For Years, Israelis Trusted the Army to Defend and Inform Them. Now Many Feel Abandoned 

10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
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For Years, Israelis Trusted the Army to Defend and Inform Them. Now Many Feel Abandoned 

10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)
10 October 2023, Israel, Sa'ad: Israeli forces patrol areas along the Israeli-Gaza border as fighting between Israeli troops and Hamas gunmen continues. (dpa)

It was, they thought, an ironclad social contract. Israeli citizens would serve in the military and live along enemy borders. In exchange, the army would defend them.

That contract was shattered Saturday when hundreds of Hamas fighters breached Israel’s defenses from the Gaza Strip, pouring in by air, land and sea on a rampage that would leave hundreds dead. The infiltration caught Israel’s storied high-tech army completely unaware and stunned a country that prides itself on military prowess.

Further shocking Israelis was how long it took the military to respond. As thousands in southern Israel suddenly found themselves besieged, their cries for help went unanswered for hours. Holed up inside homes and safe rooms as militants rampaged, they turned in desperation to social media, to journalists and to friends, beseeching the army to save them.

The weekend attacks and the military's response brought an unsettling new sense of vulnerability and abandonment. Thousands of families had no idea whether loved ones were alive or had been taken as captives to Gaza. At the height of the violence, there was no one to turn to for guidance or information. Contact centers were eventually set up, but the focus was on soliciting information from families rather than offering it.

Six members of Jonathan Silver's family are missing, and he approached authorities for help. At least three relatives are captive in Gaza, he said, and the others are assumed to be there, too. He saw video of a cousin and two children taken hostage from their kibbutz, Nir Oz.

But the family has received no information, Silver said.

"We tried to reach everybody – the homeland command, police, friends, acquaintances, people on the kibbutz," he said. And for hours, "there was no one to talk to."

He's particularly concerned for his aunt, who has Parkinson’s disease and needs her medication. He's frustrated, but he also said now is not the time to criticize too deeply.

"I have a lot of questions and a lot to say. The day of reckoning will come," he said, but "now I prefer to stand beside the army."

In Israel, military service is compulsory for most Jewish men and women. In the eyes of many citizens, it is the glue that keeps the country together in a region widely hostile to its presence, and it's recognized worldwide for its technological advances and intelligence-gathering capabilities.

That it could be taken so completely by surprise by an armed group is something Israelis are hard-pressed to fathom.

For Merav Leshem Gonen, a feeling of helplessness gripped her when her daughter called in a panic from a music festival that was attacked.

"Mommy, we were bombed. They shot at us. The car was shot, we cannot drive, everybody here is hurt," Gonen recounted her daughter saying.

"She was talking to me and said, ‘Mommy, help us, we don’t know what to do.’ And I’m saying, ’We love you, and it’s OK. We are trying to find a way to take you out of there. We are sending people,’" Gonen told a news conference outside Tel Aviv. "And I know I’m lying because we don’t have answers, and we didn’t have any answers. Nobody had."

Journalist Amir Tibon had good fortune that many others didn’t: While the army struggled to regroup, his 62-year-old father, a retired general, entered the breach. Noam Tibon headed from his home in Tel Aviv to Nahal Oz, a kibbutz where his son, his wife and their two young daughters were hunkering in a safe room. On the way, he connected with another retired general and a group of commandoes.

After firefights with gunmen along the way, the elder Tibon extricated his son and family. More than a dozen others at Nahal Oz did not survive.

"The terms of the contract between us and the state had always been clear: We protect the border, and the state protects us," Amir Tibon wrote in an article retelling the rescue for his newspaper, Haaretz.

"We fulfilled our share of the deal heroically. For all too many of our beloved friends and neighbors, on this black day of Saturday, October 7, the state of Israel did not fulfill its share."

Maayan Zin said she learned that her two daughters had been abducted when a relative sent her photos from a Telegram group appearing to show them sitting on mattresses in captivity. She's among dozens of distraught families who say there's been a lack of support from Israeli authorities about their loved ones held in Gaza.

"There is no information. No one has contacted me since yesterday. Not the army, not the government, not the police," she said.

At first, she couldn't believe what she saw in the images. "I thought it was Photoshopped," she said.

But videos she found online confirmed her worst fears. Dafna, 15, and Ella, 8, were shown weeping and terrified. Their father, her ex-husband, was seen being taken across the border into Gaza, his leg bleeding heavily.

"Just bring my daughters home," Zin pleaded. "Bring everybody home."



Israel’s Cutoff of Supplies to Gaza Sends Prices Soaring as Aid Stockpiles Dwindle

Members of Abed family, warm up by a fire at a tent camp for displaced Palestinians at the Muwasi, Rafah, southern Gaza Strip, Monday, Feb. 24, 2025. (AP Photo/Jehad Alshrafi)
Members of Abed family, warm up by a fire at a tent camp for displaced Palestinians at the Muwasi, Rafah, southern Gaza Strip, Monday, Feb. 24, 2025. (AP Photo/Jehad Alshrafi)
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Israel’s Cutoff of Supplies to Gaza Sends Prices Soaring as Aid Stockpiles Dwindle

Members of Abed family, warm up by a fire at a tent camp for displaced Palestinians at the Muwasi, Rafah, southern Gaza Strip, Monday, Feb. 24, 2025. (AP Photo/Jehad Alshrafi)
Members of Abed family, warm up by a fire at a tent camp for displaced Palestinians at the Muwasi, Rafah, southern Gaza Strip, Monday, Feb. 24, 2025. (AP Photo/Jehad Alshrafi)

Israel’s cutoff of food, fuel, medicine and other supplies to Gaza’s 2 million people has sent prices soaring and humanitarian groups into overdrive trying to distribute dwindling stocks to the most vulnerable.

