Saudi Arabia, UK Seek Quality Investments in Key Development Sectors

Saudi Minister of Investment Khalid bin Abdulaziz Al-Falih ends an official visit to the United Kingdom to present opportunities for cooperation. (Asharq Al-Awsat)
Saudi Minister of Investment Khalid bin Abdulaziz Al-Falih ends an official visit to the United Kingdom to present opportunities for cooperation. (Asharq Al-Awsat)
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Saudi Arabia, UK Seek Quality Investments in Key Development Sectors

Saudi Minister of Investment Khalid bin Abdulaziz Al-Falih ends an official visit to the United Kingdom to present opportunities for cooperation. (Asharq Al-Awsat)
Saudi Minister of Investment Khalid bin Abdulaziz Al-Falih ends an official visit to the United Kingdom to present opportunities for cooperation. (Asharq Al-Awsat)

Saudi Investment Ministry officials have completed a tour of the UK, where they met British counterparts and agreed to bolster qualitative investments. Both sides also agreed to support British companies willing to open regional headquarters in Saudi Arabia.

Saudi Minister of Investment Khalid bin Abdulaziz Al-Falih concluded his visit to the UK on Friday evening. He held meetings with several British officials and heads of major companies.

Al-Falih met with British Minister of Investment Lord Gerry Grimstone, Secretary of State at the Department of Business, Energy and Industrial Strategy Kwasi Kwarteng, and the Prime Minister’s Special Representative for Education Sir Steve Smith.

During the meetings, they discussed ways to enhance cooperation between the two countries in the sectors of industry, health, food processing, financial services, education, environmental protection, and technology, and the development of the main components of supply and value chains for a number of sectors.

Al-Falih also met the heads of a number of major British companies in different investment sectors and discussed their existing investments in Saudi Arabia and investment opportunities available to them in the Kingdom.

The investment minister said Saudi Arabia aims to double its investments in the UK’s healthcare sector, pointing to the Kingdom’s tendency to expand the clinical tests of new medicines in cooperation with London.

Moreover, Riyadh aims to reach neighboring markets to turn into a global financial hub, Al-Falih explained, stressing the importance of strengthening mutual ties between Riyadh and London in the financial services sector.

Al-Falih discussed several initiatives that aim to boost the investment partnership between the two sides, increase mutual investments and encourage existing projects.

The minister said that more than 600 British companies were operating in Saudi Arabia and expressed aspirations that the meetings will increase the volume of UK investments in Saudi Arabia.

Al-Falih said Saudi Vision 2030 “is an ambitious development plan that offers unprecedented investment opportunities for investors, whether they are governments, companies or individuals.”



GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024
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GACA Issues Air Carrier and Airport Classifications for December 2024

GACA Issues Air Carrier and Airport Classifications for December 2024

The General Authority of Civil Aviation (GACA) has issued its December classification of air transport service providers and airports to inform passengers about their performance and help them make informed choices. The monthly assessment is based on the number of complaints filed with GACA by travellers.
According to GACA, 1,074 complaints were filed by travellers on Saudi air carriers in December 2024. SAUDIA had the fewest complaints among the airlines, 20 per 100,000 travellers, and a complaint resolution rate of 99%. Flyadeal came second, with 21 complaints per 100,000 travellers and a resolution rate of 100%. Flynas came third with 24 complaints per 100,000 travellers and a resolution rate of 100%. The most common complaints in May were about luggage, flights, and tickets, SPA reported.
Among international airports with more than six million passengers annually, King Abdulaziz International Airport in Jeddah had the fewest complaints, 20 per 100,000 travellers, and a resolution rate of 96%.
Among international airports with less than six million passengers annually, Prince Sultan bin Abdulaziz Airport in Tabuk had the fewest complaints, one per 100,000 travellers, and a resolution rate of 100%.
Among domestic airports, Sharurah Domestic Airport had the fewest complaints, two per 100,000 passengers, and a resolution rate of 100%.
GACA reiterated that the monthly classification report aims to help passengers make informed choices, promote transparency, demonstrate its credibility and keenness to deal with travellers' complaints, stimulate fair competition, and develop and improve services.
According to the authority, multiple communication channels are open 24/7 to enable interaction with travellers and airport visitors. They are the call Center number 1929, WhatsApp service at 0115253333, email [email protected], social media accounts, and GACA's website.
Through these channels, the authority receives complaints concerning boarding passes, employee behaviour, and services for persons with disabilities and limited mobility.
In support of its partners, the airports, GACA prepared a booklet containing guidelines on how to deal with traveller complaints. The booklet, which has been circulated among airport operators, sets out service agreements and the rules that must be adhered to for all types of complaints and inquiries.
The authority also trains, through regularly held workshops, employees of national airlines and ground service companies that deal directly with travellers on how to comply with passenger protection regulations.