Twitter Outages Hit Thousands of Users Worldwide

A Twitter outage hit thousands of users worldwide. Samuel CORUM / AFP
A Twitter outage hit thousands of users worldwide. Samuel CORUM / AFP
TT

Twitter Outages Hit Thousands of Users Worldwide

A Twitter outage hit thousands of users worldwide. Samuel CORUM / AFP
A Twitter outage hit thousands of users worldwide. Samuel CORUM / AFP

Twitter users around the world reported errors accessing it for several hours, web monitors said Wednesday, in one of the biggest outages since Elon Musk bought the platform.

Twitter has been riven by chaos since the controversial billionaire completed his $44 billion acquisition in October and quickly moved to cut costs, AFP said.

Thousands of employees -- including engineers -- have since been fired or quit, raising concerns about Twitter's ability to quickly fix outages and technical problems.

DownDetector reported a spike in issues with Twitter starting around 7 pm Eastern time (midnight GMT), with users unable to see their main feed, check notifications or use other functions such as lists.

"Can anyone see this or is Twitter broken," tweeted one user.

"Works for me," replied Musk.

At the peak of the outage -- which appeared to be resolving as of 0400 GMT -- DownDetector clocked more than 10,000 complaints in the United States, as the hashtag #TwitterDown trended on the platform.

The number of reports logged by the monitor from other countries ranged from a few hundred to several thousand.

According to DownDetector's breakdown, the outage appeared to mainly affect people using Twitter on the web interface. Around 10 percent of complaints logged by the monitor were from mobile app users.

The cause of the outage was not immediately clear.

Web monitor NetBlocks said the outages were international and "not related to country-level internet disruptions or filtering".

Twitter is one of the world's most influential social media platforms, used by world leaders, media, businesses and celebrities.

In addition to worries about its technical operations, fears have also grown about user safety on the platform after the mass layoffs hit content moderation and misinformation teams.

There was further controversy when Twitter allowed banned users to return to the platform, including former US President Donald Trump, who was kicked out following the storming of the Capitol on January 6, 2021.

Twitter also suspended -- and then restored -- the accounts of journalists critical of Musk.

The South African-born billionaire has said his severe cost cuts at Twitter have saved the company, and announced last week that he would step down as CEO once he finds "someone foolish enough to take the job".



Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
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Salesforce Gains as Software Firm Bets on AI Tools to Power Growth

The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights
The Salesforce logo is pictured on a building in San Francisco, California, US October 12, 2016. REUTERS/Lily Jamali/File Photo Purchase Licensing Rights

Shares of Salesforce gained more than 5% on Thursday as investors cheered the customer relationship management software maker's upbeat quarterly results and its artificial intelligence push to drive growth.

The company has been heavily investing to integrate its AI technologies into existing products, such as its messaging platform Slack, to enhance their capabilities and attract more customers.

"We continue to see Salesforce as an under-appreciated AI winner as its differentiated data and early success in creating/deploying GenAI agents," Reuters quoted Goldman Sachs analyst Kash Rangan as saying.

Wall Street was concerned that tempered cloud spending would affect Salesforce in a tough economy, but the software-as-a-service (SaaS) firm reported better-than-expected revenue, profit and margins in the second quarter.

Salesforce also raised its profit forecast for the year ending January 2025, as margins continue to expand, thanks to its restructuring efforts last year.

The stock is trading at 24.49 times that of Wall Street's profit expectations, compared with 52.11 for SaaS peer ServiceNow and cloud contact center firm Five9's 13.30.

Salesforce is set to add $14 billion to its market capitalization if premarket gains hold. The company's valuation stood at $248 billion as of Wednesday's close.

"We think these results alone are not good enough to drive a sustainable rally from here. For that, we need more catalysts, which could come with the new AI solutions," which are set to be showcased at its event Dreamforce and launched in October, Barclays analyst Raimo Lenschow said.

Some analysts believe that sustained growth in the coming quarters can come through customer support platform Agentforce, which is not yet commercially available.