The aid freeze has imperiled the progress aid workers say they have made to stave off famine over the past six weeks during Phase 1 of the ceasefire deal Israel and Hamas agreed to in January.

After more than 16 months of war, Gaza’s population is entirely dependent on trucked-in food and other aid. Most are displaced from their homes, and many need shelter. Fuel is needed to keep hospitals, water pumps, bakeries and telecommunications — as well as trucks delivering the aid — operating.

Israel says the siege aims at pressuring Hamas to accept its ceasefire proposal. Israel has delayed moving to the second phase of the deal it reached with Hamas, during which the flow of aid was supposed to continue. Israeli Prime Minister Benjamin Netanyahu said Tuesday that he is prepared to increase the pressure and would not rule out cutting off all electricity to Gaza if Hamas doesn’t budge.

Rights groups have called the cutoff a “starvation policy.”

Four days in, how is the cutoff affecting Gaza?

Food, fuel and shelter supplies are threatened The World Food Program, the UN's main food agency, says it has no major stockpile of food in Gaza because it focused on distributing all incoming food to hungry people during Phase 1 of the deal. In a statement to AP, it said existing stocks are enough to keep bakeries and kitchens running for under two weeks.

WFP said it may be forced to reduce ration sizes to serve as many people as possible. It said its fuel reserves, necessary to run bakeries and transport food, will last for a few weeks if not replenished soon.

There’s also no major stockpile of tents in Gaza, said Shaina Low, communications adviser for the Norwegian Refugee Council. The shelter materials that came in during the ceasefire’s first phase were “nowhere near enough to address all of the needs,” she said.

“If it was enough, we wouldn’t have had infants dying from exposure because of lack of shelter materials and warm clothes and proper medical equipment to treat them,” she said.

At least seven infants in Gaza died from hypothermia during Phase 1.

Urgently checking reserves “We’re trying to figure out, what do we have? What would be the best use of our supply?" said Jonathan Crickx, chief of communication for UNICEF. "We never sat on supplies, so it’s not like there’s a huge amount left to distribute.”

He predicted a “catastrophic result” if the aid freeze continues.

During the ceasefire's first phase, humanitarian agencies rushed in supplies, with about 600 trucks entering per day on average. Aid workers set up more food kitchens, health centers and water distribution points. With more fuel coming in, they could double the amount of water drawn from wells, according to the UN humanitarian agency.

Around 100,000 tents also arrived as hundreds of thousands of Palestinians tried to return to their homes, only to find them destroyed or too damaged to live in.

But the progress relied on the flow of aid continuing.

Oxfam has 26 trucks with thousands of food packages and hygiene kits and 12 trucks of water tanks waiting outside Gaza, said Bushra Khalidi, Oxfam’s policy lead in the West Bank.

“This is not just about hundreds of trucks of food, it’s about the total collapse of systems that sustain life,” she said.

The International Organization for Migration has 22,500 tents in its warehouses in Jordan after trucks brought back their undelivered cargo once entry was barred, said Karl Baker, the agency's regional crisis coordinator.

The International Rescue Committee has 6.7 tons of medicines and medical supplies waiting to enter Gaza and its delivery is “highly uncertain,” said Bob Kitchen, vice president of its emergencies and humanitarian action department.

Medical Aid for Palestinians said it has trucks stuck at Gaza's border carrying medicine, mattresses and assistive devices for people with disabilities. The organization has some medicine and materials in reserve, said spokesperson Tess Pope, but "we don’t have stock that we can use during a long closure of Gaza.”

Prices up sharply Prices of vegetables and flour are now climbing in Gaza after easing during the ceasefire.

Sayed Mohamed al-Dairi walked through a bustling market in Gaza City just after the aid cutoff was announced. Already, sellers were increasing the prices of dwindling wares.

“The traders are massacring us, the traders are not merciful to us,” he said. “In the morning, the price of sugar was 5 shekels. Ask him now, the price has become 10 shekels.”

In the central Gaza city of Deir Al-Balah, one cigarette priced at 5 shekels ($1.37) before the cutoff now stands at 20 shekels ($5.49). One kilo of chicken (2.2 pounds) that was 21 shekels ($5.76) is now 50 shekels ($13.72). Cooking gas has soared from 90 shekels ($24.70) for 12 kilos (26.4 pounds) to 1,480 shekels ($406.24).

Following the Oct. 7, 2023, Hamas attack on Israel, Israel cut off all aid to Gaza for two weeks — a measure central to South Africa’s case accusing Israel of genocide in Gaza at the International Court of Justice. That took place as Israel launched the most intense phase of its aerial bombardment of Gaza, one of the most aggressive campaigns in modern history.

Palestinians fear a repeat of that period.

“We are afraid that Netanyahu or Trump will launch a war more severe than the previous war,” said Abeer Obeid, a Palestinian woman from northern Gaza. "For the extension of the truce, they must find any other solution.”