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Saudi Arabia Launches Unified Electronic Platform to Facilitate Visitor Procedures at Two Holy Mosques

Saudi Arabia Launches Unified Electronic Platform to Facilitate Visitor Procedures at Two Holy Mosques

Monday, 26 September, 2022 - 16:15
Muslims perform the Tawaf (circumambulation) ritual and pray at the Grand Mosque as seen from atop the Makkah Clock Tower, in preparation of the start of the Hajj 2022 pilgrimage, Makkah, Saudi Arabia, 06 July 2022. (EPA)

Saudi Arabia’s Ministry of Hajj and Umrah launched on Monday a unified government platform, "", that will serve the new Saudi gateway to Makkah and Madinah, reported the Saudi Press Agency.

The platform is aimed at developing the experience of pilgrims, and facilitating the procedures for their arrival from all over the world, as part of the initiatives of the Pilgrim Experience Program, one of the Kingdom's Vision 2030 programs.

"" was launched in cooperation and partnership with the Saudi Tourism Authority. It is linked to the services provided on the "Visit Saudi Arabia" to enrich the journey of the pilgrims and facilitate reservation and communication procedures to provide various packages and programs to improve their experience in Makkah and Madinah.

Minister of Hajj and Umrah Dr. Tawfiq bin Fawzan Al-Rabiah said the new platform aims to improve the quality of services provided to pilgrims using the latest technologies, and in integration with several government agencies to facilitate procedures, and allow pilgrims and visitors to perform their rituals with ease and comfort.

Minister of Tourism and Chairman of the Board of Directors of the Saudi Tourism Authority Ahmed bin Aqeel Al-Khatib underlined the importance of "" as it comes within the framework of cooperation and integration between the Authority and the Ministry of Hajj and Umrah under the umbrella of the Pilgrim Experience Program to serve the pilgrims and the visitors, and realize the objectives of Vision 2030.

"" enables those wishing to perform the Umrah or visit to issue the necessary visas and permits, and book packages and programs electronically.

A range of other services will be provided at a later stage, including interactive maps, a calendar dedicated to offers and activities, a digital guide for all instructions in several languages, and health information.

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