Ticketmaster Canceling Next Taylor Swift Concert Ticket Sale

Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
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Ticketmaster Canceling Next Taylor Swift Concert Ticket Sale

Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)
Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif., on May 11, 2009. (AP Photo/Paul Sakuma, File)

Ticketmaster says it is canceling Friday’s planned general public sale for Taylor Swift’s upcoming stadium tour because it doesn’t have enough tickets.

The decision came two days after a presale event caused the site to crash and left many fans without tickets. The ticketing company said in a statement Thursday two million tickets to The Eras tour next year were sold during presales on Tuesday, the most tickets ever sold on the platform in a single day.

Ticketmaster cited “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand” as a reason for calling off Friday’s sale.

Questions remain about how remaining tickets — and how many — would be sold. But Ticketmaster said about 1.5 million fans who had gone through an early verification process — called Verified Fan — were invited to purchase tickets and the remaining 2 million were placed on a waiting list.

A company representative said Ticketmaster is not involved in ticket resales for Swift’s shows, The Associated Press said.

It’s been a record year for Swift after releasing her latest album “Midnights,” which also broke a Billboard record.

The 52-date Eras Tour kicks off March 17 in Glendale, Arizona, and wraps up with five shows in Los Angeles ending Aug. 9. International dates will be announced as well. It’s Swift’s first tour since 2018.

But fans and families around the country battled it out with long queues and error messages to try to race to the checkout cart.

Ticketmaster said that the site was overwhelmed both by real people and bot attacks resulting in unprecedented traffic on their site. The statement said about 15 percent of interactions with the site had problems, including errors that caused people to lose tickets after they had waited in an online queue.

“While it’s impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that’s what we’re focused on,” the company statement said.



'Maybe Happy Ending' Tops Broadway's Tony Awards

Cole Escola scooped their first Tony Award for best actor in a play for 'Oh, Mary!'. kena betancur / AFP
Cole Escola scooped their first Tony Award for best actor in a play for 'Oh, Mary!'. kena betancur / AFP
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'Maybe Happy Ending' Tops Broadway's Tony Awards

Cole Escola scooped their first Tony Award for best actor in a play for 'Oh, Mary!'. kena betancur / AFP
Cole Escola scooped their first Tony Award for best actor in a play for 'Oh, Mary!'. kena betancur / AFP

"Maybe Happy Ending," a South Korean musical adapted for Broadway about two robots who find connection, won big at Sunday's Tony Awards, scooping up six prizes at the gala celebrating the best in American theater.

Stars of the season Cole Escola and Nicole Scherzinger also won their first Tonys, on a night that celebrated Broadway's revival after a years-long pandemic slump, AFP said.

Cynthia Erivo -- the Oscar-nominated "Wicked" star who herself boasts a Tony -- hosted the ceremony at Manhattan's Radio City Music Hall honoring this year's buzzy, diverse competitive slate .

It was Broadway's most financially lucrative year ever, she told the crowd.

"Broadway is officially back -- provided we don't run out of cast members from 'Succession,'" she joked, referring to the decorated TV dramedy about a family's media empire.

Sarah Snook -- who scored an Emmy for her role in "Succession" -- won the Tony for best leading actress in a play, taking on all 26 roles in the stage adaptation of Oscar Wilde's novel "The Picture of Dorian Gray."

A host of new shows and stars drew 14.7 million people to the Broadway performances this season, grossing $1.89 billion at the box office.

Some of showbiz's biggest names graced New York's stages, including George Clooney, Denzel Washington, Jake Gyllenhaal -- and Snook's "Succession" co-stars Kieran Culkin and Jeremy Strong.

"Please go to the theater, whether it's a Broadway show or a school play," said Michael Arden, who won a Tony for best direction of a musical for "Maybe Happy Ending."

Darren Criss of "Glee" fame -- already an Emmy winner for portraying killer Andrew Cunanan in "The Assassination of Gianni Versace: American Crime Story" -- won the Tony for lead actor in that musical.

"I have such immense pride to get to be part of this notably diverse exquisite Broadway season this year," he told the audience as he accepted his award.

Scherzinger bested a packed field including the legendary Audra McDonald -- the performer with the most Tonys in history -- for best actress in a musical for her role as faded star Norma Desmond in "Sunset Boulevard," which also won for best revival of a musical.

"If there's anyone out there who feels like they don't belong or your time hasn't come, don't give up," said an emotional Scherzinger, who once fronted the pop girl group The Pussycat Dolls.

"Just keep on giving and giving because the world needs your love and your light now more than ever. This is a testament that love always wins."

'Oh, Mary!'

Even though Escola's hit dark comedy "Oh, Mary!" was the favorite for best new play, the award went to intense family portrait "Purpose" by Branden Jacobs-Jenkins, which also won the 2025 Pulitzer Prize for Drama.

But Escola still won big for their unhinged performance in the one-act reimagining of Abraham Lincoln's assassination through the eyes of his wife -- a raging alcoholic who dreams of life as a cabaret star.

Escola bested a stacked field that included Clooney.

"Oh, Mary!" also snagged the prize for best direction, won by Sam Pinkleton.

"You have taught me to make what you love and not what you think people want to see," Pinkleton said in his speech, speaking directly to a tearful Escola.

"We can bring joy to people at the end of a crappy day and that feels like a big deal to me," Pinkleton added to ardent applause.

The night's rollicking performances included a gripping rendition of "Rose's Turn" from McDonald, and a captivating performance of "As If We Never Said Goodbye" from Scherzinger.

The gala also featured a much-touted reunion of the original cast of "Hamilton," as that groundbreaking smash musical by Lin-Manuel Miranda celebrates its 10th anniversary.

A heartfelt segment honored those the theater community lost over the past year, with Erivo and Sara Bareilles delivering the classic "Tomorrow" from "Annie."

The night's rollicking performances included a gripping rendition of "Rose's Turn" from McDonald, and a captivating performance of "As If We Never Said Goodbye" from Scherzinger.

The gala also featured a much-touted reunion of the original cast of "Hamilton," as that groundbreaking smash musical by Lin-Manuel Miranda celebrates its 10th anniversary.

A heartfelt segment honored those the theater community lost over the past year, with Erivo and Sara Bareilles delivering the classic "Tomorrow" from "Annie."