Ticketmaster Canceling Next Taylor Swift Concert Ticket Sale

Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
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Ticketmaster Canceling Next Taylor Swift Concert Ticket Sale

Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)

Ticketmaster says it is canceling Friday’s planned general public sale for Taylor Swift’s upcoming stadium tour because it doesn’t have enough tickets.

The decision came two days after a presale event caused the site to crash and left many fans without tickets. The ticketing company said in a statement Thursday two million tickets to The Eras tour next year were sold during presales on Tuesday, the most tickets ever sold on the platform in a single day.

Ticketmaster cited “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand” as a reason for calling off Friday’s sale.

Questions remain about how remaining tickets — and how many — would be sold. But Ticketmaster said about 1.5 million fans who had gone through an early verification process — called Verified Fan — were invited to purchase tickets and the remaining 2 million were placed on a waiting list.

A company representative said Ticketmaster is not involved in ticket resales for Swift’s shows, The Associated Press said.

It’s been a record year for Swift after releasing her latest album “Midnights,” which also broke a Billboard record.

The 52-date Eras Tour kicks off March 17 in Glendale, Arizona, and wraps up with five shows in Los Angeles ending Aug. 9. International dates will be announced as well. It’s Swift’s first tour since 2018.

But fans and families around the country battled it out with long queues and error messages to try to race to the checkout cart.

Ticketmaster said that the site was overwhelmed both by real people and bot attacks resulting in unprecedented traffic on their site. The statement said about 15 percent of interactions with the site had problems, including errors that caused people to lose tickets after they had waited in an online queue.

“While it’s impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that’s what we’re focused on,” the company statement said.



Liam Payne’s Manager, Hotel Staff Failed ‘Vulnerable’ Singer before Death, Judge Says

British singer-songwriter Liam Payne poses on the red carpet on arrival for the BRIT Awards 2019 in London on February 20, 2019. (AFP)
British singer-songwriter Liam Payne poses on the red carpet on arrival for the BRIT Awards 2019 in London on February 20, 2019. (AFP)
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Liam Payne’s Manager, Hotel Staff Failed ‘Vulnerable’ Singer before Death, Judge Says

British singer-songwriter Liam Payne poses on the red carpet on arrival for the BRIT Awards 2019 in London on February 20, 2019. (AFP)
British singer-songwriter Liam Payne poses on the red carpet on arrival for the BRIT Awards 2019 in London on February 20, 2019. (AFP)

An Argentine judge argued that the manager of former One Direction singer Liam Payne and employees of the hotel where he was staying failed the popstar in the moments before his death and allowed charges against them to proceed, according to a statement from the prosecutor's office on Monday.

Payne fell to his death from a hotel balcony in Buenos Aires in October.

Payne's manager as well as the manager of the hotel and its head of reception are charged with manslaughter in relation to the former pop superstar's death. They face up to five years in prison if convicted.

A hotel employee and a local waiter are accused of plying Payne with cocaine during his stay, and face up to 15 years in prison. The judge in her decision on Friday ordered them jailed ahead of their trial.

"Taking Payne up to his room in the state he was in was to put his life at risk," the judge said in her decision, which was released with the prosecutor's statement. "It was obvious that he was vulnerable."

Payne's autopsy showed that at the time of his death he had "large quantities" of cocaine and alcohol in his system, according to the statement.

Payne allegedly purchased cocaine at least four times from the hotel employee and waiter over a three-day period.

Footage from the lobby of the Casa Sur hotel in the posh Palermo neighborhood showed that minutes before Payne's death on Oct. 16 he was seen unconscious and being carried up to his room by three people.

The hotel receptionist headed the group, and was then seen with the hotel manager in the hallway outside Payne's room, according to the statement.

"Payne's consciousness was altered and there was a balcony in the room. The proper thing to do was to leave him in a safe place and in company until a doctor arrived," the judge said.

She added that evidence showed that Payne attempted to leave his room through the balcony but due to the state he was in he fell.

Payne's manager, identified only by his initials "RLN," left the hotel less than an hour before the fall. The judge argued that he should not have entrusted the hotel employees with Payne's wellbeing.

The judge barred the manager, who is a US citizen, from leaving Argentina.