Ticketmaster May Have Misled UK Oasis Fans, Watchdog Says

A view of a mural of Oasis band members Liam and Noel Gallagher by artist Pic.One.Art on the side of Sifters record shop in the Burnage area of Manchester, Britain, August 31, 2024. (Reuters)
A view of a mural of Oasis band members Liam and Noel Gallagher by artist Pic.One.Art on the side of Sifters record shop in the Burnage area of Manchester, Britain, August 31, 2024. (Reuters)
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Ticketmaster May Have Misled UK Oasis Fans, Watchdog Says

A view of a mural of Oasis band members Liam and Noel Gallagher by artist Pic.One.Art on the side of Sifters record shop in the Burnage area of Manchester, Britain, August 31, 2024. (Reuters)
A view of a mural of Oasis band members Liam and Noel Gallagher by artist Pic.One.Art on the side of Sifters record shop in the Burnage area of Manchester, Britain, August 31, 2024. (Reuters)

Ticketmaster may have misled music fans into paying more for tickets than they had planned last year to see British band Oasis, the UK's competition watchdog said on Tuesday, urging the company to change how it labels tickets and informs customers.

Thousands of fans waited for hours online to get their hands on highly coveted tickets for the band's 2025 reunion shows, only to find prices had jumped by the time they got to the front of the queue.

"We’re concerned that Oasis fans didn’t get the information they needed or may have been misled into buying tickets they thought were better than they were," said Hayley Fletcher, interim senior director of consumer protection at the Competition and Markets Authority (CMA).

The watchdog said it was concerned that Ticketmaster may have breached consumer law. CMA does not currently have power to levy fines for breaching consumer laws, which are enforced through the court system.

A Ticketmaster statement said that it aimed to provide a "simple, transparent and consumer-friendly experience" and welcomed the CMA's input.

The CMA launched an investigation into Ticketmaster in September to examine if it had engaged in "unfair commercial practices," and if they were pressured to buy tickets within a short period of time.

The CMA originally said it was also looking at how dynamic pricing models - a form of surge pricing - may have been used, but Ticketmaster has said it did not use dynamic pricing models.

The outcry over the way the ticket sale process was managed became a hot political topic, spurring Prime Minister Keir Starmer to promise to get a grip on the wider issue of event tickets being sold at inflated prices.

The government has since announced proposals to cap resale prices and hold reselling websites more accountable.

The CMA issued an update on its findings on Tuesday outlining two main concerns.

One was that seats labelled as "platinum" were sold at a premium without consumers being made fully aware that they didn't come with any extra benefits.

Another was insufficient information provided to buyers at the start of the queue on different ticket categories and their prices if cheaper tickets were sold out before their turn to buy.

The CMA said Ticketmaster had made some changes since the investigation began, but that more work was still needed.

"We now expect Ticketmaster to work with us to address these concerns so, in future, fans can make well-informed decisions when buying tickets," the CMA's Fletcher said.



Cyndi Lauper, Chubby Checker Chosen for Rock & Roll Hall of Fame 

Cyndi Lauper performs on the Pyramid Stage during the Glastonbury Festival at Worthy Farm, in Pilton, Somerset, Britain, June 29, 2024. (Reuters)
Cyndi Lauper performs on the Pyramid Stage during the Glastonbury Festival at Worthy Farm, in Pilton, Somerset, Britain, June 29, 2024. (Reuters)
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Cyndi Lauper, Chubby Checker Chosen for Rock & Roll Hall of Fame 

Cyndi Lauper performs on the Pyramid Stage during the Glastonbury Festival at Worthy Farm, in Pilton, Somerset, Britain, June 29, 2024. (Reuters)
Cyndi Lauper performs on the Pyramid Stage during the Glastonbury Festival at Worthy Farm, in Pilton, Somerset, Britain, June 29, 2024. (Reuters)

"The Twist" singer Chubby Checker, pop star Cyndi Lauper and grunge rock band Soundgarden were among the acts chosen for induction this year into the Rock & Roll Hall of Fame.

"American Idol" host Ryan Seacrest announced the 2025 inductees during the ABC singing competition show on Sunday.

Others selected for the Rock Hall in Cleveland included English rock group Bad Company, hip-hop act Outkast, rock and blues singer Joe Cocker and garage rock duo The White Stripes.

The artists will be inducted during a ceremony that will stream live on Disney+ from Los Angeles on Nov. 8.

Inductees were chosen by fans and industry experts. Artists must have released their first recording at least 25 years ago to be eligible.

A singer and dancer, the now 83-year-old Checker was known for popularizing various dance styles including the twist and the limbo in the 1960s.

Bad Company came together in 1973 and recorded hits such as the self-titled "Bad Company".

British singer Cocker made the music charts with songs such as "You are So Beautiful" and "Up Where We Belong" with Jennifer Warnes, and was known for his legendary cover of The Beatles' "With a Little Help from My Friends" performed at Woodstock.

Lauper, 71, stood out in the 1980s during the heyday of music videos with her colorful hair and outfits and upbeat songs such as "Girls Just Wanna Have Fun."

Soundgarden, part of the 1990s grunge rock scene in Seattle, was led by Chris Cornell, who died by suicide in 2017.

"Hey Ya!" band Outkast was formed in Atlanta by Big Boi and Andre 3000 in 1992. The White Stripes, from Detroit, led a resurgence of garage rock in the 2000s.