors

New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP
New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP
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Apple Sidelines AI News Summaries Due to Errors

New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP
New Apple iPhone 16 models released late in 2024 boast generative artificial intelligence features. Frederic J. BROWN / AFP

Apple pushed out a software update on Thursday which disabled news headlines and summaries generated using artificial intelligence that were lambasted for getting facts wrong.
The move by the tech titan comes as it enhances its latest lineup of devices with "Apple Intelligence" in a market keen for assurance that the iPhone maker is a contender in the AI race, AFP said.
Apple's decision to temporarily disable the recently launched AI feature comes after the BBC and other news organizations complained that users were getting mistake-riddled or outright wrong headlines or news summary alerts.
Apple deployed the update to developers working with a beta version of its software, sidelining the AI feature for news headlines.
The tech giant plans to restore the feature when it is working properly and eventually roll it out to all users.
Apple in June of last year unveiled new iPhones built with generative AI as it seeks to boost sales and show it is keeping up in the technological arms race.
The company has a lot riding on the new iPhone 16 and hopes that customers are attracted to buy the latest models by its new AI powers.
"We are thrilled to introduce the first iPhones designed from the ground up for Apple Intelligence and its breakthrough capabilities," Apple chief executive Tim Cook said at an event at the iPhone-maker's Silicon Valley headquarters.
"Apple Intelligence" is a new suite of software features for all devices that was announced at the company's annual developers conference, where it also announced a partnership with ChatGPT-maker OpenAI.
In the short-term, the new powers include AI-infused image editing, translation, and small, creative touches in messaging, but not more ambitious breakthroughs promised by other AI players, such as OpenAI or Google.
The features are similar to tools recently released by Meta, Microsoft and Google, which can produce well-crafted content simply by querying in everyday language.
Google last year released AI-infused Pixel 9 smartphones, its challenge to the iPhone.

Pixel phomes account for a tiny sliver of the global smartphone market dominated by Samsung and Apple, but Google argued its new line is a chance to answer what -- after all the hype -- AI can actually do for customers.
Samsung has also showcased AI across its line, and is expected to unveil a new flagship Galaxy smartphone at an event next week in Silicon Valley.



Microsoft Launches Copilot Chat for Businesses to Boost AI Adoption

FILE PHOTO: A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. REUTERS/Carlo Allegri/File Photo
FILE PHOTO: A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. REUTERS/Carlo Allegri/File Photo
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Microsoft Launches Copilot Chat for Businesses to Boost AI Adoption

FILE PHOTO: A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. REUTERS/Carlo Allegri/File Photo
FILE PHOTO: A Microsoft logo is pictured on a store in the Manhattan borough of New York City, New York, US, January 25, 2021. REUTERS/Carlo Allegri/File Photo

Microsoft on Wednesday rolled out a chat service allowing businesses to use on-demand AI agents for routine tasks, betting on the pay-as-you-go model to drive up the adoption of the technology.

The free service, Copilot Chat, which uses OpenAI's GPT-4, lets users create AI agents using natural languages such as English and Mandarin for tasks such as market research, writing strategy documents and preparing for meetings, Reuters reported.

However, features including summarizing and transcribing Teams calls and creating PowerPoint slides require a $30 monthly Microsoft 365 Copilot subscription.

Microsoft, like other big technology companies, is under pressure to show returns on its hefty investments in AI, as the software giant is set to spend about $80 billion during its current fiscal year on data centers and AI infrastructure.

After a Gartner report last year raised doubts about Copilot's adoption, Microsoft has been pushing its uptake.

In November, Microsoft began allowing customers to create autonomous agents requiring minimal human intervention, a strategy which some analysts say could offer tech companies a simpler path to monetization.