Microsoft Probes Teams, Outlook Outage as Thousands of Users Report Disruption

A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)
A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)
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Microsoft Probes Teams, Outlook Outage as Thousands of Users Report Disruption

A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)
A view shows a Microsoft logo at Microsoft France headquarters in Issy-les-Moulineaux near Paris, France, January 25, 2023. (Reuters)

Microsoft Corp said on Wednesday it was investigating a networking issue that impacted multiple services including Teams and Outlook, with outage reports saying the platforms were down for thousands of users globally.

Microsoft did not disclose the number of users affected by the disruption, but data from outage tracking website Downdetector showed more than 3,900 incidents in India and over 900 in Japan. Outage reports also spiked in Australia, Britain and the United Arab Emirates.

The Downdetector site tracks outages by collating status reports from sources including user-submitted errors on its platform.

"We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps," Microsoft said in a tweet.

Microsoft's cloud unit Azure also tweeted about the networking issue, and said that a subset of users were experiencing problems with the platform.

During the outage, most users were unable to exchange messages, join calls or use any features of Teams application. Many users took to Twitter to share updates about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site.

Microsoft Teams, used by more than 280 million people globally, forms an integral part of daily operations for businesses and schools, which use the service to make calls, schedule meetings and organize their workflow.

Among the other services affected were Microsoft Exchange Online, SharePoint Online, OneDrive for Business, according to the company's status page.



Nvidia CEO Says Power-Saving Optical Chip Tech Will Need to Wait for Wider Use 

The stage is seen after a keynote session at the SAP Center in San Jose, California, on March 18, 2025. (AFP)
The stage is seen after a keynote session at the SAP Center in San Jose, California, on March 18, 2025. (AFP)
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Nvidia CEO Says Power-Saving Optical Chip Tech Will Need to Wait for Wider Use 

The stage is seen after a keynote session at the SAP Center in San Jose, California, on March 18, 2025. (AFP)
The stage is seen after a keynote session at the SAP Center in San Jose, California, on March 18, 2025. (AFP)

A promising new chip technology that aims to cut energy usage is not yet reliable enough for use in Nvidia's flagship graphics processing units (GPUs), Nvidia's CEO Jensen Huang said Tuesday.

Co-packaged optics, as the emerging technology is called, uses beams of laser light to send information on fiber optic cables between chips, making connections faster and with superior energy efficiency to those through traditional copper cables.

During a keynote address to Nvidia's annual developer conference at a packed hockey stadium in San Jose, California on Tuesday, Huang said his company would use the co-packaged optical technology in two new networking chips that sit in switches on top of its servers, saying the technology would make the chips three and a half times more energy efficient than their predecessors.

The switch chips will come out later this year and into 2026 in a small but significant step toward advancing the technology.

But Huang told a group of journalists after his speech that while Nvidia examined using it more widely in its flagship GPU chips it had no current plans to do so, because traditional copper connections were "orders of magnitude" more reliable than today's co-packaged optical connections.

"That's not worth it," Huang said of using optical connections directly between GPUs. "We keep playing with that equation. Copper is far better."

Huang said that he was focused on providing a reliable product roadmap that Nvidia's customers, such as OpenAI and Oracle, could prepare for.

"In a couple years, several hundred billion dollars of AI infrastructure is going to get laid down, and so you've got the budget approved. You got the power approved. You got the land built," Huang said. "What are you willing to scale up to several hundred billion dollars right now?"

Silicon Valley entrepreneurs and investors have pinned their hopes on the optics technology, which they believe will be central to building ever-larger computers for AI systems, which Huang said on Tuesday would still be necessary even after advances by companies like DeepSeek because AI systems would need more computing power to think through their answers.

Startups such as Ayar Labs, Lightmatter and Celestial AI have raised hundreds of millions of dollars in venture capital - some of it from Nvidia itself - to try and put co-packaged optical connections directly onto AI chips. Lightmatter and Celestial AI are both targeting public offerings.

Copper connections are cheap and fast, but can only carry data a few meters at most. While that might seem trivial, it has had a huge impact on Nvidia's product lineup over the past half decade.

Nvidia's current flagship product contains 72 of its chips in a single server, consuming 120 kilowatts of electricity and generating so much heat that it requires a liquid cooling system similar to that of a car engine. The flagship server unveiled on Tuesday for release in 2027 will pack hundreds of its Vera Rubin Ultra Chips into a single rack and will consume 600 kilowatts of power.

Cramming more than double the number of chips into the same space over two years will require massive feats of engineering from Nvidia and its partners. Those feats are driven by the fact that AI computing work requires moving a lot of data back and forth between chips, and Nvidia is trying to keep as many chips as it can within the relatively short reach of copper connections.

Mark Wade, the CEO of Ayar Labs, which has received venture backing from Nvidia, said the chip industry was still navigating how to manufacture co-packaged optics at lower costs and with higher reliability. While the transition may not come until 2028 or beyond, Wade said, the chip industry will have little choice but to ditch copper if it wants to keep building bigger and bigger servers.

"Just look at the power consumption going up and up on racks with electrical connections," Wade told Reuters in an interview on the sidelines of Nvidia's conference. "Optics is the only technology that gets you off of that train."